Management and Organizational Behaviour นำเสนอโดย อริสรา เสริม แก้ว คณะ บริหารธุรกิจ

Part 1  Introduction  The nature of organizational behaviors  Approaches to organization and management

Part 2  The nature of organizations  Organizational goals strategy and responsibilities

Part 3  The nature of management  Managerial behaviour and effectiveness  The nature of leadership

Part 4  Individual differences  The nature of learning  The process of perception  Work motivation and rewards

Part 5  The nature of work groups and teams  Working in groups and teams

Part 6  Organization structure and design  Patterns of structure and work organization  Technology and organizations

Part 7  Job satisfaction and work performance  Human resource management  Resourcing the organization

Part 8  Organizational control and power  Organizational development  Management development and organizational effectiveness

Meaning & nature of job satisfaction An attitude or internal state that is associated with the working environment & working experiences In recent years it has been closely associated with improved job design & work organisation & the quality of working life

Job satisfaction dimensions Individual factors Social factors Cultural factors Organisational factors Environmental factors

Variables influencing job satisfaction & work performance Individual factors – personality, education, age, orientation to work, etc Organisational factors – nature & size, personnel policies, employee relations, etc Environmental factors – economic, social, technical, governmental

Variables influencing job satisfaction & work performance Cultural factors – underlying beliefs, attitudes, values, etc. Social factors – relationships with co-workers, interaction, information organisation, etc.

Job satisfaction and work performance Particular influences including Information communication technology Stress at work Work organization and individual job design Comprehensive model of job enrichment Work/life balance Quality circles Happy/productive worker

Improving job satisfaction 1.Careful selection 2.Setting appropriate objectives 3.Planning the development of employees 4.Keeping employees informed 5.Recognizing achievements

Does job satisfaction matter? Ethical view Economic view Behavioral view