21st Century eTraining Course Based Online Instruction for Library Employees Andrew See & Travis Teetor

●35 classified staff members ●50+ student employees ●5 service sites across campus ●24/7 Environment (almost) ●Responsible for reference, computer support, safety/security, circulation/billing, student management Access & Information Services Team

●Over 30 different modules ●High turnover ●Inconsistent information ●No evaluation components ●Need for ubiquitous access ●Archiving training documents ●Staff unfamiliar with Course Management System Need for eTraining

Who will Create eTraining? ●Insufficient skills among team members ●Summer modified a vacant Library Information Associate, Senior position to include 25% responsibility for online training development ●Not expected to be a content expert ●Strong aptitude for technology and background in pedagogy

Video Recording ●Screencasting ●Webcasting ●Autochaptering ●Attachments ●Mobile Friendly ●Online editing tools

Rapid eLearning Software Very easy to useVery easy to use Interactive featuresInteractive features Scenario driven learningScenario driven learning Screen RecordingScreen Recording Html5 outputHtml5 output

Create eLearning through PowerPoint Modularize slide based trainingModularize slide based training Easy to useEasy to use Built into PowerPointBuilt into PowerPoint

Established Software - Established Software - o UA has used this course management system since 2005 Established User Base Established User Base o 40,000 unique usernames log in each year. Established use for Instruction Established use for Instruction o 7,000+ unique courses,All 19 colleges use it to some capacity, 150+ departments annually.

Take Aways and Next Steps at UA ●Take advantage of the platforms available to you – Course Management Systems ●Flipped Classroom – reduce “training fatigue” and valuing human interaction ○ Opportunities to ask question ○ Interacting with new colleagues ●Implementation of LibAnswers Knowledge Management System Knowledge Management System ●Interactive, mobile training

Questions? Andrew See Travis Teetor