GROUP’S BOOKING PROCESS

Initial

File and Canned response

Fare Quote Options

Fare Quote Confirmation From Chapter President/Advisors Empowered.org Deposit to the airline Deposit confirmation Names Format

Ticketing

INDIVIDUAL BOOKING PROCESS (DEVIATIONS)

Deviation Form and File Deviation Form and File

Sources of Booking

Fare Quote Information

Confirmation and Ticketing

Travel Summary

Cancellation Policies Credits for a Year **Cancellations need to be made 72 hours before departure otherwise the ticket will be invalid. **One year credit from the date of issued **Cancellation fees apply Refunds

**After deposit 100% utilization **Cancellation after ticketing MUST re-book before the group’s departure date, otherwise ticket will be invalid.

Partial Refund Partial Refund ** ** Refunds can take up to 21 business days. Partial refunds / XT refunds only ($20 fee apply/airfare lost) **XT taxes are made up of airline taxes, fee and carrier charges.

Emergency Phone Contacts Noelia Quintanilla Claro Phone: (505) Home Number: Esau Romero Claro Phone: (505) David Herrera Claro Phone: (505) Carlos Romero Claro Phone: (505)