GAELIC Millennium Show and Tell Workshop, National Library of South Africa, 9 September 2010 Francois Keyser UNISA Library SELF-SERVICE (RFID) AT UNISA LIBRARY

IMPLEMENTATION  Tagging of 1.7mil. items with conversion stations (outsourced)  Ensure students have access cards with university IDs (not using Myfare card and Myfare reader)  Staff stations with tag reader (Millennium item status API)  Book return units with bin (SIP2- Millennium & Bibliotheca)  Self check out units with bin (SIP2- Millennium & Bibliotheca)  Sorting unit with 9 bins (SIP2- Millennium & Bibliotheca)  Logins: created by III per Sip2 unit

IMPLEMENTATION  Statistics per login/stat group from Millennium  Decided on a hybrid system (eg. cannot check out more than 1 item at self check out, sensitizing must be done separately)  Changes to infrastructure:  Book return units required physical changes (built in)  Additional data and power points

IMPLEMENTATION HOW MANY:  Per branch: 1 book return, 1 self check out, 1 staff station, 1 conversion station  Pretoria (Muckleneuk library): Same as for branches except 2 staff stations, 2 conversion stations, 1 sorter WHERE:  Muckleneuk  Sunnyside  Johannesburg  Florida  Polokwane  Cape Town  Durban

Self check out  Validate user: student card with university ID (barcode), PIN  Check out item using tag reader (1 item at a time)  Desensitize item  Print receipt

Self check out

Self check out (step 1)

Self check out (step 2: card reader)

Self check out (step 3: PIN)

Self check out (step 4: place books for check out)

Self check out (step 5: book issued, desensitize, print receipt)

Book return  Return items 1 at a time (unit reads tag)  Print receipt  No audiovisual material (UNISA Library’s choice)

Book return (drop item)

Book return (1 item)

Book return (book returned, print receipt)

Sorter  Check in items  Sort according to status, item location, 092 tag  A bin for items with On Hold status  A bin for in transit items  2 bins sorted per item location  4 bins sorted per item location and 092 tags; different levels of the library  1 bin for any items that do not match the 8 bins

Sorter

Sorter (sorting)

Sorter (sorting application)

Sorter (bin)

Staff station with tag reader

Millennium staff station (RFID pad server options)

Conversion station (tagging of all new items)

Conversion station (tagging application)

Challenges  Only On Holdshelf status is identified by sorter (SIP2)  Items at branch libraries can only be verified as belonging to the specific branch by physically checking item  When an item is returned via the book return, replacement cost is not automatically waived (SIP2)  Patron barcode not printed on return receipt (SIP2)  Items tagged but information is incorrect or tag is empty  Inventory and shelf reading using Bibliowand not effective eg. items attached to same bib record must be in same order on shelf as on Oasis