Non-verbal communication

Contents: Types of communication. Non-verbal communication. Gestures, their history and meaning in different countries. Gestures expressing emotions. Facial expressions. Conclusion.

Different Types Of Communication:

Verbal Listening to a person to understand the meaning of a message Non-Verbal Observing a person and inferring meaning Written A message is read Communication

WHAT IS NON-VERBAL COMMUNICATION? Non-verbal communication ( NVC) Refers to the messages we give and receive through body language and facial expressions

What makes an impression?

Gestures

THUMBS UP SIGN Interpretation : approval

THUMBS DOWN SIGN Interpretation : sign of disapproval or vote against

History of “Thumbs up” Gladiator should be killed Gladiator should be spared

"Ok" sign Interpretation: good/ alright/ approval

" Ok" in different countries : Japan – the general meaning is money. But for young generation it is “ ok”. Australia – usually means “ zero” rather than “ok”. Latin America and France – considered as an insulting sign and has negative connotations attached to it. Finland – military conscripts used the sign to show that they have zero days left in the military service.

V - sign Interpretation: victory

Winston Churchill

V- sign in different countries: Germany, Italy, Spain– victory. Greece, Canada, the United Kingdom, the USA – peace. Japan and China - « I’m in progress of having my photo taken, so I must make this V-sign for some reason» New Zealand – people do it to each other mostly if they know them and it is a common gesture between friends. V- sign in different countries:

Gestures which express emotions and facial expressions

Open palm Interpretation: openness/ sincerity

Standing with hands on hips Interpretation : aggression/ readiness

Arms crossed on chest Interpretation : defensiveness / closed

Arms touching chin and looking down Interpretation : boredom / indifference

Touching hair or biting nails Interpretation: nervousness / excitement / being anxious

Touching the bridge of a nose or a chin with eyes closed Interpretation reflection / deep thought

The main facial expression: smile! You are never fully dressed without a smile

Conclusion: Non-verbal communication creates stronger relational bond than verbal. It helps to give non-verbal feedback while verbal communication is going on. It acts a helpful aid with verbal communication when listener is not aware of oral language. You can give information which you don’t want others to hear or to listen to.

Thank you for your attention!