Tom Troy – Director, Ops & Execution Portfolio Segment WW OPS-09 Model-Driven Operations Management The Foundation for “Process Excellence”… Tom Troy – Director, Ops & Execution Portfolio Segment Title slide [from Title Slide master] The title slide is available as a Title Master and the background and graphic elements are fixed. Text is editable for the slide heading and presentation details but the small compliance text exists in editable form only on the Title Master itself. This type area should be used only for the purposes of compliance text and should not be replaced by other content. Font, type size and colors are fixed for the Title Master style and should not be modified. Footer details Footer detail appear in the bottom-left corner of the slide and appear in fixed positions and order. Editing of the Footer details is done by accessing ‘Header and Footer’ under the ‘View’ menu in PowerPoint®.

Model-Driven Operations Management The Goal of this Session… Highlight some of the challenges customers are still facing in the production and manufacturing market space around managing “execution-related” activities Discuss how we are addressing some of these “execution” challenges by employing a “model-driven” application framework that leverages Wonderware Execution applications and customer legacy applications

“Unification” of Plant-Level Processes Our Customer’s Challenges… Manufacturing business processes cross-over functional domains and plant-level production applications Lack of governance around manufacturing business processes Need more agile manufacturing business processes to support changing business needs Need more responsive manufacturing business processes Need to increase the performance of their people assets Global pressure to improve safety, compliance, quality, productivity and cost are forcing companies to evaluate and improve their business processes.

“Unification” of Plant-Level Processes What’s the “Current State”?? A significant number of “point solutions” in use – on average, 50+ applications in the production environment People bridging the information gaps and process flows that exist between applications – leveraging experience, paper, white boards, etc. Point-to-point integration between production applications, as well as enterprise applications Rigid, inflexible production processes that span across many applications and people “Significant Number of Barriers that Impede Operational Excellence”

“Unification” of Plant-Level Processes What’s the Scope of Unification?? Enterprise Apps: ERP PLM EAM WMS APS Production Apps: MES Quality LIMS Labor Scheduling Simulation Optimization Control People: Quality Assurance Maintenance Operations Engineering EH&S R&D 3rd Party Vendors & Suppliers

“Unification” of Plant-Level Processes What’s the Need?? Unified Approach to Process Management A unified approach for coordinating manual efforts (people-driven processes), system-automated tasks and information flows. Model-Driven Execution Enable process owners (e.g. Operations, Maintenance, QA, IT) to change processes collaboratively in support of volatile business environments. A highly “responsive” environment that coordinates and synchronizes people and/or systems in an intelligent and effective manner. Rapid Innovation An easier way to change and innovate processes (e.g. Production, QA, Maintenance, etc.), especially those that need to change often.

Example – Process Order Initiation Current State of MES Today What Needs to Improve Around Production Execution?? Conventional MES production routings do not establish all of the processes and associated stakeholders required to support all of the activities necessary to produce semi-finished or finished goods Example – Process Order Initiation

Current State of MES Today What Needs to Improve Around Production Execution?? Other examples of processes that extend beyond traditional MES production execution boundaries: Line startup & shutdown Material staging Quality hold/quarantine LIMS samples Order initiation & completion QA release Emergency maintenance Line clearance Returning materials to the warehouse … MES business processes need to expand beyond their “Operations” boundaries to coordinate resources and applications in other domains.

Current State of MES Today Application Integration… MES applications are frequently required to interface and exchange information with many different enterprise and plant-level production applications PLM ERP MES integration scenarios are primarily focused on retrieving data from… or transacting with external applications EAM MES WMS LIMS Labor FCS

Example – New Product Release to Plant Current State of MES Today What Needs to Improve Around App. Integration?? New Product Created in MES MES App. MES application integration is focused on sending and receiving information to/from external applications – it does not address any workflow activities that may be required as part of the integration scenario Detailed Specs Created New Product Plans Reviewed Quality New Product Plans Reviewed Detailed Recipes Created Engineering New Product Released to Plant R&D Example – New Product Release to Plant

Current State of MES Today What Needs to Improve Around App Current State of MES Today What Needs to Improve Around App. Integration?? Other examples of MES integration scenarios that may require workflows: Revised product specifications from PLM Emergency maintenance work order request to EAM Material receiving & inspection information to ERP Specification change request to R&D/PLM Process/work order reconciliation to ERP Schedule change request to FCS application … Workflows are necessary to support MES integration scenarios between external applications such as ERP, PLM, EAM, etc.

