E-mail Marketing What is marketing? Marketing is the art and science of management process through which goods and services move from concept to the customer.

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Presentation transcript:

Marketing What is marketing? Marketing is the art and science of management process through which goods and services move from concept to the customer. It includes the coordination of four elements called the 4 P's of marketing.

marketing The 4P’s. They are : Product, Price, Place and Promotion. Identification, selection and development of a product, Determination of its price, Selection of a distribution channel to reach the customer's place, and Development and implementation of a promotional strategy.

marketing: marketing is a powerful vehicle that enables you to cost-effectively communicate with your market in a way that’s immediate and relevant. marketing has been a staple for consumer marketers since the mid-90s. A few years later, B2B (Business to Business) marketers discovered its value, and campaigns have become an important tool for businesses in all stages and industries.

marketing Through this powerful tool one can perform wonders. Such as: Nurture leads Build brand awareness Obtain prospects Build customer loyalty Generate sales

Marketing You can usually launch a campaign and measure your results fairly quickly, making a great option for time-sensitive programs. It’s easy and inexpensive to test different aspects of your campaign on a segment of your list, so you can hone your creative and your offer to generate the best possible results.

There are three examples of when to use marketing campaigns GENERATE NEW LEADSDIRECT SALESBUILD BRAND AWARENESS Buy or rent a list and send a short, compelling message to generate interest in your product. Drive prospects to a special page on your website to download a white paper, a demo or other offer. Capture basic information and follow up via phone several days later. Buy or rent a subscriber list or send the campaign to your current prospects and customers. Compel them to click to your website to learn and buy. Use to keep in touch with prospects and customers. Deliver timely, valuable information that makes them want to read your messages. Add news about your company, special offers, etc., but focus on content and information rather than pure sales.

marketing is more editorial than advertising, and it’s powerful because it can support and even drive a sales process. Yet like any medium, it has its challenges. Business people get hundreds of s (or more) each day, so you’ll need to get your message past spam filters and give them a reason to read. You’ll also need a strong offer, valuable editorial content, appropriate design and a good fulfillment and measurement process. You can reach a wide audience with , but that doesn’t mean you should. It’s most effective when you really target so you can speak to specific needs. Think of it as a one-to-one communication – personalized, relevant, timely – not a blast

Choosing the right path: If you’ve never launched an campaign, you’ll probably need to use an service provider (ESP), typically a web-based service. Choose a reputable ESP to help you stay compliant with spam legislation and get your messages to your prospects’ inboxes – a major issue in marketing. A good ESP can raise your delivery rate, manage your opt-in and opt-out process, keep your list clean and provide reports that can help you improve your results.

Who is our target customer and how to grab attention? Few people want to read s that look and feel like ads. Instead, offer information that’s relevant to your recipients. It’s an investment to develop that content, but it’s the content that gets people to open your messages and continue to read them over time.

Points to remember: Develop a tangible objective – for example, to generate a specific number of leads, demo requests, meetings, or purchases. Profile and target your audience. You can reach a large audience through , but that doesn’t mean you should – narrow targeting means you can speak more directly to their needs. Create a good offer and compelling call-to-action, and present it early in your message readers skim. Plan a series of s to create an ongoing campaign – it takes multiple touches to generate response. Don’t forget fulfillment – if your prospects expect a phone call or , deliver it quickly or you could lose their interest.