Communication Barriers

Objectives Explain the Communication Process Describe the Components of Communication Explain What are Communication Barriers Describe How Barriers cause Communication Breakdown Explain the Key Barriers of Communication Explain How to Overcome Communication Barriers Explain Effect of Communication Barriers in Business Explain Barriers to Effective Managerial Communication List the Tips for Effective Managerial Communication Describe the Strategies to Improve Communication

I am working on the feasibility report of Springton Project. Introduction Gloria, I need you to prepare a complete budget report of the sales, marketing and the operations team. What are you busy with? I am working on the feasibility report of Springton Project.

You work on it and finish it as soon as possible. Introduction You work on it and finish it as soon as possible. Alright, I will do that.

Gloria, where’s the Budget Report? Introduction Next Day at Noon… Gloria, where’s the Budget Report? I have delegated the budget report and am working on the Springton Project Report as you had asked me to finish it. I am finishing that. It is nearly done.

Introduction Oh No! I had asked you to complete the Budget Report and get it finished and submit to me by today noon. I had also asked you to delegate the Springton Report to someone else. Oh, I am so sorry; there was so much noise in the cafeteria! I didn’t quite catch that.

Let us learn about ‘Communication Barriers’ in detail. Introduction Hence, you can understand that effective conversation can only take place when the various communication barriers have been overcome. Let us learn about ‘Communication Barriers’ in detail.

Communication Process Message Sensory Data Filters Beliefs Values Question & Metaphor Behaviour Type State Sensory Data Filters Beliefs Values Question & Metaphor Behaviour Type State Decision – Making Meaning Encoding Decision – Making Meaning Decoding Sender Receiver Channel

Components of the Communication Process Sender Receiver Participants: Sender: The participant transmitting the message. Receiver: The participant receiving the message. 1 2

Key Barriers of Communication The following are the key barriers of communication: 1 Language Differences 2 Information Overload 3 Inattention 4 Time Pressures 5 Distraction/Noise 6 Complexity in Organizational Structure 7 Poor Retention 8 Inaccurate Interpretation 9 Perceptual Differences 10 Linguistic Impact on Language 11 Semantics 12 Physical 13 Emotional & Psychological 14 Gender 15 Culture Let us now look at each in detail.

Effect of Communication Barriers in Business Communication The employees are the assets for any organization and the profitability of any organization is directly proportional to the labor put by its employees. Effective work can be done by employees through working smartly, transparency between team members, free flow of information from the superior to the subordinates.

Strategies to Improve Communication Effective communication is the process of successful transmission of the message from the sender o the receiver. If the receiver is able to receive the message in exactly the same way as the sender intended to do, communication is effective. The receiver must understand what the speaker wants to convey and accordingly must give his valuable feedback or simply respond.

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