Current State of MES Today Advanced Analytics & Reporting… MES applications provide dashboards, analytics and operational reports that give plant personnel visibility to production related activities and data Plant personnel access this information periodically to view KPIs, production status information, etc. Others use this information help to support continuous improvement programs and initiatives

Example – Production Downtime Threshold Exceeded Current State of MES Today What Needs to Improve Around Analytics & Reporting?? Maint. Work Order Request Created EAM App. MES analytics and reporting applications provide visibility to production and non- production related KPIs, metrics and data – they do not automatically spawn any actions based on predefined thresholds being exceeded Operations Approves Maint. Req. Operations Reviews Maint. Request Operations Reviews Data to Determine Root Cause Submits Request to Ops to Approve Maint. Request Maintenance Downtime KPI Threshold Exceeded MES App. Example – Production Downtime Threshold Exceeded

Current State of MES Today How Can Customers Effectively Manage These Extended MES Processes that Cross-Over Organizational Boundaries and Applications?

Model-Driven Operations Management Value Proposition: Process Governance Knowledge Management Process Agility Dynamic Change Mgt. Process Responsiveness Rapid Innovation Continuous Improvement People & System-Centric Collaboration Real-time Decision-Support Transforming our Advanced Portfolio into “Process-Oriented” Applications

Model-Driven Operations Mgt. Key Elements 19-Apr-17 Model-Driven Operations Mgt. Key Elements Business Rule/Process Management Composite solution business rules managed in an intuitive, visual workflow-modeling environment Out-of-the-box configurable workflow activities for common MES, Quality, Labor, Maintenance, etc. transactions Out-of-the-box workflows for standard configuration and runtime tasks associated with MES, Quality, Labor, Maintenance, etc. functions Ability to add and manage custom workflow activities for our customers legacy applications Single Framework to Manage “Solution Business Rules” that Cross-Over Production Application and Organizational Boundaries (c) 2002 Invensys Systems, Inc.

Model-Driven Operations Mgt. Key Elements (cont.) 19-Apr-17 Model-Driven Operations Mgt. Key Elements (cont.) (c) 2002 Invensys Systems, Inc.

Model-Driven Operations Mgt. Key Elements (cont.) 19-Apr-17 Model-Driven Operations Mgt. Key Elements (cont.) Forms/UI Management Model simple or complex forms to collect or visualize data in support of composite business rules/processes Out-of-the-box forms for standard MES, Quality, Labor, Maintenance, etc. functions Support composite application development (e.g. forms can host data from multiple data sources, etc.) Forms should be accessible via many channels (e.g. web client, mobile client – multi platform, ArchestrA graphic, etc.) Single Framework to Manage “Solution User Interfaces” that Cross-Over Production Application Boundaries (c) 2002 Invensys Systems, Inc.

Model-Driven Operations Mgt. Key Elements (cont.) 19-Apr-17 Model-Driven Operations Mgt. Key Elements (cont.) (c) 2002 Invensys Systems, Inc.

Model-Driven Operations Mgt. Composite App Model-Driven Operations Mgt. Composite App. Framework – Modeling Experience End-user will be able to leverage out-of-the-box forms provided for Invensys applications… or configure composite forms Invensys will provide out-of-the-box “application workflows” that can be extended to embrace existing software assets End-user shall be able to configure composite “solution business rules” that support the task End-user will be able to configure the flow of the user-experience for the composite solution (c) 2002 Invensys Systems, Inc. 21 19-Apr-17

Model-Driven Operations Mgt. User Experience – Browser UI Process Orders Start Stop Pause

Model-Driven Operations Mgt. User Experience – Mobile UI on Apple iOS

Model-Driven Operations Mgt. User Experience – Mobile UI on Apple iOS

Model-Driven Operations Mgt. User Experience – Composite UI (MES & EAM)

ArchestrA Workflow Software & MES “Key Values” Provides for real time, end-to-end institutionalization of MES business processes across disparate hierarchies (people) and systems in an organization Enables knowledge management across the enterprise by providing standardized approaches to normal, unscheduled or disruptive events in your operations processes Enables process agility, allowing for dynamic change management for all processes within an organization Drives higher levels of people-centric and system-centric collaboration to allow people, teams, organizations and systems to work together more effectively