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Civil Registry Agency (Legal Entity of Public Law – Ministry of Justice of Georgia) Civil Acts RegistrationCitizenship and Migration Appostille and Legalization Passport and Population Registration

Types of civil acts registration: Birth registrationDeath registrationMarriage registrationDivorce registrationAffiliation registrationAdoption registration

Type of civil acts actions: Registration of name change and/or change/establishing of surnameCorrection/change/ addition of the civil act recordEstablishment of legal facts of birth and deathRe-registration of civil acts (restoration/inland)Cancellation of birth and death certificatesIssuance of repeated certificates

MIA SERVICE AGENCY BORDER POLICE NATIONAL PUBLIC REGUSTRY MINISTRY OF LABOR, HELATH AND SOCIAL AFFAIRS Civil Registry Agency Information on a person CRA databa se Registration process: Criminal record Border crossing Apartment ownership Social status 4 Public Service Halls and 78 territorial offices are in Georgia

Registration through medical notifications: 1 1 Registration of birth/death facts CRA datab ase 2 2 The notification is sent automatically Civil registry software 3 3 Registratio n in CRA programme Applicant 4 4 Issuance of certificat e Act

Process of CRA data utilization: Civil registry software MIA SERVICE AGENCY NATIONAL PUBLIC REGISTRY MINISTRY OF LABOT, HEALTH ANN SOCIAL AFFAIRS COMERCIAL ORGANIZATIONS CRA databa se Automated online check of data NOTARY CHAMBER

Online service scheme Remote services The citizen fills in an application Selects the product delivery form Selects service fee paying facility Through authorize d person Post service oror By cash through bank or Electronic paying form Intern et Intern et Through direct electronic communication connects to operator SMS

Public Service Hall National Bureau of Enforcem ent National Archive of Georgia Notary Chamber of Georgia Civil Registry Agency National Public Registry Agency

Service providing concept of the Public Service Hall Entry Self-service space Management of customers’ flows Prompt services Long services Waiting room Management Back office

Public Service Halls

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