2 2  Reactive services  Proactive Services  Architecture Design Review  Operational Readiness Review  Performance and Stability Review  Field Services Enablement  Key Learnings Field PM Customer Advisory Team Customer Response Engineering CX Field Engagement Teams Field and Partner Resources CSS, Premier Field Engineering, Partners CSS, Premier Field Engineering, Partners MCS, PFE, Partners, Virtual TS MCS, PFE, Partners, Virtual TS TS & SSP Partners, Virtual TS TS & SSP Partners, Virtual TS  Opportunity development  Sales Assistance  Readiness and Training  POC, Pilot  Virtual TS team  ADS  District Planning  Product Escalations  QFE & DCR  Service Packs  Beta Support  Serviceability Institutionalized services delivered by specialized product team to support field and partner resources in the sale, delivery and on-going support of BizTalk projects

7

Effective testing reduces your project risk

OptimizeOperateDesign & Deliver POC Performance Assessment Pre-Live Performance Assessment Post-Live Performance Assessment

Platform Tuning BizTalk Server performance assessment MethodologyTools BizTalk 2009 Performance Lab

Platform Tuning BizTalk Server performance assessment MethodologyTools BizTalk 2009 Performance Lab

27

28 LogicalPortsOrchestration * 25 8 \ Ok 100 None 18 None 200 None 4 None 132 None Request Message Response Message

29 Vs. Logical Port Orchestration Inline Sends Orchestration

Test Concurrent Test Client Users Messages Per Second Avg Response (s) % < 3 seconds Messages Per Day Test Length Test Case 1 Baseline R2 – 32 Bit Orch ~1,309, minutes bit Orch ~987, minutes Test Case 1 Optimized R2 64 bit Orch ~1,672, minutes 2009* 64 Bit Orch ~1,746, minutes

Test Concurrent Test Client Users Messages Per Second Avg Response (sec) % < 3 seconds Messages Per Day Test Length Logical Ports initial increasing by 100 every 4 minutes ~1,869, minutes Inline Sends initial increasing by 100 every 4 minutes ~4,262, minutes Test Concurrent Test Client Users Messages Per Second Avg Response (sec) % < 3 seconds Messages Per Day Test Length Logical Ports ~1,746, minutes Inline Sends ~6,824, minutes

Test Concurrent Test Client Users Messages Per Second Avg Response (s) % < 3 seconds Messages Per 8-hour Day Test Length Logical Ports on Optimized Platform ~1,746, minutes 2009 Hyper-V ~1,520, minutes Inline Sends on Optimized Platform ~6,824, minutes 2009 Hyper-V ~6,438, minutes Hyper-V provides ~87% throughput* Hyper V ~15% worse latency* *Note: Calculated from Logical Ports Test

Microsoft BizTalk Server Performance Optimization Guide Microsoft BizTalk Server Operations Guide BizTalk Server 2006 R2 Hyper-V Guide BizTalk Server Database Optimization Developing Integration Solutions using BizTalk Server 2006 and Team Foundation Server 0ee f2a ee88f3&DisplayLang=en 0ee f2a ee88f3&DisplayLang=en Using the Windows Communication Foundation (WCF) Adapters in BizTalk Server 7d f88-be4d-0d314fca9e59&displaylang=en&tm 7d f88-be4d-0d314fca9e59&displaylang=en&tm

© 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.