©2013 Cengage Learning. All Rights Reserved. Business Management, 13e The Manager as Leader 3.1 3.1 The Importance of Leadership 3.2 3.2 Developing Leadership.

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Presentation transcript:

©2013 Cengage Learning. All Rights Reserved. Business Management, 13e The Manager as Leader The Importance of Leadership Developing Leadership Skills Leadership Styles Employee Issues and Work Rules CHAPTER 3

©2013 Cengage Learning. All Rights Reserved. Business Management, 13e The Importance of Leadership GOALS ● Recognize the importance of leadership and human relations. ● Identify important leadership characteristics and types of power. ● Describe four types of power available to leaders. CHAPTER 3 2

©2013 Cengage Learning. All Rights Reserved. Business Management, 13e The Importance of Leadership ● Leadership in business ● Developing as a leader CHAPTER 3 3

©2013 Cengage Learning. All Rights Reserved. Business Management, 13e ©2013 Cengage Learning. All Rights Reserved. Leadership Characteristics ● Intelligence ● Judgment ● Objectivity ● Initiative ● Dependability ● Cooperation ● Honesty ● Courage ● Confidence ● Stability ● Understanding 4 CHAPTER 3

©2013 Cengage Learning. All Rights Reserved. Business Management, 13e Influencing People ● Management power ● Position power ● Reward power ● Expert power ● Identity power ● Using power effectively CHAPTER 3 5

©2013 Cengage Learning. All Rights Reserved. Business Management, 13e Developing Leadership Skills GOALS ● Discuss why businesses value leadership skills of managers and employees. ● Identify and define five important human relations skills. CHAPTER 3 6

©2013 Cengage Learning. All Rights Reserved. Business Management, 13e Leadership in Business ● Developing leadership qualities ● Leadership skills for managers ● Leadership skills for employees CHAPTER 3 7

©2013 Cengage Learning. All Rights Reserved. Business Management, 13e Human Relations ● Self-understanding ● Understanding others ● Communication ● Team building ● Developing job satisfaction CHAPTER 3 8

©2013 Cengage Learning. All Rights Reserved. Business Management, 13e 3.3 Leadership Styles GOALS ● Describe three views of employees that affect the type and amount of management supervision. ● Differentiate among three leadership styles. CHAPTER 3 9

©2013 Cengage Learning. All Rights Reserved. Business Management, 13e Management Views of Employees ● Close management ● Limited management ● Flexible management CHAPTER 3 10

©2013 Cengage Learning. All Rights Reserved. Business Management, 13e Leadership Styles ● Autocratic leadership ● Democratic leadership ● Open leadership ● Situational leadership CHAPTER 3 11

©2013 Cengage Learning. All Rights Reserved. Business Management, 13e Employee Issues and Work Rules GOALS ● Understand the manager’s role in recognizing and dealing with employees’ personal issues. ● Describe the importance of establishing and enforcing work rules. CHAPTER 3 12

©2013 Cengage Learning. All Rights Reserved. Business Management, 13e Managing Personal Issues ● Balancing work and personal life ● Handling difficult personal problems CHAPTER 3 13

©2013 Cengage Learning. All Rights Reserved. Business Management, 13e The Need for Work Rules ● Developing work rules ● Responding to rules violations CHAPTER 3 14