Modulate your voice. Use your “inside voice”: a quiet conversational tone. There is no need to shout into or at a phone. Cell phones have sensitive microphones.

Slides:

Advertisements

Similar presentations

1 Effective Business Communication. 2 Netiquette = & Internet Etiquette message - No nonverbal expression to supplement what we are saying.

Advertisements

Telephone Etiquette.

Telephone Skills.

Meridian M2008 & 2616 Please press the F5 key on your PC to begin the presentation Press the space bar or arrow keys to advance 1 IT Support Center

ESI Phone System Training Adcom/Valentine Systems

Are Technology and Manners compatible?

Procedures Mrs. Hornsby’s Class.

Soft Skills for a Digital Workplace: Verbal Communication Unit C: Developing Professional Telephone Skills.

Good Manners for Performances From Kindergarten to Carnegie Hall.

Welcome to lesson one in the Customer Service module

Allied Health Assisting

A Telephone Operator.

By: Raneisha Appleberry CELL PHONE ETIQUETTE. IN ALL SITUATIONS: Use caller ID to determine whether to answer a call. If it is urgent or you don’t risk.

By: Masilang, Rosen M.. Telephone etiquette refers to a set of rules that apply when people make calls to others or when they are receiving a phone call.

Essential Telephone Etiquette E-Learning.  Presenting a professional image  Speaking Style  Usage of Tone  Usage of Language  Do’s & Don'ts.

Human Relations and Communication

STUDENT PROCEDURES FOR HAUG. CELL PHONES AS PER SCHOOL POLICY, CELL PHONES ARE NOT TO BE VISIBLE BETWEEN THE HOURS OF 8:30 AND 3:30. IF A CELL PHONE IS.

Presented by: Madera County TLAW Victoria Bodine Are You Making the Right Impression?

Cell Phone Etiquette By Demorris McCaskill Caller ID O Use Caller ID to determine whether to answer a call. If it is urgent or you do not risk offending.

CELL PHONE ETIQUETTE BY: SABRINA SWATZYNA. IN ALL SITUATIONS Use caller ID to determine whether to answer the call Use voic to leave a brief message.

Interview Attire. LADIES A few reminders for the ladies… Dress professionally and conservatively Keep jewelry and makeup to a minimum Don’t wear perfume.

TELEPHONE ETIQUETTE Answering the Phone (If not done properly, can leave extremely bad impression) Before answering the phone –Discontinue other conversations.

Communication in the construction industry

Using MMU Telephones Using the MMU telephones To learn more about each feature, click on the diagram labels. When you have read each pop-up box, click.

Human Relations The term Human Relations refers to relationships between people. The relationship can be formal or informal, close or distant, emotional.

Created By: Ramon Torres.  Telephones is a vital source of communication  The goal of these Business Etiquette Study Sheets is to assist you in becoming.

Use voice mail to leave a brief message if the recipient doesn’t answer. Avoid using profanity in public, no matter what vocal volume you use.

Customer Service. Objectives What is the definition of customer service? What are the principles of good customer service? Who are our customers? What.

Electronic Communication Etiquette Computer Technology - Standard 4 - Objective 1.

STUDENT PROCEDURES FOR HAUG. CELL PHONES AS PER SCHOOL POLICY, CELL PHONES ARE NOT TO BE VISIBLE BETWEEN THE HOURS OF 8:30 AND 3:30. IF A CELL PHONE IS.

Mrs. Sanderson’s 1st Grade Classroom Procedures. When You Get To School Go to your desk. Take out your STAR folder. Put your folder in the basket. Turn.

Cell Phone etiquette Brent Martin.

Professionalism: The Key to Career Success David Cohen

CBP Program – Business Etiquette

Etiquette: Manners in a modern, mediated society.

Dining etiquette.

CHAPTER 19 Communication Skills.

Phone Etiquette Let them hear the smile!. Our Main Goal Make a positive impression! Customer Satisfaction.

Basic Communication Skills. What are the most important tools that you will use on a job? They are not tools that you can hold in your hand or put in.

Cellular Phones Holly Mote. Cell phones present a special challenge for businesspeople today. Gartner Group estimates that 1 billion cell phones will.

