 Serves as the heart of the hotel  Connection of guests to other department  First and last station of the guest inside the hotel  Gives information to the clients  It serves as the registration area of every guests.

 Reservation  Housekeeping  Food & beverage  General Ledger  Point of sale

 (registration) (room service) (f & b request) (billing) Reservation Front Office House Keeping Food & Beverage General Ledger P.O.S

Front office staff Transferring of data to record the bills Transferring of data to record the totral sales Receiving of data via phone calls and LAN Transferring and requesting of foods and beverages General Ledger Unit P.O.S Housekeeping Management F & B Online

RESERVATIO N WALK-IN Front Desk Area Food & Beverage Housekeepin g ROOM General Ledger (guest) (billing) (Received report) (Accommodatio n) (Request)(Serve)