Guest Manager from NFS Hospitality Corporation 2010

Guest Manager Overview Innovative solution for optimising the guest experience and maximising seat utilisation hotel solutions….web solutions….epos solutions….conference solutions AGM provides reservation management, wait list management, table management and guest tracking – all with tight integration to Aloha POS Capture key guest information to provide personalised service Maximise seating efficiency Intelligently track table status and reduce the time tables are left unseated

Other Features Online booking functionality hotel solutions….web solutions….epos solutions….conference solutions Integration to third party booking portals and Rendezvous Events CRM module for marketing purposes Flexible floor plans and server section assignment Real time updates from Aloha POS Real time updates from Aloha POS

Reservation Sources Phone bookings and drop-ins hotel solutions….web solutions….epos solutions….conference solutions Future bookings for in-house guests Head office reservations Online through third party website Online through own website

Guest Manager solution Phone bookings and drop-ins hotel solutions….web solutions….epos solutions….conference solutions

Guest Manager solution Phone bookings and drop-ins hotel solutions….web solutions….epos solutions….conference solutions

Guest Manager solution Online through own website hotel solutions….web solutions….epos solutions….conference solutions

Guest Manager solution Head Office bookings hotel solutions….web solutions….epos solutions….conference solutions Allows restaurant to concentrate on service rather than the phone Instantly updated information Centralised reservations

Guest Manager Solution hotel solutions….web solutions….epos solutions….conference solutions Allow third party bookers to check availability Build events and packages with function sheets Reserve areas for private functions Event Management through Rendezvous Roaming access for authorised personnel

Guest Manager summary hotel solutions….web solutions….epos solutions….conference solutions Aloha POS Terminals Aloha Guest Manager Terminals Kitchen Video Screen Central Reservations Office

Guest Tracking hotel solutions….web solutions….epos solutions….conference solutions

Guest Manager Features hotel solutions….web solutions….epos solutions….conference solutions Highly reliable and feature-rich PC-based, securing software investment A complete product suite Supported by NFS, an established Hospitality Services company Cost-effective to implement

Main Benefits of Guest Manager Seat Tables Faster Enhance Guest Experience Increase Productivity Enable Operational Analysis

The NFS Business Model hotel solutions….web solutions….epos solutions….conference solutions Best of breed software 24/7 helpdesk A choice of POS hardware Reliable and well established service offering A dedicated team with Project Management and System Integration skills

The NFS – Aloha Partnership A Total Solution Backed By Outstanding Service

NFS Hospitality Clients Our clients in the bar and restaurant industry include: Below Zero, Ed’s Diner, Inc Club, Handpicked Hotels, Chelsea Football Club, Brompton Club, Mahiki, Dover Street Wine Bar, Luigi Malones, Maya, Coffee Bamber, Tamarind Tree and Clwb Ifor Bach.

Aloha Guest Manager Pre-assigned party to table Joined tables Guest Flags on the table (VIP and 1 st time)

Aloha Guest Manager Pre-assigned party to table Joined tables Guest Flags on the table (VIP and 1 st time)

Aloha Guest Manager