Web-Based Survey Tools and Ideas Dr. Curtis J. Bonk Professor, Indiana University President, CourseShare

Sample Survey Tools Zoomerang ( IOTA Solutions ( QuestionMark ( ml) Survey Solutions from Perseus ( htm) Infopoll (

Sample Survey Tools Active Feedback ( SurveyKey ( EZSurvey from Raosoft ( SurveyShare ( from Courseshare.com)

InfoPoll Web Site

SurveyWriter Web Site

Survey Tool Features Maintain lists and invitations Conduct polls Adaptive branching and cross tabulations Modifiable templates Maintain library of past surveys Publish reports Different types of accounts—hosted, corporate, professional, etc.

Still More Online Survey Features Online help, FAQs, demos, tutorials, white papers, glossaries, site maps, tips, overviews Technical support, chat advice Supports different types of items (Likert, multiple choice, forced ranking, paired comparisons, etc.) Customizable audience lists Launch and close surveys

More Online Survey Features Online viewing of assessment results and question analysis (including various graphical displays) Easy to author surveys Instant feedback to participants Custom reporting, editable images and background, personalized greetings Storage of results in Access or SQL

Still More Features Ability to start and stop a survey Reports on subgroups Randomize q’s to reduce bias Easy reminders Personalized banner or logo Expanded question options Ability to copy surveys

Still More Features Form pausing Spell checking and thesaurus Multi-page forums notification when completed Session timeouts for security Special export formats

Pricing Options By # of Respondents, Survey Invitees, Questions, Days Collecting Data By # of Surveys Created Hosted or Intranet Sample Pricing Policies $19.95/month for 1,000 respondents from SurveyMonkey $1.25/completed Survey from SurveyWriter $449/Survey for 3 months or $1,500 unlimited from WebSurveyor

Web-Based Survey Advantages Faster collection of data Standardized collection format Computer graphics may reduce fatigue Computer controlled branching and skip sections Easy to answer clicking Wider distribution of respondents

Why Conduct Online Surveys Formative assessment of training, ideas, or new policies (e.g., how is virtual class going?) Poll opinions on products Increase employee, customer, or learner voice and ownership Involve people from multiple locations, pool ideas Quickly gather answers to questions or updated info

E-Learning Survey Techniques: Electronic Voting and Polling 1. Ask students to vote on issue before class (anonymously or send directly to the instructor) 2. Instructor pulls our minority pt of view 3. Discuss with majority pt of view 4. Repoll students after class (Note: Delphi or Timed Disclosure Technique: anomymous input till a due date and then post results and reconsider until consensus Rick Kulp, IBM, 1999)

Web-Based Survey Problems: Why Lower Response Rates? Low response rate Lack of time Unclear instructions Too lengthy Too many steps Can’t find URL

Web-Based Survey Solutions: Some Tips… Send second request Make URL link prominent Offer incentives near top of request Shorten survey, make attractive, easy to read Credible sponsorship—e.g., university Disclose purpose, use, and privacy cover letters Prenotify of intent to survey

8 Sample Survey Tools (the first 4 include a step-by-step guide) 1. SurveyKey 2. SurveyShare 3. Zoomerang 4. SurveyMonkey Blackboard 6. EZSurvey 7. Questionmark 8. WebSurveyor

Survey Tool #1: Go to SurveyKey.com

SurveyKey Steps 1. Go to SurveyKey.com; 2. Click to get started (first time users click box) 3. Select Username and Password 4. Click Create Survey 5. Enter Survey title and press continue 6. Click Add Question

SurveyKey Steps 7. Type in question and question type and press continue 8. Go to question options and select 9. Enter items till done 10. Preview and launch survey 11. Explore examples, pricing, and features

Select Username and Password

Create a Survey

Choose Survey Title

Select Item Type

Select Action (e.g., new item to add)

Change Survey Color

Launch SurveyKey Survey

Survey Tool #2: Go to SurveyShare.com

Pricing and Features

SurveyShare Steps 1. Register: Sign Up (perhaps take Quick Tour later, Flash version) 2. Login 3. Click on Create Survey 4. Check out existing templates 5. Select one of the templates 6. Add one item, delete one item, modify one item

SurveyShare Steps 7. Edit Survey Introduction and Title 8. Edit Closing and Submit 9. Select Survey Invitation Via (i.e., a private survey) 10. Type s to complete the survey 11. Click add (to move s to right) 12. Give subject and message

