Department of English Faculty of Modern Languages Universiti Putra Malaysia First Semester 2012/2013 Session Bachelor of Arts (English Language)

22 B. A. (English Language) /BBI 3213 (Speech Communication) BBI 3213 (Speech Communication) CREDITS: 3 (3+0) LECTURER: Assoc. Prof. Dr. Mohd Faiz Abdullah Department of English Faculty of Modern Languages and Communication UPM

33 B. A. (English Language) /BBI 3213 (Speech Communication) Contact Information Room: No. A212, 2 nd Floor, Administration Block (A) FMLC UPM Room: No. A212, 2 nd Floor, Administration Block (A) FMLC UPM Tel: Tel: H/P: H/P: Or

44 B. A. (English Language) /BBI 3213 (Speech Communication) Course Objectives By the end of the course, students will be able to: explain the speech communication process using appropriate models and/or theories, explain the speech communication process using appropriate models and/or theories, identify the integral elements in speech communication with special reference to ESL contexts, identify the integral elements in speech communication with special reference to ESL contexts, critically evaluate power dimensions underlying interpersonal speech communication acts, and critically evaluate power dimensions underlying interpersonal speech communication acts, and apply appropriate strategies to satisfy their own speech needs in a variety of situations.. apply appropriate strategies to satisfy their own speech needs in a variety of situations..

55 B. A. (English Language) /BBI 3213 (Speech Communication) Course Synopsis The course deals with aspects of theory as well as the practice of speech communication with special reference to English in Second Language contexts. As an introductory university-level course that surveys the broad field of communication, it covers traditional approaches and new developments, samples theory and research, and devotes attention to effective communication skills and strategies. As a course that caters for students with little or no prior background in the area, it provides a sound foundation in the general principles of this liberal rhetorical art that will serve as the basis for more advanced and specialised study of human discourse. The course deals with aspects of theory as well as the practice of speech communication with special reference to English in Second Language contexts. As an introductory university-level course that surveys the broad field of communication, it covers traditional approaches and new developments, samples theory and research, and devotes attention to effective communication skills and strategies. As a course that caters for students with little or no prior background in the area, it provides a sound foundation in the general principles of this liberal rhetorical art that will serve as the basis for more advanced and specialised study of human discourse.

66 B. A. (English Language) /BBI 3213 (Speech Communication) Main Topics Unit 1:Introduction Unit 1:Introduction Unit 2: Fundamentals of speech communication Unit 2: Fundamentals of speech communication Unit 3: Dimensions of culture Unit 3: Dimensions of culture Unit 4: Listening matters Unit 4: Listening matters Unit 5: The individual communicator Unit 5: The individual communicator Unit 6: The language in communication I Unit 6: The language in communication I Unit 7: The language in communication II Unit 7: The language in communication II Unit 8: Extra-linguistic factors Unit 8: Extra-linguistic factors Unit 9: Speaking interpersonally Unit 9: Speaking interpersonally Unit 10: Review Unit 10: Review

77 B. A. (English Language) /BBI 3213 (Speech Communication) Evaluation Schema Short tasks20% Short tasks20% Mid-semester test 20% Mid-semester test 20% Mini-project20% Mini-project20% Final examination40% Final examination40% Total marks100% Total marks100%

88 B. A. (English Language) /BBI 3213 (Speech Communication) Policy on Plagiarism Find out what ‘plagiarism’ means and how you can avoid it. Find out what ‘plagiarism’ means and how you can avoid it. If you blatantly copy from books, articles, etc. or ‘cut and paste’ from the Internet without documenting your sources properly, you can expect a failing mark in your assignments. If you blatantly copy from books, articles, etc. or ‘cut and paste’ from the Internet without documenting your sources properly, you can expect a failing mark in your assignments.

99 B. A. (English Language) /BBI 3213 (Speech Communication) Essential Reading List TEXTBOOK: DeVito, J. A. (2006). Human Communication: The Basic Course. London: Longman. DeVito, J. A. (2006). Human Communication: The Basic Course. London: Longman. ADDITIONAL READING: Akamajian, A. Demers, R. and Farmer, A. (1995). Linguistics: An Introduction to Language and Communication. Massachusetts: Massachusetts Institute of Technology Press. Akamajian, A. Demers, R. and Farmer, A. (1995). Linguistics: An Introduction to Language and Communication. Massachusetts: Massachusetts Institute of Technology Press. Brown, G. (1990). Listening to Spoken English. London: Longman. Brown, G. (1990). Listening to Spoken English. London: Longman. Cook, G. (1989). Discourse. Oxford: Oxford University Press. Cook, G. (1989). Discourse. Oxford: Oxford University Press.

