National Recycling & Zero Waste Conference 2009 Goodwill Industries of Greater New York & Northern New Jersey Mauricio Hernandez

History of Goodwill Started in 1902 by Rev. Edgar J. Helms in Boston, Massachusetts Started in 1902 by Rev. Edgar J. Helms in Boston, Massachusetts Collected used clothing and goods in affluent areas Collected used clothing and goods in affluent areas Trained and hired those in need to mend and fix the used goods that were then re-sold Trained and hired those in need to mend and fix the used goods that were then re-sold “A Hand Up, Not A Hand Out” “A Hand Up, Not A Hand Out”

History of Goodwill Industries of Greater NY and Northern NJ Goodwill Industries of Greater NY was founded in Brooklyn, NY in 1915 Goodwill Industries of Greater NY was founded in Brooklyn, NY in 1915 Each Goodwill is territorial Each Goodwill is territorial –Our territory consists of New York City, Long Island, Northern New Jersey, and upstate New York Headquartered in Astoria, Queens, NY Headquartered in Astoria, Queens, NY

Mission Statement Goodwill Industries, through the power of work, will enhance the quality and dignity of life for individuals, families and communities. We will strive to overcome barriers to opportunity for people in need and facilitate empowerment, self-help and service. Goodwill Industries, through the power of work, will enhance the quality and dignity of life for individuals, families and communities. We will strive to overcome barriers to opportunity for people in need and facilitate empowerment, self-help and service.

Vision Statement We at Goodwill Industries will be satisfied only when every person in the communities we serve has the opportunity to achieve full potential as an individual and to participate and contribute in all aspects of a productive life. We at Goodwill Industries will be satisfied only when every person in the communities we serve has the opportunity to achieve full potential as an individual and to participate and contribute in all aspects of a productive life.

Goodwill Industries International 166 Goodwill organizations in North America and 14 Goodwill organizations internationally 166 Goodwill organizations in North America and 14 Goodwill organizations internationally In 2008: In 2008: –1,525,451 people were served through employment & training programs –172,317 people were placed in employment –$3.28 billion in total revenue was generated –2,324 retail store locations

Goodwill Industries International

Goodwill Industries of Greater NY and Northern NJ In 2008: In 2008: –136,800 people were served through our 85+ employment and training programs –12,500 people were placed in competitive employment –7,000 youth in recreational and educational programs We currently operate 37 retail stores throughout our territory of New York and Northern New Jersey We currently operate 37 retail stores throughout our territory of New York and Northern New Jersey

Goodwill Industries of Greater NY and Northern NJ

Mission Programs Vocational Services Vocational Services –Supported Employment –Community Support Services –Creative Recovery Program Youth Services Youth Services –Afterschool Program –Summer Day Camp –Beacon Schools Employment Services Employment Services –Back to Work Program –Work Force 1 Career Center –GoodTemps Education & Training Programs Education & Training Programs –Family Learning Center –Immigrant Services –Begin Employment, Gain Independence Now (BEGIN) Contracts Services Contracts Services –Messenger and Janitorial Services –Client training and employment Retail / Operations Retail / Operations –Retail Operations / Training

Entrepreneurial Activities Retail Model Retail Model –Collect – Process – Sale of goods –Centralized / De-Centralized GoodTemps Model GoodTemps Model –Temporary employment agency Contracts Model Contracts Model –Industrial Services Goodwill Industries of Greater NY and Northern NJ currently employs approximately 2,300 people Goodwill Industries of Greater NY and Northern NJ currently employs approximately 2,300 people

Environmental Impact We have been promoting reusing and recycling since 1902 We have been promoting reusing and recycling since million donors (including repeat donors) 64.4 million donors (including repeat donors) Approximately 2.5 billion pounds of donations were diverted from landfills Approximately 2.5 billion pounds of donations were diverted from landfills E-waste Computer recycling E-waste Computer recycling –Partner with Dell to offer the “Re-Connect Program” Plastic Bag Recycling Plastic Bag Recycling