Audience Etiquette How to Be a Good Audience Member.

James Martin G. Domdom ENSP2 Mr. Xavier Aquino Velasco – Associate/Lectrurer III, FEU Tech.

CELL PHONES ETIQUETTE AND SAFETY. HISTORY  Technology invented in 1947  1 st trial in 1977 in Chicago  Big and too expensive for most of the public.

Find a seat! Now for a little challenge…..  Connect the dots with four lines  Cannot pick up your pen  Cannot retrace your line  GOOD LUCK! WELCOME!!!

Lockdown Procedure. The signal for a lockdown is a special bell followed by an announcement. Move to a safe area. Be silent Get out of sight Follow teacher’s.

U NIT 2 C OMMUNICATION M OBILE MANNERS Health Science Ms. Thieman

Cell Phone Etiquette. Topics Screen Your Calls Limit Cell Phone Use Take a Break from Texting Be Aware of Your Behavior Keep Conversations Private Choose.

Understanding Business/Workplace Etiquette

1 Effective Business Communication. 2 Netiquette = & Internet Etiquette message - No nonverbal expression to supplement what we are “saying”.

Communication Essential Skills for Health Care Professionals.

Basic Communication Skills. What are the most important tools that you will use on a job? They are not tools that you can hold in your hand or put in.

Cell Phone Etiquette.

Parma Schools Adult Education Services

Telephone Etiquette.

Cell Phone Etiquette.

The Do’s and Don’ts of Cell Phone Use

Objectives Answering Calls Tactful Responses Taking Messages

Cell Phone Etiquette.

Tech 190A Week 5 Lecture Soft Skills Series V.

MOBILE MANNERS CELL PHONE ETIQUETTE.

Phone, voice mail & phone conferencing

Module 2: Effective Telephone Etiquette

Talking on the Phone.

Basic Communication Skills

PHONE ETIQUETTE ANSWERING PHONES.

Business communication

Cell Phone Etiquette.

DRIVE FOCUSED. DRIVE SMART. GET HOME SAFELY.

Lathrop Intermediate School

Presentation transcript:

Modulate your voice. Use your “inside voice”: a quiet conversational tone. There is no need to shout into or at a phone. Cell phones have sensitive microphones that can pick up a very soft voice while blocking out ambient noise. 10-foot Proximity Rule Maintain a distance of at least 10 feet from the nearest person when taking on a cell phone. Don’t force others to overhear your personal business. Bystanders can hear the steady streams of shocking and confidential revelations that are blurted out by cell phone users. Private issues should be kept private. Forcing others to hear your phone conversations is an intrusion on their thoughts. Imposes, infringes, intrudes Keep your conversation private.

Love the One You’re With. Avoid taking calls when you’re already engaged in a face-to-face conversation. Gives the impression that you do not value the person in front of you It is inconsiderate to take a call in the middle of a conversation. Never take a personal call during a business meeting. This includes interviews and meetings with coworkers or subordinates If you must take a call, ask permission of the people with you. The same principle applies when you are ordering food. Give the waiter your attention. Don’t just point to a menu item and shake your head. The same set of rules for texting during face-to-face conversations – it is rude Ear plugs Many are near invisible People cannot tell if you are talking to them, someone on the cell, or your invisible friend

Keep it Short. Keep public conversations brief. You can get back to the caller when you’re not in a public place. Lights Out, Phones Off Put your phone’s ringer on “silent” in theaters, courtrooms, places of worship, and restaurants. Don’t light up your phone’s screen in a dark theater. If you forget to turn your phone off or set it to silent, don’t answer it if it rings – turn it off immediately. You can leave the room and return the call. Just let the caller leave you a message, and get back to them later. No Talking Zones Elevators, libraries, museums, restaurants, cemeteries, theaters, medical offices, and enclosed public spaces Avoid annoying ring tones. Not everyone appreciates hearing your favorite song or obnoxious ringtones when your phone signals that you have a call. Programming your phone so that a caller will hear a music selection instead of a simple ring tone can be a source of aggravation to the caller. Keep it simple. Hang up and drive. Multitasking isn’t always a good thing. Most calls can wait until you’ve reached your destination. if the call is upsetting, it will affect your ability to drive safely.