MDB Install Overview for Federated and Shared MDBs Revised June 19, 2006

© 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Glossary The following terms and abbreviations are used in this presentation: -“HA” = Highly Available -“USD” = Unicenter Service Desk -“eIAM” = CA eTrust Embedded Identity and Access Management - “Federated MDB” = Multiple MDB spread around different servers or multiple sql instances -“Shared MDB” = MDB shared by multiple products

© 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Objectives -The main objective of this presentation is to demonstrate Federated SQL MDB installs of DSM, UAPM, NSM and USD products. -DSM and UAPM will the share same MDB. There is no enterprise DSM MDB in this setup -Separate NSM MDB will be shared by one or multiple NSM managers. -USD MDB will be installed on a separate server. As this is ITIL-based, it will be used as Enterprise (top tier) MDB for all products. -In addition, second NSM MDB will be shared with the USD MDB. WV manager will also be installed on the USD MDB server to enable critical objects from NSM MDB to be Bridged to this USD MDB.

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© 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Ingres vs. SQL – which and when -Ingres is geared for small to low-medium deployments. It is expected to be used for small sites who have issues with SQL licenses. -If SQL licensing is not an issue, then select SQL. It is more scalable and typically requires no additional DB skills -Most SQL sites will already have db housekeeping processes in place. This will simplify the implementation as no additional housekeeping process will need to be defined for the MDB

© 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Ingres vs. SQL – Platforms -Unicenter Desktop and Server Management (DSM) 11.1 supports SQL 2005, SQL 2000 and Ingres -Unicenter NSM 11.1 will support SQL 2005 and SQL Unicenter NSM 11.0 supports Ingres -Unicenter Service Desk (USD) 11.2 supports SQL 2005, SQL 2000, Ingres and Oracle -Unicenter Asset Portfolio Management (UAPM) 11.1 supports SQL, Ingres and Oracle

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© 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. DB Users -Ingres MDB includes DB users for all products -For SQL, the db users are created by the product that is being installed. -For SQL MDB, if the option to create MDB is available it should be run. This should create the db users and also apply required MDB patches

© 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. O/S Users -Not many products are able to create O/S users remotely. Thus if the product requires an O/S user to be created (e.g, USD) on the MDB server, then the install process to create MDB should be run for that product on the MDB Server

© 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. SQL MDB Creation -SQL MDB create process includes built-in intelligence that performs the following checks: -Does the MDB already exist ? If not – create mdb -If MDB exists, is it the correct version? If not - upgrade MDB -Are the patches applied? If not - apply the patches -The product being installed should then: -Create O/S user ID if required -Create Database user ID if required -Define roles\grant access for the newly created product and Database users

© 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. eIAM -eIAM requires Ingres: -For SQL MDB, it will install Ingres Instance ET with the MDB. -For Ingres MDB, it will use MDB Ingres instance -Embedded Ingres Instance ET is cut-down Ingres version which does not install all Ingres tools. The Ingres database it creates is expected to store eIAM policy and the database size will be small -Not extensive configuration as for MDB

© 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. MDB on Non-Windows Platform -Ingres may still be required if the MDB is to be created on non-Windows Platform

© 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Multi-product MDBs -If the SQL MDB is shared with other products, execute Install SQL MDB process from all products that will share the MDB. -First product installed will create the MDB -Subsequent MDB installs will simply execute the post-install MDB tasks such as create db users, create O/S users (if required)

Walk-through DSM SQL MDB Install

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© 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. MDB Creation

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Walk-through UAPM SQL MDB Install -DSM and UAPM on Shared MDB

© 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Install UAPM MDB -MDB created by DSM and shared by UAPM -Select ”Install UAPM Optional Components” option to create db users and grant UAPM roles

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© 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. SQL 2005 Details

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Walk-through NSM 11.1 SQL MDB Install -Middle tier install

© 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. NSM -WV Manager can only be installed on a local MDB. -WV Provider should also be selected with WV Manager as it cannot be selected on the remote NSM manager install -Note that NSM 11.1 does not support Ingres MDB

© 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. CCS -If MDB is created from NSM media, it will also install common services -This includes DIA, CCI, Discovery Services, CAM, etc.

© 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. NSM 11.1 Install

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© 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Middle-Tier Install -It is best practice to install local MDB for the middle tier NSM manager -Repository Bridge can be used to replicate key objects to top tier level

© 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. USD and NSM -NSM is service-aware -pdm_nsmimp uses WV APIs to extract details of discovered objects. Thus, for pdm_nsmimp, WV administration client must be installed on the Primary Server -USD “Change Impact Analyzer” does not provide option to define NSM integration on different NSM mdb.

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Walk-through USD 11.1 SQL MDB Install -Top Tier

© 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Remote Components – MDB and eIAM

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© 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Remote Components - Install