NCR 5992: Electronic Payment Terminal with Signature Capture Brian Barry Product Manager.

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Presentation transcript:

NCR 5992: Electronic Payment Terminal with Signature Capture Brian Barry Product Manager

NCR Confidential NCR 5992 Signature Capture, Interactive Display, & Electronic Payment

NCR Confidential Consumer Payment with Credit and Debit...  Credit & Debit Card usage continues to grow in popularity.  Retailers are looking for ways to satisfy customer payment needs while reducing the expense associated with credit & debit cards. Payment Trends...

NCR Confidential Quicker Response to Requests Eliminates Chargebacks From Lost or Illegible Receipts Processing Cost Savings Electronic Storage & Retrieval of Receipt/Signature

NCR Confidential How Credit with Signature Capture works when the Retailer stores the Receipt PROCESSOR POS TERMINAL ISP RETAILER CREDIT CENTER ELECTRONIC RECEIPT STORAGE 5992 SIGNATURE EDC & SIGNATURE EDC EDC & SIGNATURE

NCR Confidential PROCESSOR POS TERMINAL ISP ELECTRONIC RECEIPT STORAGE 5992 SIGNATURE EDC & SIGNATURE EDC & SIGNATURE EDC & SIGNATURE How Credit with Signature Capture works when the Processor stores the Receipt

NCR Confidential  Paper Savings – Differential Between Forms or Two-part Receipt Paper Vs. One-Part Paper  Labor Savings – Paper Handling, Storing, and Retrieval  Reduced Storage Space  Eliminate Shipping Costs  Eliminate Chargebacks – No lost or missing signatures Electronic Payment Platforms Signature Capture “Hard” Savings

NCR Confidential Electronic Receipt Storage Enhances Security  Eliminates Carbons and Multiple Receipt Copies – Store Copy is Electronic – Secure Transport From Checkout to Central Storage Facility – Prevents Unauthorized Access to Receipts and Account Numbers  The Captured Signature may be Optionally Bound to the Transaction Data for Greater Security

NCR Confidential Is an electronic signature legal? Digitized signatures are considered by law to be “duplicates”, as is a photocopy or carbon copy. A Digitized signature is binding on the party signing if: – signature is used in the normal course of business – computer accurately stores and prevents tampering – duplicate fully reflects the original the party signed

NCR Confidential 5992 Electronic Payment and Interactive Display Terminal – Uses – Paperless Credit Operations – Debit Terminal Customer Service Vision” – Creating a “ Customer Service Vision” + Advertising + Multiple Payments + Consumer Research

NCR Confidential DIRECT DEBIT ELECTRONIC BENEFITS TRANSFER CREDIT RECEIPT MARKET SURVEY ITEMIZED CUSTOMER DISPLAY ADVERTISING Many Faces of the 5992

NCR Confidential The Faces of 5992 Customers swipe their ATM card through the MSR Enter their PIN Number using the Stylus POS or PC application interfaces with the network PIN Number is encrypted with the transaction DEBIT & ELECTRONIC BENEFITS TRANSFER The 5992 allows you to implement debit payment services along with other payment and customer interface service in a single device

NCR Confidential The 5992 Customer signs an image of the credit slip on the screen The signature is captured and digitized The signature is printed on the customer’s receipt CREDIT PAYMENT SERVICES  Eliminates cost of credit slips  Eliminates slip storage  Reduces the labor associated with retrieval  Eliminates chargebacks  Intuitive for Customer to operate

NCR Confidential While at the Point-of- Service, a customer can make a note of their shopping experience without delaying throughput The 5992 CONSUMER RESEARCH Brings a higher and more accurate response rate to market research

NCR Confidential The 5992 The backlit LCD display makes an ideal itemized customer display Italics, underline, and reverse video highlighting are available Screen scrolls new items CUSTOMER DISPLAY  Customers can easily review the transaction  Eliminates the need for a traditional customer display

NCR Confidential The 5992 The 5992 backlit display and high pixel resolution enable you to display multiple pictures in a sequential order Control boxes for customer selection ADVERTISING AND PROMOTION Timely messages stimulate impulse purchases at the point-of-service Retailers can advertise merchandise and services

NCR Confidential The 5992 is certified for use on the following NCR terminals

NCR Confidential – Features – Transparent Digitizer Over Backlit LCD Display – Signature Compression – MSR, Encryption/PIN Entry – Customer Programmability 5992 Electronic Payment and Interactive Display Terminal

NCR Confidential 5992 Features Keyboard Screen for Alpha numeric Entry Credit Applications / Hotel Check-In Split Screen for Combined Functions Combine Customer Display with Advertising or Surveys Advertising and Surveys This area of the screen can be used as the Customer Display or Survey Screen

NCR Confidential Selected Signature Capture Customers

NCR Confidential The NCR 5992 is... A Multipurpose Terminal