The JetBlue Story: The JetBlue Story:   JetBlue Airways took to the air on February 11, 2000 with the inauguration of service between New York City's John F. Kennedy International Airport and Fort Lauderdale, FL. The airline now serves 20 cities around the country with a fleet of 41 new, environmentally friendly, Airbus A320 aircraft. Every JetBlue aircraft is outfitted with roomy all-leather seats, each equipped with the DIRECTV® System offering up to 24 channels of DIRECTV® programming.   JetBlue's origins date back to 1993, when CEO David sold his first airline, Salt-Lake City based Morris Air, to Southwest Airlines. It was as a founder and President of Morris Air that David proved that innovative, high-quality airline service coupled with low fares will attract a strong and loyal market.   Following the sale of Morris Air, David went on to help launch WestJet, a successful Canadian low-fare carrier, and to develop the e-ticketing system he had implemented at Morris Air into Open Skies, the world's simplest airline reservation system. David sold Open Skies to Hewlett Packard in   With three successful aviation businesses under his belt, David decided the time was right to bring his airline formula to the world's largest aviation market, New York City. In July 1999, having secured a hand-picked management team and $130 million in capital funding from investors such as Weston Presidio Capital, George Soros and Chase Capital, David surprised the aviation industry with the announcement of his plan to launch a new airline that would bring "humanity back to air travel."

SAFETY FUNFUNFUNFUN PASSION INTEGRITY CARING

Our Crewmembers  Approximately 5,000 aviation professionals  600 Pilots  1,025 Flight Attendants  2 Crew Bases – JFK and FLL

Our Fleet  41 Airbus A320 aircraft (12 more to be delivered in 2003, 46 to be delivered in the next 4 years)  In addition to the 41 aircraft already in service, JetBlue already had 46 A320s on firm order. We have an additional order for up to 115 aircraft, JetBlue's fleet will grow to over 200, A320 aircraft by  All JetBlue aircraft are configured for 162 customers. Every leather seat comes with 24 channels of free satellite television.

Our Routes 22 cities with more to come….

JetBlue First and Only:  First and only U.S. start-up airline to launch with more than $100 million in capital  First and only airline to offer 24-channels of live satellite television free at every seat  First and only airline to broadcast the Olympic Games live at every seat  First U.S. airline to introduce "paperless cockpit" flight technology  Only U.S. airline to be 100% e-ticket  First U.S. airline to install bullet-proof cockpit doors across its fleet  First and only airline to install security cameras in the main cabin for customer and crew safety

JetBlue Business Partners and Programs AOS Sabre® Airline Solutions tm CALEB CrewSolver tm System

CREW PLANNING AOS Automated Crew Optimization System “ACOS” ACOS is a software system specifically designed to produce high quality solutions to the crew planning/pairing problems through global optimization. Improve utilization and increase productivity. Custom solutions.

Crew Management Navtech and its partners are capable of offering a comprehensive and integrated crew management system including crew pairing optimization, crew rostering, preferential bidding, daily crewing, manpower planning and record management. We excel at listening to our customers needs and requirements and are pleased to offer customized crewing solutions, such as our preferential bidding system and online bidding software to your operations. Class & ClassBid - Preferential Bidding System. CLASSTM and CLASSBidTM, will provide your operations with a customized and dependable crew planning system that offers management and crewmembers an optimized scheduling solution.

CREW QUALIFICATIONS AND TRAINING MANAGEMENT Sabre® CrewQual® Crew qualifications and training records system – part of the Flight Control suite for small, medium, and low-cost airlines – is designed to satisfy the governmental requirements for maintaining the training records of airline pilots, check airmen, flight instructors, flight attendants and dispatchers. This PC-based system maintains records of all applicable training, medical certificates and licenses required by crewmembers or flight dispatchers to perform their current duties. Projects and reports upcoming training requirements to avoid untimely expiration of current qualifications, and can define training requirements for promotions or upgrades to current qualifications.

CREW ASSIGNMENT SCHEDULING AND TRACKING Sabre® CrewTrac Crew scheduling system – part of the Flight Control suite for small, medium, and low-cost airlines – is a real-time application for tracking crew assignments, ensuring legal requirements are met, validating flight coverage and performing crew qualification checks. Using this economical “management by exception” system, crew schedulers can monitor the up-to-the-minute legality status of every crewmember and anticipate crew problems caused by irregular operations. Graphical displays enable quick monitoring of crew resources. When this PC- based system is used with the CrewQual system, crewmembers are confirmed as legal and qualified for their assignments. Options provide crewmembers with remote access to pertinent information, such as check in and current assignments, via our voice response application Airlines using the CrewTrac system find they can increase their crew utilization and minimize schedule delays or flight cancellations caused by lack of qualified crewmembers. Canada’s WestJet uses the CrewTrac system with considerable advantage to increase its crew utilization and minimize schedule delays or flight cancellations caused by lack of qualified crew members.

Crew Recovery CALEB CrewSolver tm System The CrewSolver system is an ADVANCED DECISION SUPPORT SYSTEM that provides Real- Time crew recovery from airline operational disruptions. Manages airline flight-crew redeployment and recovery in real time during irregular operations. When disruptions occur, airline crew coordinators use the CrewSolver system to reposition crew resources optimally, enabling rapid recovery to the original crew schedule. The CrewSolver system’s solutions are calculated to comply with—and as part of the solution process are checked against—government legalities, contract obligations, specific crew qualifications, and company business rules. The CrewSolver system maintains a complete real-time view of airline operations 24/7. An in- memory database contains up-to-the-minute information on cancellations, diversions, delays, equipment swaps, crew schedules, and flight arrival and departure times. Similarly, up-to-date information is maintained for cities and stations, equipment, legalities, and qualifications. As crews are disrupted, the CrewSolver system returns one or more low-cost, least-disruptive crew solutions within the parameters chosen.

Our Future  Provide our customers with the ultimate flying experience.  Continued growth through common sense innovation.  Utilize the most efficient products and tools to provide our Crewmembers with the best possible results.