The future of work. Social, Mobile, Cloud & Your Intranet Intranet Global Forum 2012 October 11, 2012 – Pfizer World Headquarters Stephen Rahal, Marketing Communications

Your Digital Workplace Office Endangered Species List Workplace norms that are going extinct All findings are from a global LinkedIn survey of 7,278 professionals conducted in July of Tape recorders (79%) 2.Fax machines (71%) 3.The Rolodex (58%) 4.Standard working hours (57%) 5.Desk phones (35%) 6.Desktop computers (34%) 7.Formal business attire (27%) 8.The corner office (21%) 9.Cubicles (19%) 10.USB thumb drives (17%)

CloudMobileSocial There are 3 trends driving change in the workplace:

We work at the office, on the road and at home.

We use multiple devices.

When do you use which device for work?

When we work, we create more than just Word docs.

The people we work with stretch beyond just our department.

Your Digital Workplace The Problem Content, communication & collaboration silos Editing Sharing Authoring One-way Two-way Storing Ideation Problem solving Projects Context

Your Digital Workplace The Solution A modern intranet based on social, mobile and cloud technologies 1.Accessible in the cloud – flexibility + scalability 2.Works inside & out – extend beyond the corporate firewall, on any device 3.Open, yet controlled – balance between command & control, open & ad hoc

Nextel is a Social Business Fortune 500 Business | Telecommunications | 15,000+ Employees Fortune 500 mobile communications company 15,000 employees, speaking 3 languages, across 6 business units Social Business: cross-team communication & collaboration

Your Digital Workplace “We’re changing our model to be more like an operating company rather than a holding company, and in order to do this, we need to stop working in silos and start working cross-functionally, in many cases with teams in other countries.” ~ Angelo Ioffreda, Senior Director, Employee Communications, Engagement & Recognition NII Holdings, Inc. NII Holdings A social intranet for corporate communication & collaboration

Your Digital Workplace Harry Winston A social intranet for sales enablement

Your Digital Workplace The Keg A social intranet for communication & facilities management

Your Digital Workplace The ATP World Tour A social intranet for communication & knowledge management

Your Digital Workplace Key Considerations Before investing in a new intranet platform… 1.Define your goals and objectives first. Where are we now? What has triggered the need for change? 2.Describe desired business outcomes. Are you seeking to deliver consistent information to all employees? Improve the efficiency of collaboration? Support employee connections? Promote strong alignment to the culture? 3.Identify the risks. Technology | operations | culture 4.Then, outline your requirements. What features will be needed to support these outcomes? Bring both IT and business users to the table to ensure that all requirements are met from security to usability.

Your Digital Workplace Magic Quadrant for Social Software in the Workplace. Gartner. 27 September Strategic Insight: Socializing the Intranet. MWD Advisors. October Cloud Computing. Strategic Communication Management (SCM). April Social, Mobile and the Cloud Converge to Drive Competitive Advantage. Forrester. May Industry Watch: The SharePoint Puzzle. AIIM. 31 July What Makes a Corporate Intranet Useful. An Igloo Whitepaper. 7 Benefits of Collaborating in the Cloud. An Igloo Whitepaper. Resources Complimentary resources courtesy of Igloo

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