Template v5 October 12, Copyright © Infor. All Rights Reserved. 1 Infor LN: Crediting and Rebilling Invoices Enhancements Rollout training Campus Course Code: 02_ _EEN0474_ELN August 2014 Ramamurthy Mahesh

Template v5 October 12, Copyright © Infor. All Rights Reserved. Agenda Credit and Rebill Need Solution Overview Solution Details Master data Conditions Process Limitations Demo

Template v5 October 12, Copyright © Infor. All Rights Reserved. Credit and Rebill - Need Scenarios Error noticed after an invoice is printed, Example – Text not filled correctly. Customer calls up and point out an error in the invoice, Example Tax ID of the customer is wrong. Error in Printer – No invoice printed. No standard way to handle this currently Benefits of this functionality Standard way to cancel an issued invoice and restart billing process. Easy and saves time

Template v5 October 12, Copyright © Infor. All Rights Reserved. A standard way to handle rebilling process, based on authorization. Original Invoice – Canceled Credit note created and linked to the original invoice Billable line created which can be invoiced again Credit and Rebill - Overview InvoiceAmountStatus ACR USD 2750Posted Credit and Rebill InvoiceAmountStatus ACR USD 2750Canceled RCN USD -2750Posted ACR USD 2750Posted

Template v5 October 12, Copyright © Infor. All Rights Reserved. Transaction type for replacement credit note can be setup in the Invoicing Parameters by Source Type. Credit and Rebill – Master Data Transaction type for replacement credit note can be setup in the Invoicing Parameters by Source Type. Authorization can be setup in the User profile per user.

Template v5 October 12, Copyright © Infor. All Rights Reserved. Credit and Rebill - Conditions Credit and Rebill is allowed on Invoices subject to the following conditions. Invoice is posted Source document ( order / contract, …) should still allow changes. Financial periods of original invoice should be open. Original Invoice is still fully open. So no payments orcredit notes linked to it. Restriction on some types of invoices – Credit Notes, Internal invoices, … Invoice is not already replaced earlier or is a result of replacement User is authorized

Template v5 October 12, Copyright © Infor. All Rights Reserved. Credit and Rebill - Process Select Invoice and choose option “Credit and Rebill”. Selected Invoice status is canceled. Replacement credit note is created to financially close the original invoice. Uses “Replacement Credit Note” transaction type from Parameters. Reference created between Replacement Credit Note and original invoice. Replacement credit note linked to original invoice. No balance left on original invoice as well as replacement credit note. Integration Transactions of the original invoice are reversed. COGS, Revenue Analysis…

Template v5 October 12, Copyright © Infor. All Rights Reserved. Credit and Rebill - Process Billable Lines created based on the original invoice lines Status of Billable Lines is “On Hold” Billable line data can be changed based on user authorization setup in “User Profile”. Billable Lines can be invoiced again. Source packages updated with the new invoice number. Reference created to the original invoice line

Template v5 October 12, Copyright © Infor. All Rights Reserved. Credit and Rebill – Limitations Credit and Rebill is not enabled for the following types of invoices Credit Notes Internal Invoices Invoice originating from another invoice( fe. interest invoice, debit credit note…). Self-Billed Invoices Inter company settlement invoices Advance Payment Requests Tax only Invoices Interest Invoices,… When credit and rebill is attempted on these kinds of Invoices, a message is given to the user with reason for not allowing.

Template v5 October 12, Copyright © Infor. All Rights Reserved Demo

Template v5 October 12, Copyright © Infor. All Rights Reserved.