Customer’s Choice Presented by: Keystone Computer Concepts.

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Presentation transcript:

Customer’s Choice Presented by: Keystone Computer Concepts

Please turn your cell phone to stun! Before We Get Started

Restrooms are down the hall on the right!

We’ll take a 5 minute break around 11:00 a.m. Before We Get Started

Please hold individual questions about your own computer until the end.

Customer’s Choice Presented by: Keystone Computer Concepts

Going on vacation this summer? What mode of transportation will you take?

Customer’s Choice Presented by: Keystone Computer Concepts

Question #1 I would like to know how to safeguard the information on my thumb drive.

Answer #1 1) Purchase a USB drive with encryption built- in

SanDisk

Answer #1 2) Purchase a separate software program to encrypt a USB drive.

Keynesis

Demo

Question #2 Can I send an encrypted to someone and how do they unencrypt it?

Answer #2 There are a number of ways to send encrypted s:

Answer #2 1) You can use a service like Hush Mail. There are free and paid accounts. DEMO

Answer #2 2) If you use Outlook, you can purchase a certificate. DEMO

Question #3 3) What is Voice over IP?

Answer #3 3) VoIP simply means voice communication using the Internet Protocol.

Question #4 4) Should I change my router’s password and how often?

Answer #4 4) The Microsoft Answer.

Handout

Cable Modem

DSL Modem

Router

Modem/Router Combo

Question #5 5) How often should I change passwords? (Banking, etc.)

Answer #5 5) Every 90 days. However, the passwords need to be secure.

Question #6 6) What are tabs?

Answer #6 6) Download the PowerPoint from our webinar.

Question #7 7) What “tricks” should we watch for in ?

Answer #7 7) a) Scare tactics b) Requests for PIN c) Vague greetings d) Update attachments

Question #8 8) How do I build my own website?

Answer #8 8) Use a free web building site.

Question #9 9) What things should I do to keep my computer running smoothly?

Answer #9 9) a) Don’t turn it off more than once a day b)Keep it clean and cool c)Come into RTS for updates, etc.

Question #10 10) How do I get a picture to come up when there is only a red X?

Answer #10 10) In most cases, you can’t.

Saturday, June 25, :00 a.m. OneNote Intro Webinar Mon., Aug. 1st-Sat., Aug. 6th KCC will be closed for vacation! In September, we will have our regular seminar and a Word seminar. Upcoming Events