Getting SMARTer: The evolution of Project Management within Victoria Police Doug Witschi

The beginnning of project management in Victoria Police Introduction of Project Register aimed to: reduce project duplication reduce incidents of ‘re-inventing the wheel’ align projects to current needs and plans Hard copy document distributed quarterly with issues of accuracy and reliable continually made

Service Improvement Program Created in 1996 with the aim of promoting continuous improvement and project management principles role was to strategically lead and manage major change throughout Victoria Police

Service Improvement Program Progressing Project Management Development of a cyclical review methodology for continuous improvement Establishment of milestones steps for each phase of this cycle Process of inclusion and consideration of all stakeholders

Progressing Project Management Step 1 Analysis Step 4 Implement Evaluation Step 3 Redesign process Step 2 Immediate Improvement

Strategic Development Department Amalgamation of the Strategic Improvement Program with the Corporate Policy, Planning & Review Department, in April 1998 focus on the initiation and implementation of major projects and the monitoring and evaluation of corporate projects

Strategic Development Department Developed the current conceptual project management framework through: the classification of projects as either Corporate (Level 1); Department (Level 2); or Unit (Level 3) a defined four - phase project management process established the Strategic Policy Committee

Corporate Change Coordination Unit Established as part of the project management framework Tasked with managing the project management process Monitored projects for slippage against milestones and deliverables Reported monthly on project status to the Strategic Policy Committee Provided specialist advice and support to project teams

Project Management Review 2001 Review undertake aimed at enhancing Project management and coordination capability and culture within Victoria Police. Recommendations: Align all project decision making with one corporate entity - Corporate Management Group A governance structure to facilitate effective decision making Development of a Project Management website

Project Management Review 2001

Project Management Website Developed in consultation with project managers throughout the Victoria Police Web site became operational in July 2002 Interactive web portal Currently 107 projects are registered

Project Management Portal

Local Priority Policing (LPP) Background Significant change management initiative Project consisted of three specific components Statewide management model Service delivery model Community consultation model

Local Priority Policing (LPP)

Force Issues Project 886 different issues raised by members of Victoria Police A series of projects were developed Project management methodology adopted Monitoring and reporting of the projects undertaken by the Project Management and Coordination Unit

Force Issues Project To date: 77 Projects have been undertaking Addressing 523 issues 619 recommendations 115 recommendations have been implemented 247 are pending implementation 291 are still to be considered

Future Directions New innovative methods aimed at encouraging all members to participate in change Process of continual improvement of our project management processes and practices Development of specific project management training

Future Directions S - Stated M - Measurable A - Agreed R - Realistic T - Timely

Questions Thank You