An Acute Care World without Registered Nurses Kathleen Gallo, PhD, MBA, RN, FAAN Senior Vice President & Chief Learning Officer.

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Presentation transcript:

An Acute Care World without Registered Nurses Kathleen Gallo, PhD, MBA, RN, FAAN Senior Vice President & Chief Learning Officer

IMPOSSIBLE… Here’s Why:

Distinguishing characteristics of the RN as compared to the rest of the team The BSN has a broad global perspective and liberal educational background. Curriculum includes: clinical, scientific, decision making, humanistic skills, patient education, management and leadership

BSN Develops and manages a comprehensive plan of care for the entire length of stay of the patient Is the team leader for unlicensed assistive personnel Is the “air traffic controller” coordinating care at all levels of the acute care stay

BSN as the Air Traffic Controller Collaborates with all members of the team, including physicians, PA, APRN’s, and other allied health professionals Also collaborates, educates, and redesigns care with the input of the patient, family and care team Ensures communication among the care team

BSN Leads quality and safety initiatives at the unit level Is essential to the day to day safe care of the patient Is essential for the delivery of quality care Is essential to patient engagement and satisfaction

Acute care hospitals would not be able to be true to their mission without RN’s

Think about an Emergency Department without RN’s… No triage nurse to assess emergency patients and determine the appropriate level of care No charge nurse to anticipate and manage the needs of the ED, ensuring patient flow, etc. No ED nurse to deliver the complex care required for the critically ill and injured patients North Shore-LIJ cares for over 600,000 emergency patients a year. We would not be able to provide emergency care to our communities without our RN’s.

Our RN’s on the front lines achieving organizational outcomes An important component of North Shore-LIJ’s system wide initiative to decrease it’s sepsis mortality rate by 50%, was the implementation of the Taming Sepsis Education Program (TSEP) in TSEP (NEPQR HRSA ) provided the RN’s in the emergency department and critical care units with a comprehensive educational program to ensure the recognition of SIRS and all signs and symptoms of sepsis, severe sepsis, and septic shock.

In a response to strategic demands, one of our tertiary hospitals built 4 new critical care units. The workforce strategy included hiring an additional 86 RNs These newly hired nurses were placed in our Critical Care Fellowship Program for 12 months The critical care units opened 18 months later The health system achieved its business objective through the readiness of a competent nursing workforce

Specialty Treatment Unit (Ebola) The Governor of NYS designated 8 hospitals as Ebola Centers. NS-LIJ is one of them Requirements: facility design, P&P, workflow redesign, voluntary staff (RNs/MDs), intensive education and training, etc. 71 RN’s, 18 MD’s trained for the unit Nurses will be assuming role and responsibilities of environmental, dietary, etc. to keep the number of people entering the room to a minimum NYS DOH and CDC after two site visits approved NS-LIJ as “ready”

Team Based Care in an Acute Care Setting In complex problems, team performance will exceed the expected sum of all single actions Mutual monitoring can help to notice individual errors Shared workload can help to prevent the overstrain of an individual, and make sure that all tasks planned can be executed in a timely manner Mutual support and encouragement can enable team members to master even the most difficult situations Successful team performance results in low-error, high- quality patient care and high satisfaction of the healthcare provides

The RN is the only constant during the patient’s stay There is no Team Based Care without the RN in Acute Care