NWCSAF Help Desk & MSG Reference System NWC SAF 2015 Users Workshop February 2015 Ana Sánchez Piqué

NWCSAF 2015 Users Workshop February 2015 Overview NWCSAF Help Desk 1. General view Downloading software Mail Box, … 2. Reference System 3. Recent improvements Time Monitoring HRW Trajectories PGE13 BIAS information 4. Graphics & Figures

NWCSAF 2015 Users Workshop February – NWCSAF Help Desk Powerful tool for users support:

NWCSAF 2015 Users Workshop February – NWCSAF Help Desk Powerful tool for users support:

NWCSAF 2015 Users Workshop February – NWCSAF Help Desk Powerful tool for users support: Download the SW packages

NWCSAF 2015 Users Workshop February – NWCSAF Help Desk Powerful tool for users support: Download the SW packages Log of changes

NWCSAF 2015 Users Workshop February – NWCSAF Help Desk Powerful tool for users support: Download the SW packages Log of changes Mail Box

NWCSAF 2015 Users Workshop February – NWCSAF Help Desk Powerful tool for users support: Download the SW packages Log of changes Mail Box SPR/SMR

NWCSAF 2015 Users Workshop February – NWCSAF Help Desk Powerful tool for users support: Download the SW packages Log of changes Mail Box SPR/SMR Documents repository

NWCSAF 2015 Users Workshop February – NWCSAF Help Desk Powerful tool for users support: Download the SW packages Log of changes Mail Box SPR/SMR Documents repository News

NWCSAF 2015 Users Workshop February – NWCSAF Help Desk Powerful tool for users support: Download the SW packages Log of changes Mail Box SPR/SMR Documents repository News General information

NWCSAF 2015 Users Workshop February – NWCSAF/MSG Reference System Platform where SAFNWC/MSG last version is running routinely.

NWCSAF 2015 Users Workshop February – NWCSAF/MSG Reference System Platform where SAFNWC/MSG last version is running routinely.

NWCSAF 2015 Users Workshop February – NWCSAF/MSG Reference System Platform where SAFNWC/MSG last version is running routinely. Intended to assure the operations of MSG SW package.

NWCSAF 2015 Users Workshop February – NWCSAF/MSG Reference System Platform where SAFNWC/MSG last version is running routinely. Intended to assure the operations of MSG SW package. Helpful to new users

NWCSAF 2015 Users Workshop February – Recent improvements Time monitoring HRW Trajectories PGE13 Information

NWCSAF 2015 Users Workshop February – Recent improvements. Time monitoring

NWCSAF 2015 Users Workshop February – Recent improvements. Time monitoring

NWCSAF 2015 Users Workshop February – Recent improvements. Time monitoring

NWCSAF 2015 Users Workshop February – Recent improvements Time monitoring HRW Trajectories PGE13 Information

NWCSAF 2015 Users Workshop February – Recent improvements. HRW Trajectories

NWCSAF 2015 Users Workshop February – Recent improvements. HRW Trajectories

NWCSAF 2015 Users Workshop February – Recent improvements Time monitoring HRW Trajectories PGE13 Information

NWCSAF 2015 Users Workshop February – Recent improvements. PGE13 Information

NWCSAF 2015 Users Workshop February – Recent improvements. PGE13 Information

NWCSAF 2015 Users Workshop February – NWCSAF Help Desk. Number of Users Evolution 118 Users up to 20/02/2015

NWCSAF 2015 Users Workshop February – NWCSAF Help Desk. Interests in different products

NWCSAF 2015 Users Workshop February – NWCSAF Help Desk. Use of Mail Box in CDOP-2 Total mails received from 01/03/2012 until 20/02/2015: 216 for MSG and 20 for PPS

NWCSAF 2015 Users Workshop February – NWCSAF Help Desk. Mail Box Response Time

NWCSAF 2015 Users Workshop February – NWCSAF Help Desk. Operations Operations Report every six months

NWCSAF 2015 Users Workshop February – NWCSAF Help Desk. Operations Operations Report every six months Operations Review once a year

NWCSAF 2015 Users Workshop February 2015 Thanks for your attention! Any question?