Copyright © 2005 Accenture All Rights Reserved. Accenture, its logo, and Accenture High Performance Delivered are trademarks of Accenture. Cold Chain Tracking

2 Copyright © 2005 Accenture All Rights Reserved. The need for temperature tracking solutions… Ensuring that fresh and frozen produce such as vegetables or ice cream are kept at appropriate temperatures during all phases of transportation and storage from manufacturer to consumer, is immensely important for retailers like customers. Customers are increasingly concerned about the quality of foods, and failure to guarantee the highest quality at all times can have a significant impact on the public image of retailers. In addition, the European Commission has passed legislation (CE #37/2005) demanding all vehicles used in cold chain food produce transportation to be equipped with temperature tracing technology starting January 1st, As a consequence, retailers must know and be able to prove the correct handling of their frozen and cold food products to legal control entities at all times.

3 Copyright © 2005 Accenture All Rights Reserved. …and the shortcomings of today’s approach Today, in order to guarantee optimum quality, most retailers have put in place procedures that mandate temperature verification at the time of loading and unloading of produce at the source warehouse and destination store. Yet, those measurements, being purely manual, are often cumbersome, time- consuming, and may sometimes be inaccurate or even entirely omitted. Also, this approach is unlikely to reveal significant temporary exceptions that occurred in between two measure points. In the worst case those procedures may lead to spoilage of produce as they typically mandate a verification “at the heart” of the produce in case of doubt Accenture, Psion and Identec Solutions have jointly developed an offering that addresses the described shortcomings using active RFID and temperature sensing technology.

4 Copyright © 2005 Accenture All Rights Reserved. Combined forces for success! iQ-32T RFID Tags by Identec Solutions ( equipped with a temperature sensor. One tag is placed in each of the two truck compartments, one for frozen and one for fresh produce. Workabout Pro Handheld Terminal by Psion Teklogix ( teklogix.com), equipped with an active RFID reader and specifically designed antenna, to acquire the temperature information from the tags in the truck. teklogix.com Embedded and Enterprise Software development and integration by Accenture ( allowing temperature data log download, processing, reporting, alerting, aggregation and centralized archiving.

5 Copyright © 2005 Accenture All Rights Reserved. Overview of Process & Technical Architecture Loading Transport Loading Delivery Temperature log acquisition Workstation Central Server Transport Regular data synchronization Manufacturer Logistics Platform Store Unloading

6 Copyright © 2005 Accenture All Rights Reserved. ILLUSTRATIVE Example of a recorded temperature log

7 Copyright © 2005 Accenture All Rights Reserved. The proposed solution offers unique advantages More accurate information permitting identification of root causes / hot spots Shorter truck loading / unloading cycles by removing manual verification steps Continuous temperature surveillance vs. occasional temperature control Real-time alerting based on legislatory or user-defined rules Precise temperature logging avoiding product destruction in case of doubt Integrated tool providing attributable measurements along the entire transport chain Automatic historization of temperature information allowing for “proof on request” Increased quality for end consumers by guaranteeing the right temperature at any time Conformity with EU regulations Natural enforcement of respect for quality guidelines by all players along the cold chain

8 Copyright © 2005 Accenture All Rights Reserved. Questions