Mid-America Regulatory Conference June 9, 2003 Kenneth Moran FCC-OET Director Defense and Security TSP WPS GETS

Mid-America Regulatory Conference - June 9, Three Federal Emergency Telecom Programs -Telecommunications Service Priority (TSP) -Government Emergency Telecommunications Service (GETS) -Wireless Priority Service (WPS) Executive Orders – Office of the President Orders & Rules – Federal Communications Commission (FCC) Administrator – National Communications System (NCS)

Mid-America Regulatory Conference - June 9, Any entity engaged in activities essential for the security and safety of American citizens that relies on telecommunications services. Federal, state, and local government and private industry Non-federal participants must have a federal sponsor Who Qualifies

TSP  Objective: to ensure priority restoration of communications lines most critical to the security and safety of American citizens  Protection during disasters: floods, forest fires, hurricanes, tornadoes, earthquakes, and terrorist attacks  Provides guaranteed priority restoration of telecom services when service providers’ resources are overextended

Mid-America Regulatory Conference - June 9,  User identifies most essential lines  User contacts administrator (NCS) and requests TSP-designations  User requests TSP service from carrier  Carrier updates its TSP database  When outage occurs, TSP lines are first to be restored How TSP Works

Mid-America Regulatory Conference - June 9,  No NCS charge for TSP designations  Carriers charge for TSP  TSP charges vary by carrier and location  Cost structure  Per line  One time charge  Monthly charge TSP Costs

GETS  Objective: to ensure emergency calls are completed when network is congested  Network congestion common during disasters  Substantially improves completion rates of emergency calls

How GETS Works  User identifies key personnel  User requests GETS cards from NCS  User distributes cards to key emergency personnel  Cards contain special dialing instructions and PINs

Mid-America Regulatory Conference - June 9, BOB RILEY GOVERNOR 1 TOUCH-TONE PHONES U.S. GOVERNMENT PROPERTY. If found, return to OMNCS (N2), 701 South Courthouse Road, Arlington, VA WARNING: For official use only by authorized personnel. CANNOT COMPLETE FTS OR DISN USERS NEED ASSISTANCE? Try a different long-distance carrier by dialing: For AT&T: For MCIW: For Sprint: Use normal procedures to get a FTS or DISN dial tone, then dial Dial GETS (4387) to get help or report trouble at any time. You can also obtain user assistance through GETS. When prompted for your destination number dial GETS. } For AT&T: For MCI WorldCom: For Sprint: TO MAKE GETS CALLS Dial NCS-GETS ( ) After the tone enter your PIN. When prompted, dial your destination number (Area Code + Telephone Number). GETS authority is vested in the individual, not the phone number, through use of a calling card GETS priority is invoked “call-by-call”

Mid-America Regulatory Conference - June 9, GETS Costs  No Initiation fee  No charge for GETS cards  15c per minute usage charge GETS

Mid-America Regulatory Conference - June 9, WPS  Objective: to ensure emergency wireless calls are completed when networks are congested  Wireless equivalent of GETS  Allows emergency calls to queue, awaiting available radio channel

How WPS Works  User subscribes to commercial wireless service  User requests WPS approval from NCS  Wireless service provider activates WPS feature for individual cell phone  Special per-call dialing instructions

Mid-America Regulatory Conference - June 9, Mobile Switch Wireline Networks Government Emergency Telecommunications Service GETS Q Mobile Switch Q *272 Destin ation# Dial * destination number + send ALL YOU DO: When you need to make an NS/EP call and you encounter congestion, retry your number prefixed with *272. (Including 710- NCS-GETS) The Rest is Automatic: Your call will queue for the next available traffic channel WPS

WPS Costs  No NCS charges  Wireless carrier charges  $10 initiation fee per cell phone  $4.50 per month per cell phone  $0.75 per minute usage charge

Mid-America Regulatory Conference - June 9,  TSP (Sponsorship)  FCC TSP Program Director   TSP (Applications)  NCS TSP Program Manager   GETS  NCS GETS Program Director   WPS  NCS WPS Program Director  Contacts