Enhancing Institutional and Administrative Capacity case: POLAND Izabela Najda – Jędrzejewska e-mail: izabela.najda-jedrzejewska@kprm.gov.pl tel.: +48 22 694 63 01

Institutional and administrative capacity building in Poland – an overview Pre – accession beneficiary of PHARE Programme since 1997 Early accession Completion of Phare projects Transition Facility – 3 allocations: 2004, 2005, 2006 National Development Plan 2004-2006: Sectoral Operational Programme – Human Resources Development => Strengthening administrative capacity 2007 – now National Cohesion Strategy 2007-2013 – 1st horizontal objective: Improving the functioning standard of public institutions and development of partnership mechanisms Comprehensive strategic approach to IAC – Efficient State 2020 re 1997: Training needs assessment and European Training

National cohesion strategy 2007-2013 National Cohesion Strategy Infrastructure And Environment Innovative Economy Human Capital 6 strategic goals including: Goal 5. : Enhancing the potential of public administration as regards development of law and policies and providing high quality services, and strengthening partnership mechanisms 10 priorities including: Priority V: Good Governance implemented by means of Operational Programmes National cohesion strategy 2007-2013 Development of Eastern Poland Technical Assistance Regional Operational Programmes

2007-2013 National Cohesion Strategy – HC OP latest results

National Cohesion Strategy – in practice: Civil Service Department CPM 2007-2013 National Cohesion Strategy – in practice: Civil Service Department CPM Completed and ongoing projects: Civil Service Human Resources Management Strategy Improved Management in Government Administration – Public Management Academy, stage II Improving the Quality of Decision-Making Processes in Government Administration by Using the Potential of the Scientific and Expert Communities Psycho-Social and Specialised Training for Tax Administration Staff Training for Persons Appointed to State’s High-Ranking Officials from the State Staffing Pool Training Needs Study and Analysis, Development of an Action Plan (Training Strategy) for the Public Service in 2008–2010, and Training Delivery Developing a Concept for a System of Job Descriptions and Job Evaluation of State’s High-Ranking Officials Interlinked with the Remuneration System Improving Management Capacity in Government Administration Offices Job Evaluation and Changes in the Remuneration System in the Government Administration Customer in the Centre of Administration’s Focus Training Strategy Implementation Modernisation of Management Systems and Increasing Staff Competencies by Implementing Solutions Focused on Improving the Management Processes in Government Administration Processes, goals, competencies – integrated office management Improving management standards in the government administration Supporting the tax administration reform Improving analytical potential of public administration By the end 2015: 58 000 employees involved; 21 000 000 EURO spent

– programme perspective Lessons Learned – programme perspective Content Management need for better coordination on PAR streamlining the implementation structure ensures clear division of responsibilities and greater accountability of institutions involved in-house expertise in managing authorities helps better understand the projects better recognition/assessment of needs provides better definition of results need to avoid fragmentation of investments need for more e-government need for more customer/business focused activities

Lessons Learned – project leader perspective Content Management crucial importance of top management support good planning also supported by external expertise – essential success factor more focus on qualitative criteria in public procurement process make use of standard/recognised project management tools need for project ownership among all units involved in project implementation need for strengthening cooperation and coordination of HRM across ministries and levels of government need for further enhancing HRM policies and practices tailor-made trainings for target groups trainings linked with implemented improvements need for more bottom-up approach customer perspective is a starting point

Long-term National Development Strategy 2030 Current system of strategic documents Long-term National Development Strategy 2030 Major trends, challenges, long-term vision for the development of the country Medium-term National Development Strategy 2020 Objectives and directions of development of the country in the medium term Innovation and Efficiency of Economy Strategy Transport Development Strategy Energy Security and Environment Strategy National Regional Development Strategy Human Capital Development Strategy Social Capital Development Strategy Sustainable Development of Rural Areas, Agriculture and Fisheries Strategy Efficient State Strategy National Security Strategy

THAT IS OPEN TO COLLABORATION WITH ITS CITIZENS Efficient State 2020 – objectives Main objective: GREATER EFFICIENCY AND EFFECTIVENESS OF THE STATE THAT IS OPEN TO COLLABORATION WITH ITS CITIZENS 1. Open government 2. Increase in institutional efficiency of state 3. Effective management and co-ordination of development actions 4. Good law 5. Provision of effective public services 6. Efficient jurisdiction and prosecution 7. Ensuring the highest levels of safety and public order Strategic objectives

– intervention areas for IAC Efficient State 2020 – intervention areas for IAC Increase in institutional efficiency of the state 1. Improving the functioning of local government 2. Optimisation of organisational structures of government administration 3. Efficient and functional offices of public administration

Efficient State 2020 Adopted in February 2013 Coordinating/responsible body: minister responsible for public administration affairs Annual planning Monitoring: 29 indicators incl. 11 basic indicators Already being implemented by means of ongoing 2007- 2013 projects Point of reference for projects 2014-2020

Efficient State 2020 – basic indicators Source: Efficient State 2020 strategy; Warsaw, February 2013

Enhancing IAC in 2014-2020 Operational Programme: Knowledge Education Development The overall objective: to enhance institutional capacity and to ensure efficient public administration Aims of the projects under the new perspective: Ehancement of law making process, regulatory quality and conditions for doing business Enhancement of effectiveness of and improving access to justice, especially for enterpreneurs Improvement of public services monitoring system and the quality of public services crucial for doing business Enhancement of strategic and financial management at all levels

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