AppMetrics and Operations Manager (New name for MOM) Working Together to Maximize Your Application’s Availability

October Working Together: Operations Manager (OM) and AppMetrics Operations Manager is a Management Framework Its key strength is gathering a broad array of events and metrics (a distributed event manager) from: Its key strength is gathering a broad array of events and metrics (a distributed event manager) from: Operating Systems Windows 2000 & 2003 Server, Windows NT & UNIX with NetIQ XMP’s Network Protocols DHCP, DNS, RAS, WINS Microsoft Technologies Active Directory, IIS, Terminal Services, MSCS, MSMQ OM can also manage MS packaged applications such as: OM can also manage MS packaged applications such as: Microsoft Exchange Server Microsoft SQL Server

October Working Together: Operations Manager (OM) and AppMetrics But What About Your Custom Business Applications? If you need to know what’s going in the operating environment around your custom application, then you use Operations Manager (OM) If you need to know what’s going in the operating environment around your custom application, then you use Operations Manager (OM) But you will also need to know whether your custom application is successfully operating and transacting business, as intended. This is when you are going to need AppMetrics, with OM. But you will also need to know whether your custom application is successfully operating and transacting business, as intended. This is when you are going to need AppMetrics, with OM. “Microsoft is relying on other vendors to provide the ‘expert knowledge’ for more complex application management issues”, consultant. Which is why, when it comes to managing custom developed business applications, Xtremesoft’s AppMetrics and OM, is the solution. “AppMetrics is a great MOM Complement”, consultant.

October Working Together: Operations Manager (OM) and AppMetrics Operational Management Microsoft.NET Servers StorageMgmt SecurityManagement HostingMgmt NetworkMgmt Change Mgmt Base server management provided by Microsoft Value added and other ‘expert’ management provided by ISVs (like Xtremesoft)

October Working Together: Operations Manager (OM) and AppMetrics Xtremesoft’s AppMetrics is a Focused Solution AppMetrics is geared toward managing applications based on: AppMetrics is geared toward managing applications based on: COM+.NET Serviced Components AppMetrics collects detailed, application specific events and metrics from your custom business applications AppMetrics collects detailed, application specific events and metrics from your custom business applications Collates them from the perspective of your application Gives you a business view Enables you to maximize your custom application’s effectiveness and availability AppMetrics can feed these alerts to OM AppMetrics can feed these alerts to OM

October Working Together: Operations Manager (OM) and AppMetrics Technologies Packaged Apps System AppMetrics focuses on … Windows 2000Active DirectoryMSMQIISMSDTCDHCP CPUMemoryDiskNetworkFile SystemPrint ExchangeSQLServer OM does Events & Metrics for Operating Systems OM does Events & Metrics for Technologies OM does Events & Metrics for MS Packaged Applications Custom Developed Apps MONITORED BY AppMetrics Your legacy Custom Application on COM+ Your new Custom Application Using.net ServicedComponents

October Working Together: Operations Manager (OM) and AppMetrics What Exactly Does This Mean? Operations Manager is the general practitioner Operations Manager is the general practitioner Information that can tell you that an application server is hosted sick (or dead) AppMetrics is the specialist AppMetrics is the specialist It can diagnose and pinpoint why something is happening and do so proactively An application’s CPU or memory use is exceeding a threshold: a designated transaction is taking too long: a particular component is aborting or failing: a components method hangs. Data is by application, not just by server

October Working Together: Operations Manager (OM) and AppMetrics Custom Application Key Business Events & Metrics Operations Manger (OM) won’t tell you about business transactions: Operations Manger (OM) won’t tell you about business transactions: Shopping cart transaction count? Purchase order approval duration? Credit card approval abort count? Invoice transmission failed? (Automatically resubmit?) These are your front office business transactions, and represent real dollars and opportunities These are your front office business transactions, and represent real dollars and opportunities Not your back office infrastructure! You need to manage both! You need to manage both!

October Working Together: Operations Manager (OM) and AppMetrics Business Value $$$ The Value Of AppMetrics System Operating System OM tells you that disks are spinning, CPU’s aren’t pegged, network packets are flowing… System Technology OM tells you DHCP, DNS, Active Directory, WINS, and MSMQ, are up and running… System Packaged Applications Optional OM management packs let you know SQL Server database records are being successfully written and Exchange Server works… System Custom Applications AppMetrics tells you that the business logic in your custom application is transacting successfully… (or not!)

October Working Together: Operations Manager (OM) and AppMetrics Xtremesoft’s Relationship with Microsoft Xtremesoft has worked closely with Microsoft over the years to build the most comprehensive solutions for their platform Xtremesoft has worked closely with Microsoft over the years to build the most comprehensive solutions for their platform Microsoft Platform Technology Development Teams Microsoft Platform Technology Development Teams Microsoft Transaction Server (MTS) and COM+.NET Enterprise Services and the.NET CLR Microsoft Product Development Teams Microsoft Product Development Teams Microsoft Operations Manager (MOM) and Application Center 2000 BizTalk Server Microsoft Support and Services Teams Microsoft Support and Services Teams Prescriptive Architecture Guidance (PAG) Group Premier Support Services Middleware Integration Team Microsoft Consulting Services and the Microsoft Technology Centers Microsoft IT Operations Teams Microsoft IT Operations Teams Microsoft ITG ACE Team

October Working Together: Operations Manager (OM) and AppMetrics In Summary Operations Manager (OM) is used when you want to manage the: Operations Manager (OM) is used when you want to manage the: Base operating system Infrastructure technologies Packaged applications AppMetrics manages: AppMetrics manages: Your custom developed, critical business applications Providing finer granularity on key MS transactional technology and propagating it to OM