SurveyShare Steps 13. Enter subject line and text 14. Preview survey 15. Activate survey

Sign Up for Free Account

Log In to SurveyShare

Choose Survey from Template (Or from Blank Slate, Prior Surveys, or Item Bank)

Choose Template Option

Add, Modify, Delete Items

Edit Item Page

Move an Item Up or Down

Submit SurveyShare Survey

Modify Survey Opening and Closing Statement

Select Public (URL based) or Private ( invitation) Survey Option

Select Expiration Date

Select Subject Line and Body (if applicable)

Input Respondents: Option 1. Type Respondent s One at a Time

Input Respondents: Option 2. Type Multiple Respondent s

Input Respondents: Option 3. Select Respondents from Address Book

Input Respondents: Option 4. Select Respondents from Distribution List

Input Respondents: Option 5. Upload Addresses

Review Survey and Options

Go to Surveys Page and Click Activate

Activate Survey

Sample Survey Invitation

Sample Survey Welcome Message

Sample Survey Submission Acknowledgement and Thank You

Sample Survey Appearance to Respondents

Additional SurveyShare Features 1. Go to Surveys 2. Click on Survey Options and Explore 3. Go to mailing lists 4. Add a person 5. Add a list 6. Check out resources (books)

Additional SurveyShare Features 7. Check out help, quick tour, and sitemap 8. Perhaps create a survey from scratch 9. Perhaps create a survey from “My Previous Surveys” 10. Explore pricing and features

Surveys Page: List of Surveys Created and Current Status

Sample Results

Address Management Page

Adding New Addresses

Options for Creating New Distribution Lists

Selection of Names for New Distribution List

Survey Resources Page

Tool for Sharing Survey Templates and Results

Sharing Survey Template Option

Select Survey Template to Share

Search for People to Share With

Decide Who to Share With

Sharing Success!!!

Survey Tool #3: Go to Zoomerang.com

Zoomerang Steps 1. Register: Sign Up for Basic Membership 2. Click on new survey. 3. Click on survey template (e.g., “Education” and Professor) 4. Delete, modify, or add 1-2 items. 5. Submit survey.

Zoomerang Steps 6. Modify Web greeting and submit. 7. Pick option #1 for submission. 8. Type Survey invitation & message 9. Enter addresses for potential survey respondents 10. Decide on how share results

Zoomerang Steps 11. Launch survey 12. Click on “My Surveys” and browse 13. Click on “ List” and browse 14. Click on “Account Info” 15. Other explorations…

Zoomerang Log in

Zoomerang Templates

Select a Template

Sample Layout

Edit, Add, or Delete Items

Add Web Greeting

Create Survey Invitation

Survey Address Management

Customize Thank You

Select Deployment: , Web Link, or Zoomerang List

Select if Want to Share Results with Others (Public, Restricted, or Private)

Launch Survey

Survey Control: Check on Status of Different Surveys

List Manager

Sample Survey Invitation Page

Sample Survey Appearance

Survey Tool #4: Go to SurveyMonkey.com

SurveyMonkey Steps 1. Register: Sign Up 2. Login 3. Click on New Survey 4. Create one from scratch or from existing and click next 5. Add one item, delete one item, modify one item

SurveyMonkey Steps 6. Go to My Surveys and click on collect 7. Click send link to list perhaps 8. Click done 9. Find survey options and select one response per respondent perhaps 10. Add names and addresses

SurveyMonkey Steps 11. Click on My Surveys and select survey options 12. Edit Survey Introduction and Title 13. Edit Closing date and comment 14. Edit max # of respondents 15. Preview survey

Create Account

Manage Lists

Import Names or Lists

View Sent Messages

View Status of Surveys Created

Decide How to Collect Responses

Create New Survey

Select Survey Design

Decide on Item Types

Sample Survey Item

Sample Web Link Survey

Options on Collection of Data

Decisions on Security Levels

Sample Survey in SurveyMonkey

Sample Survey

Survey Tool #5. Create Survey in LMS or Courseware: Blackboard

Create a Survey in Blackboard

Add Survey Item Type

Add Survey Responses

Review, Modify, and Save Survey Items

Sample of Student Survey Appearance and Location

Survey Tool #6. EZSurvey from Raosoft

Sample EZSurvey Web Survey

Survey Tool #7. Questionmark

Survey Tool #8. WebSurveyor

WebSurveyor

Any Reactions to these Web Survey Tools???