Start your engines 2. Enter the Event Number 3. Enter your Attendee ID 1. Dial your closest local number If you do not see this window click on the ‘Show all global call-in numbers’ link in the ‘Event Manager’ window If using the speakerphone ensure that your phone is muted when entering the Event number and Attendee ID. Joining the Teleconference

Roy Krishna Sydney: Christina Bang San Francisco: Giancarlo Lionetti Amsterdam:

I’m here to help - let me know if you experience any problems 1. Click on the “Q & A” button 2. Enter your question 3. Click send Have Questions?

Agenda Let’s have some fun Who is Atlassian? JIRA Overview JIRA Concepts Live Demonstration PluginsPlugins Q & A

Agenda Who is Atlassian? JIRA Overview JIRA Concepts Live Demonstration PluginsPlugins Q & A Who are those Atlassian guys?

Global software company Offices in Sydney, San Francisco & Amsterdam One of the world’s fastest growing companies Over 12,500 customers in more than 105 countries Founded in 2002 > self-funded > always profitable Partner Network for professional services Highly transparent and open Who Is Atlassian?

The Atlassian Product Family

Agenda So what is JIRA? Who is Atlassian? JIRA Overview JIRA Concepts Live Demonstration PluginsPlugins Q & A

So what is JIRA? We could not find an issue tracker that met our own needs Started out as a bug tracking system Highly flexible and customisable platform Designed for real issues JIRA Overview

There are many reasons JIRA is so popular, this is only some of them Lightweight Flexible Customisable Source Access JIRA Benefits

Architecture Web-based application No client software / OS independent Two Options: Download and install behind firewall Atlassian Hosted Open Supports many application/database servers SOAP, XML-RPC, Java API Interfaces Plugin sub-system JIRA Architecture

An issue tracking platform for all teams Intranet Issue Tracking Help-desk / Support / Customer Service Project Management Task Tracking Requirements Management Workflow / Process Management One Application. Many uses.

Over 9,000 customers in more than 100 countries Who Uses JIRA?

Agenda Let’s start with the basics Who is Atlassian? JIRA Overview JIRA Concepts Live Demonstration PluginsPlugins Q & A

Let’s start with the basics ProjectsProjects Components (sub-section) Versions (milestones) IssuesIssues Level 1 Level 2 Project Categories Issue Types Level 3 Sub-TasksSub-Tasks Issue Types Sub-TasksSub-TasksSub-TasksSub-TasksSub-TasksSub-Tasks JIRA Concepts Level 4

Let’s start with the basics ProjectsProjects Components (sub-section) Versions (milestones) IssuesIssues Level 1 Level 2 Project Categories Issue Types Level 3 Sub-TasksSub-Tasks Issue Types Sub-TasksSub-TasksSub-TasksSub-TasksSub-TasksSub-Tasks JIRA Concepts Level 4

Let’s start with the basics ProjectsProjects Components (sub-section) Versions (milestones) IssuesIssues Level 1 Level 2 Project Categories Issue Types Level 3 Sub-TasksSub-Tasks Issue Types Sub-TasksSub-TasksSub-TasksSub-TasksSub-TasksSub-Tasks JIRA Concepts Level 4

Let’s start with the basics ProjectsProjects Components (sub-section) Versions (milestones) IssuesIssues Level 1 Level 2 Project Categories Issue Types Level 3 Sub-TasksSub-Tasks Issue Types Sub-TasksSub-TasksSub-TasksSub-TasksSub-TasksSub-Tasks JIRA Concepts Level 4

Let’s start with the basics ProjectsProjects Components (sub-section) Versions (milestones) IssuesIssues Level 1 Level 2 Project Categories Issue Types Level 3 Sub-TasksSub-Tasks Issue Types Sub-TasksSub-TasksSub-TasksSub-TasksSub-TasksSub-Tasks JIRA Concepts Level 4

JIRA For A Software Development Project Project Time Tracking Application Components User Interface, Reports, Workflow Versions 0.1, 0.2, 1.0, 1.1, 1.1.1, 2.0 IssuesIssues Level 1 Level 2 Project Categories Information Technology New Feature Level 3 Sub-TasksSub-Tasks JIRA Conceptual Example Level 4 Sub-TasksSub-Tasks BugBug Support Ticket Sub-TasksSub-TasksSub-TasksSub-TasksSub-TasksSub-TasksSub-TasksSub-Tasks

JIRA For A Help Desk Environment Project Desktop Support Components Operating System, , Pricing Versions Q1, Q2, Q3 IssuesIssues Level 1 Level 2 Project Categories Information Technology ProblemProblem Level 3 IssueIssue Purchase Request JIRA Conceptual Example

JIRA For An Aerospace Engineering Project Project Jet Fighter Components Wings, Landing Gear, Fuselage Versions Design, Construction, Test Flight IssuesIssues Level 1 Level 2 Project Categories Aeronautical Division TaskTask Level 3 Sub-TasksSub-Tasks Level 4 Sub-TasksSub-Tasks BugBug Verification Request Sub-TasksSub-TasksSub-TasksSub-TasksSub-TasksSub-TasksSub-TasksSub-Tasks JIRA Conceptual Example

JIRA For An Internal HR Recruiting Project Project Recruitment Components Referral, Recruiter, Job Ad Versions Q1, Q2, Q3, Q4 IssuesIssues Level 1 Level 2 Project Categories Human Resources Sales Role Level 3 Sub-TasksSub-Tasks Level 4 Sub-TasksSub-Tasks Development Role Support Role Sub-TasksSub-TasksSub-TasksSub-TasksSub-TasksSub-TasksSub-TasksSub-Tasks JIRA Conceptual Example

Agenda Nothing beats the real thing Who is Atlassian? JIRA Overview JIRA Concepts Live Demonstration PluginsPlugins Q & A

Agenda Hundreds of plugins Who is Atlassian? JIRA Overview JIRA Concepts Live Demonstration PluginsPlugins Q & A

Agenda Fire away! Who is Atlassian? JIRA Overview JIRA Concepts Live Demonstration PluginsPlugins Q & A

Thanks for spending your valuable time with us Evaluate JIRA today! FREE FOR 30 DAYS FULLY-FUNCTIONAL Evaluate JIRA today! FREE FOR 30 DAYS FULLY-FUNCTIONAL Questions? San Francisco, USA: Sydney, Australia: Amsterdam, Netherlands: Questions? San Francisco, USA: Sydney, Australia: Amsterdam, Netherlands: Thank You