Business Continuity Planning Geoff Davidson
Business Continuity Planning Avian Flu Pandemic Flu NOT the same thing and present different problems
Business Continuity Planning Bird Flu Limited impact – few birds Little impact on staff – can travel to and from work Affected only if located inside 3km zone
Business Continuity Planning Pandemic Flu Significant impact on business Affect staffing levels Affect visitor numbers Affect all divisions
Business Continuity Planning No vaccine readily available Staff affected by ‘Quarantine and Isolate’ approach Staff off ill Staff families ill Staff in close contact at home for 10 days
Business Continuity Planning Insufficient staff to cover all activities Complete teams missing due to Quarantine and Isolate Contractor input sporadic / missing 25 – 35 % of staff missing SMS, RA and QMS affected Finance, HR, etc
Business Continuity Planning Main elements Emergency Crisis Recovery
Business Continuity Planning Emergency Identify and prioritise activities – what has precedence Review skill base
Business Continuity Planning Establish emergency responses – what are the triggers to allow close down of lower priority activities to release resources to support higher level priorities Establish where staff will go and what activities they support
Business Continuity Planning Identify Quarantine and Isolate positions – build in redundancy Establish competency needs of redundancy teams
Business Continuity Planning Use available technology for communication IT, mobile telephones, media
Business Continuity Planning Crisis Ensure plans reviewed and communicated before activated Agree triggers to action Activate and monitor
Business Continuity Planning Restoration Review of action triggers Planned return taking into account levels of activity during crisis
Business Continuity Planning HR support across sites Finance function across sites Physically separating teams Reviewing contracts, security, catering, oil, gas, electricity supply
Business Continuity Planning Trigger Points Inability to provide intended service Agreed by Director and 2 Managers
Business Continuity Planning Testing Plan Review with staff Marsh.com - Pandemic Flu review