KEYS 2.0 TRAINING PART THREE Training Module 4 Using Quality Tools for Data Collection And Analysis

2 Purpose of This Training Provide some definition and experience with a few tools and techniques for collecting, analyzing, and arraying data in ways that will enhance the meaning that lies beneath the information.

3 Goals for Using Quality Tools There are three primary goals for using quality tools:  To expand your thinking  To gather information  To organize information

4 Why School Improvement Teams Need Quality Tools You need to expand your thinking if…  You need to generate possible causes of a problem.  You need to generate possible solutions.  You need to generate possible action steps.  You are dealing with an unusual situation.

5 Why School Improvement Teams Need Quality Tools (cont’d) You need to expand your thinking if…  You can see only one point of view.  You cannot reach agreement with others.  Your earlier solutions have not worked.  You spend too much effort on evaluating and judging and not on creating and envisioning.

6 Why School Improvement Teams Need Quality Tools (cont’d) You need to gather information if…  You need to describe the symptoms of a problem.  The available facts do not reveal a cause  You want to monitor a work process.  You need facts to overcome others strong emotional response.

7 Why School Improvement Teams Need Quality Tools (cont’d) You need to gather information if…  Members of your team disagree on the facts of the situation  You are unfamiliar with the problem your are facing or work process needing improvement  You need to assemble facts for a presentation

8 Why School Improvement Teams Need Quality Tools (cont’d) You need to organize information if…  You need to select most likely cause of a problem.  You need to choose best solution.  You are finalizing actions steps.  You want to evaluate data.  You are overwhelmed by facts.

9 Why School Improvement Teams Need Quality Tools (cont’d) You need to organize information if…  You spend too little time evaluating new ideas.  You have a hard time explaining why your solved the problem.  You have a hard time pinpointing cause  Team members don’t know what information to work with.

10 Which Tools To Use and When To expand your thinking  Brainstorming  Brainwriting  Nominal Group Process  Affinity Process To gather information  Checksheet/flowchart  Opinion Questionnaire  Interview  Diagram  Planning Chart  Anecdotal Record  Consensogram

11 Which Tools To Use and When (cont’d) To organize information  Fishbone Diagram  Rating  Ranking (Paired Weighting)  Force Field Analysis  Balance Sheet  Pareto Chart  Scatter Diagram  Histogram  Run Chart  Control Chart

12 How Do We Measure...  Student achievement?  Student behavior?  Student attitude?

13