Developing leadership: our experience and needed improvements Professional Civil Servant – Responsible Decision Making– Prosperity in the Country Lithuanian Institute of Public Administration (LIVADIS)

Lithuanian Institute of Public Administration Zemaites str. 21, LT Vilnius, Tel. (+370 5) , Fax (+370 5) , 2 Target group – civil servants of highest grades (18-20) Chancellor of the Ministry, Seimas, Office of the Prezident, Government Vice-ministers Directors of Departments of the Ministry Heads of Subdivisions under the Ministry Heads of Subdivisions under the Government Heads of Governmental bodies Heads of Subdivisions under the Seimas Government Representative in Districts Advisers to the Minister Chief Advisers of the Ministry

Lithuanian Institute of Public Administration Zemaites str. 21, LT Vilnius, Tel. (+370 5) , Fax (+370 5) , Training Program for Leaders of Organizations - OLYMP 3 FROM FORMAL MANAGER TO EFFECTIVE LEADERSHIP Expected result:

Lithuanian Institute of Public Administration Zemaites str. 21, LT Vilnius, Tel. (+370 5) , Fax (+370 5) , Why leadership skills are important? Only leaders: – can inspire commitment of their followers for quality and for the benefit of public interest, not just their compliance – are able to work together with followers for finding solutions – are able to lead organisations during changes – can influence change of organisational culture

Lithuanian Institute of Public Administration Zemaites str. 21, LT Vilnius, Tel. (+370 5) , Fax (+370 5) , Leadership development concept Our assumption is that all 4 groups of competence are important: 5 1. Self Management 2. Dealing with Staff of a team 3. Managing entire Organization 4. Managing External relations

Lithuanian Institute of Public Administration Zemaites str. 21, LT Vilnius, Tel. (+370 5) , Fax (+370 5) , OLYMP training modules 6 Groups of competence Моdules 1. Leadership 2. Personal development 3. Feedback and evaluation interview 4. Management of changes and decision making 5. Strategy and organizational culture 6. Impact of EU integration on public administration institutions; EU structural funds 7. Strategic management of ICT 8. Cooperation with politicians and communication with media 9. Effective dialog with society 10. Gender equality, equal opportunities 11. National security Personality of a leader Dealing with staff Managing an organization External relations

Lithuanian Institute of Public Administration Zemaites str. 21, LT Vilnius, Tel. (+370 5) , Fax (+370 5) , OLYMP training forms and trainers Assignments for job-place Guest speakers Involvement of participants during training: – Interactive presentations – Discussions in groups – Case analysis – Теsts – Group assignments – Individual assignments Trainers: experience at highest levels of Public service, international experience, teaching/coaching skills 7

Lithuanian Institute of Public Administration Zemaites str. 21, LT Vilnius, Tel. (+370 5) , Fax (+370 5) , Comments of the course participants “I’ve got theoretical approval for my intuitive decisions how to behave, how to make influence so that results of common job are most effective. “ “I had an opportunity to evaluate myself and to make conclusions how to communicate with subordinates and my bosses.” “The program has given me more confidence in myself, broadened my views. A lot of discussed things can be implemented in future – now I have broader opportunities for maneuvering.” “The program has supplemented my knowledge, enabled to re-think stereotypes in my mind.” 8

Lithuanian Institute of Public Administration Zemaites str. 21, LT Vilnius, Tel. (+370 5) , Fax (+370 5) , BUT needed improvements

Lithuanian Institute of Public Administration Zemaites str. 21, LT Vilnius, Tel. (+370 5) , Fax (+370 5) , Needed improvement-1 10

Lithuanian Institute of Public Administration Zemaites str. 21, LT Vilnius, Tel. (+370 5) , Fax (+370 5) , Needed improvement-2 To individualize training (Germany, Estonia, Sweden) Evaluation of personality and training needs before the training enables to define: 11 common topics for each training group according to overlapping training needs Topics for individual couching according to individual training needs

Lithuanian Institute of Public Administration Zemaites str. 21, LT Vilnius, Tel. (+370 5) , Fax (+370 5) , Needed improvement-3 12 Identify the expectations from the political leadership and communicate those during the training (Sweden) 3-7 mandatory topics 3-7 optional topics (Slovenia) To distinguish mandatory and optional parts of curricula

Lithuanian Institute of Public Administration Zemaites str. 21, LT Vilnius, Tel. (+370 5) , Fax (+370 5) , Needed improvement-4 To use the fast track approach and residential training (USA, UK, Lithuania – AMES, EKT) to train persons in 1-2 years for 1 person: 2 months where 6-12 days are spent in intensive residential training 13

Lithuanian Institute of Public Administration Zemaites str. 21, LT Vilnius, Tel. (+370 5) , Fax (+370 5) , Needed improvement-5 To provide a different training content profile for managers and advisers (UK, Central and Eastern Europe countries) – since 2002 m. a standardized by NISPAcee training program for policy advisors 14

Lithuanian Institute of Public Administration Zemaites str. 21, LT Vilnius, Tel. (+370 5) , Fax (+370 5) , Needed improvement-6 To start evaluation of an added value of training to the outcomes of organisational performance and quality of delivered services – In other EU states the reaction level evaluation is dominating. – We propose to find correlations between number of managers of X organisation, who took part in the training, their individual progress and the outcomes of organizational performance and quality of delivered services. o The outcomes of organisational performance are already checked in organisations that are under the ministries. o In PMI program actions for : in the I-st quarter of 2015 the Ministry of Interior will define quality evaluation criteria for organizations that deliver services and will start annual evaluation and its publication. 15

Lithuanian Institute of Public Administration Zemaites str. 21, LT Vilnius, Tel. (+370 5) , Fax (+370 5) , Needed improvement-7 To relate training content with competences that are required during selection, performance evaluation and are used for promotion, carrier planning (USA, EC ir 9 states: CY, IE, RO, HU, SI, EE, NL, UK, SE) – Because: Not all competencies can be developed. Training impact will be minimized if things that where encouraged by the training will have no link with things that are required from a manager. – Therefore it is essential that entire HRM for Top level civil servants is based on competencies. 16

Lithuanian Institute of Public Administration Zemaites str. 21, LT Vilnius, Tel. (+370 5) , Fax (+370 5) , Vision Training of Top level civil servants is:  Individualized and profiled  Having mandatory and optional parts  Based on competencies  Proving its added value  Stepped-up and residential  Continually updated 17

Lithuanian Institute of Public Administration Zemaites str. 21, LT Vilnius, Tel. (+370 5) , Fax (+370 5) , P.F.Drucker, 2001 Leadership has little to do with „leadership features“ and even less with „charisma". It is simple, everyday, not romantic and boring. Its essence is effectiveness of performance. Leadership is not a good or desirable thing by itself. It is a mean. Therefore the essential question is for what purpose it will be used. 18

Lithuanian Institute of Public Administration Zemaites str. 21, LT Vilnius, Tel. (+370 5) , Fax (+370 5) , Thank you Your questions... 19