1 Copyright © 2002 ACNielsen a VNU company 3CX – The VOIP PBX for small to medium businesses Nick Galea, 3CX CEO

2 Copyright © 2005 ACNielsen a VNU company Agenda 3CX intro IP PBX market intro IP PBX benefits How an IP PBX works 3CX Phone System Become a 3CX partner!

3 Copyright © 2005 ACNielsen a VNU company Company overview Founded 2005 Microsoft Gold Partner Partnerships with leading VOIP vendors Award winning software 1000 downloads per day

4 Copyright © 2005 ACNielsen a VNU company Global presence Offices in UK, Miami, Hong Kong & Cyprus Web site in 26 languages (also

5 Copyright © 2005 ACNielsen a VNU company IP PBX Estimated Market Increase

6 Copyright © 2005 ACNielsen a VNU company More IP PBX market facts “Replacement of old style PBXs is well underway” (Forrester) “23% of large companies in the US have deployed IP PBXs” (Forrester) “90% expect to complete by 2012” (Forrester)

7 Copyright © 2002 ACNielsen a VNU company IP PBX System Overview & Benefits

8 Copyright © 2005 ACNielsen a VNU company How It Works – IP PBX & SIP phones SIP phones IP PBX server – talks SIP

9 Copyright © 2005 ACNielsen a VNU company How it works – PSTN lines VOIP Gateway PSTN lines through: VOIP Service Provider

10 Copyright © 2005 ACNielsen a VNU company Benefits for the business owner Lowers call costs! – Use Voip for international calls Calls between branch offices are FREE Lower up front cost of PBX Less expensive to buy & run Eliminate vendor lock in Cheaper to expand & add features Increased productivity of employees Offer employees mobility Retain staff and leverage staff in different locations

11 Copyright © 2005 ACNielsen a VNU company IP PBX Benefits for the user Mobility – Use extension from anywhere Increase productivity Integration with Outlook, CRM – agents can make up to 30 more calls per week Manage phone from Windows Easy to setup call forwarding, conferencing etc. Presence eliminates phone tag Saves several hours per week

12 Copyright © 2005 ACNielsen a VNU company IP PBX benefits for IT staff Adding and moving extensions easier Less time explaining how to use a phone Easy, web based administration Easier to manage Software, not a proprietary black box

13 Copyright © 2005 ACNielsen a VNU company IT Staff benefits quantified Each add, move takes 2 hours LESS -4.7 hours LESS support Per week / IT employee -4.7 hours LESS administration Per week from “Productivity and the IPC Business Case” Sage Research Inc.

14 Copyright © 2002 ACNielsen a VNU company Why choose 3CX Phone System?

15 Copyright © 2005 ACNielsen a VNU company 3CX Phone System overview Open - Based on the SIP Standard Works with all major SIP phones, gateways and providers Targeted at Small to Medium Businesses Low cost Including voice mail and auto attendant & call queues

16 Copyright © 2005 ACNielsen a VNU company USP 1 – Runs on Microsoft Windows Runs on Windows XP, 2000, 2003 Server Vista & 2008 server No need to run Linux 3CX Phone System certified on Windows Server

17 Copyright © 2005 ACNielsen a VNU company USP 2 - Easy administration Easy to install & Manage:

18 Copyright © 2005 ACNielsen a VNU company USP 3 - Windows VOIP client Increase mobility and productivity: Easily transfer calls Indicate presence Works with Inbuilt phone Hardware SIP phone

19 Copyright © 2005 ACNielsen a VNU company USP 4 – Integrates with Outlook Launch calls from Microsoft Outlook Salesforce.com No need to redial number Automatic logging Can work with other CRM

20 Copyright © 2005 ACNielsen a VNU company USP 5 – Completely Software based Get faster access to new features Easier to scale and manage Integrate with your business applications Run on Existing Windows machine or virtualize with Windows Hypervisor Backup your PBX to a DVD!

21 Copyright © 2005 ACNielsen a VNU company USP 6 - User Portal

22 Copyright © 2005 ACNielsen a VNU company Other features 3CX Tunnel – tunnel all SIP traffic over a single TCP port Receive faxes as PDF files – eliminate need for fax server Phone provisioning for leading phones Automatic configuration of providers and gateways

23 Copyright © 2005 ACNielsen a VNU company Example architecture Office Cyprus PSTN Patton SN4638 (4BRI) Office London Remote workers Internet

24 Copyright © 2005 ACNielsen a VNU company Compatible hardware SIP phones – Hardware or Software 3CX, Aastra, SNOM, Linksys VOIP Gateways for PSTN lines Patton, Vegastream, Audiocodes Sip trunking / VOIP provider Nexvortex, Inphonex, Broadvox

25 Copyright © 2005 ACNielsen a VNU company 3CX Phone System – Versions Free edition Up to 8 simultaneous calls Designed to win market share Small Business edition Up to 8 simultaneous calls - $495 - €375 MWI, Presence information, 4 channels of G729, Fax, Call Park and more Pro edition Up to 16 simultaneous calls - $995 - €795 All of Small Business features incl 8 channels of G729 Enterprise Edition Up to 32 simultaneous calls - $ €1150 All of Small Business features incl 16 channels of G729

26 Copyright © 2005 ACNielsen a VNU company Main Competitive Advantages - Our clients put it better than us … “3CX allows medium-sized businesses to work on a corporate scale. Fantastic!” - David Buckley, Network Manager, NANT Ltd. UK “We don’t understand VOIP, but we understand 3CX” - NO TOMATO advertising agency team, The Netherlands “The 3CX Phone System is a great Windows-based PBX solution for our company. It is a cost-effective solution which is easy to install and maintain” - Mike Faster, President, Coyote Creek Consulting, USA “3CX scales well, and is definitely much cheaper to scale up than comparable hardware PBX” - Ryan Crompton, Systems Administrator, ZYTO Corp., USA

27 Copyright © 2002 ACNielsen a VNU company 3CX Partner program

28 Copyright © 2005 ACNielsen a VNU company Why partner with 3CX? 100% channel company! Access to leads via our web based portal Free partner support ( & chat) Via web based support system Free NFR key for Small Business Edition Listing on our website

29 Copyright © 2005 ACNielsen a VNU company Partnership requirements Have system already installed and configured Be familiar with the product Become first line support to customers (including installation, configuration) Mention the 3CX Phone System on your website and identify yourself as a 3CX reseller

30 Copyright © 2005 ACNielsen a VNU company Thank you Thank you! Sign up as 3CX partner at