ORGANIZATION DEVELOPMENT ABING . ALMACEN . AŇORA

The practice of changing people and organizations for positive growth ORGANIZATION DEVELOPMENT

Widely recognized as the founding father of OD. One of the modern pioneers of social, organizational, and applied psychology. Widely recognized as the founding father of OD. Kurt Lewin (1898 – 1947) ORGANIZATION DEVELOPMENT

planned interventions in the organization's processes, using Organization Development (OD) is "an effort, planned, organization-wide, and managed from the top, to increase organization effectiveness and health through planned interventions in the organization's processes, using behavioral-science knowledge." -Beckhard To improve the organization's capacity to handle its internal and external functioning and relationships. Includes: improved interpersonal and group processes more effective communication enhanced ability to cope with organizational problems of all kinds more effective decision processes more appropriate leadership style improved skill in dealing with destructive conflict higher levels of trust and cooperation among members ORGANIZATION DEVELOPMENT

OD Strategies ORGANIZATION DEVELOPMENT Action Research - An assessment and problem solving process aimed at improved effectiveness for the entire organization or specific work units. Conflict Management - Bringing conflicts to the surface to discover their roots, developing a common ground from which to resolve or better manage conflict. Executive Development - One-on-one or group developmental consultation with CEO's or VP's to improve their effectiveness. Goal Setting - Defining and applying concrete goals as a road map to help an organization get where it wants to go. ORGANIZATION DEVELOPMENT

OD Strategies ORGANIZATION DEVELOPMENT Group Facilitation - Helping people learn to interact more effectively at meetings and to apply group guidelines that foster open communication, participation and accomplishment. Strategic Planning - A dynamic process which defines the organization's mission and vision, sets goals and develops action steps to help an organization focus its present and future resources toward fulfilling its vision. Teambuilding - Improving how well organization members help one another in activities where they must interact. ORGANIZATION DEVELOPMENT

WHAT IS ACTION RESEARCH? ORGANIZATION DEVELOPMENT

STEPS IN ACTION RESEARCH Entry finding needs for change within an organization Start-up and Contracting identify critical success factors; clarify roles for the consultant(s) and employees; deal with resistance within the organization Assessment and Diagnosis collect data in order to find the opportunities and problems in the organization ORGANIZATION DEVELOPMENT

STEPS IN ACTION RESEARCH Feedback two-way process serves to tell those what one found out, based on an analysis of the data Action Planning distill recommendations from the assessment and feedback; consider alternative actions Intervention carry out the change process ORGANIZATION DEVELOPMENT

STEPS IN ACTION RESEARCH Evaluation evaluation procedure to verify this success, identify needs for new or continuing OD activities, and improve the OD process Adoption implementing processes to insure that OD remains an ongoing activity within the organization Separation recognize when it is more productive for the client and consultant to undertake other activities ORGANIZATION DEVELOPMENT

WHY DO OD? Human resources Changing nature of the workplace employees in the company; large fraction of the costs of doing business Changing nature of the workplace workers today want feedback on their performance, they want a sense of accomplishment; they need to be more efficient ORGANIZATION DEVELOPMENT

WHY DO OD? Global market Accelerated rate of change the competition is so stiff; our environments are changing, so our organizations must also change to survive and prosper Accelerated rate of change thinking has changed radically about organizational structures to emphasize faster customer response, lower costs and continuous learning ORGANIZATION DEVELOPMENT

To be successful, OD must have the involvement of all employers. WHO DO OD? CHANGE AGENTS Internal Consultants employees of the organization External Consultants people from outside the organization   To be successful, OD must have the involvement of all employers. ORGANIZATION DEVELOPMENT

WHEN IS AN ORGANIZATION READY FOR OD? ORGANIZATION DEVELOPMENT

FORMULA FOR CHANGE Dissatisfaction X Resistance to Change Vision X First Steps ORGANIZATION DEVELOPMENT

To thrive in tomorrow's business environment —characterized by a dynamic work force, rapid changes in technology, changing nature of the workplace and the increasing instability of the global environment—organizational development must be an ongoing effort. Encouraging continual examination and readiness for change must be part of the organization's culture. ORGANIZATION DEVELOPMENT

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