10 B. A. (English Language) /BBI 3213 (Speech Communication) Essential Reading (cont’d…) DeVito, J. A. (l999). The Psychology of Speech and Language: An Introduction to Psycholinguistics. Washington, DC: University Press of America. DeVito, J. A. (l999). The Psychology of Speech and Language: An Introduction to Psycholinguistics. Washington, DC: University Press of America. DeVito, J. A. (1997). Human Communication: The Basic Course. London: Longman. DeVito, J. A. (1997). Human Communication: The Basic Course. London: Longman. Gronbeck, B. E., R. E. McKerrow, D. Ehninger and A. H. Monroe. (1997). Principles and Types of Speech Communication. New York: Longman. Gronbeck, B. E., R. E. McKerrow, D. Ehninger and A. H. Monroe. (1997). Principles and Types of Speech Communication. New York: Longman. Nolasco, R. and L. Arthur (1987). Conversation. Oxford: Oxford University Press. Nolasco, R. and L. Arthur (1987). Conversation. Oxford: Oxford University Press. Tubbs, S. L. and Moss, S. (2000). Human Communication. Singapore: McGraw Hill Higher Education. Tubbs, S. L. and Moss, S. (2000). Human Communication. Singapore: McGraw Hill Higher Education.

11 B. A. (English Language) /BBI 3213 (Speech Communication) Course Materials Notes provided in the BBI 3213 module available at PPL UPM Notes provided in the BBI 3213 module available at PPL UPM Set textbook (see also companion website at: mancomm_10; and Set textbook (see also companion website at: mancomm_10; and Recommended reading list (see above) Recommended reading list (see above) Web-based resources on speech communication Web-based resources on speech communication

12 B. A. (English Language) /BBI 3213 (Speech Communication) Using the Module Unit objectives Unit objectives learning outcomes learning outcomes Areas of focus Areas of focus Reference to other sources Reference to other sources Learning activities Learning activities Topic orientation Topic orientation Task Task Reflection Reflection Review Unit (Unit 10) Review Unit (Unit 10)

13 B. A. (English Language) /BBI 3213 (Speech Communication) INTRODUCTION What is 'communication? What is 'communication? Why study speech communication? Why study speech communication? Macro/micro functions of speech in community Macro/micro functions of speech in community Nature of communication Nature of communication

14 B. A. (English Language) /BBI 3213 (Speech Communication) FUNDAMENTALS OF SPEECH COMMUNICATION Three views about speech communication Three views about speech communication Linear view Linear view Interactional view Interactional view Transactional Transactional Models of speech communication Models of speech communication The Message Model The Message Model The Transactional Model The Transactional Model

15 B. A. (English Language) /BBI 3213 (Speech Communication) Fundamentals of Speech (Cont’d…) Basic elements in the transactional model Basic elements in the transactional model Speaker Speaker Listener Listener Message Message Feedback Feedback Channel Channel Speech situation Speech situation Cultural context Cultural context

16 B. A. (English Language) /BBI 3213 (Speech Communication) Fundamentals of Speech (Cont’d…) PRINCIPLES OF COMMUNICATION Package of signals Package of signals Process of adjustment Process of adjustment Content and relationship dimensions Content and relationship dimensions Punctuated sequences Punctuated sequences Symmetrical and complementary transactions Symmetrical and complementary transactions Transactional process Transactional process Inevitable, irreversible and unrepeatable Inevitable, irreversible and unrepeatable Multi-purposeful Multi-purposeful

17 B. A. (English Language) /BBI 3213 (Speech Communication) DIMENSIONS OF CULTURE What is 'culture'? What is 'culture'? Simple definition Simple definition Extended definition Extended definition Main features of culture Main features of culture Enculturation Enculturation Acculturation Acculturation Ethnocentrism Ethnocentrism

18 B. A. (English Language) /BBI 3213 (Speech Communication) Dimensions of Culture (Cont’d…) How do cultures differ? How do cultures differ? Orientation – collectivist vs individualist Orientation – collectivist vs individualist Context – low context vs. high context Context – low context vs. high context Power distance – Low vs. high power Power distance – Low vs. high power Theories of culture, language, and communication Theories of culture, language, and communication Linguistic relativity Linguistic relativity Uncertainty reduction Uncertainty reduction Outcome maximisation Outcome maximisation Culture shock theory Culture shock theory

19 B. A. (English Language) /BBI 3213 (Speech Communication) Dimensions of Culture (Cont’d…) Intercultural communication Intercultural communication Prepare Prepare Recognise fears Recognise fears Recognise differences Recognise differences Recognise cultural meanings Recognise cultural meanings Follow cultural rules and customs Follow cultural rules and customs

20 B. A. (English Language) /BBI 3213 (Speech Communication) LISTENING MATTERS Hearing' versus 'listening' Hearing' versus 'listening' Listening: the process: Listening: the process: Receiving Receiving Understanding Understanding Remembering Remembering Evaluating Evaluating Responding Responding

21 B. A. (English Language) /BBI 3213 (Speech Communication) Listening Matters (Cont’d…) Critical listening techniques  effective listening: Critical listening techniques  effective listening: Appreciative Appreciative Discriminative Discriminative Therapeutic Therapeutic Comprehensive Comprehensive Critical Critical

22 B. A. (English Language) /BBI 3213 (Speech Communication) THE INDIVIDUAL COMMUNICATOR The perception process The perception process Sensory input Sensory input Organisation of input Organisation of input Interpretation and evaluation Interpretation and evaluation Critical perception strategies Critical perception strategies Passive strategies Passive strategies Interactive strategies Interactive strategies Awareness strategies Awareness strategies

23 B. A. (English Language) /BBI 3213 (Speech Communication) The Individual Communicator (Cont’d…) Addressing individual needs, motives and drives Addressing individual needs, motives and drives Maslow’s hierarchy of needs (1970) Maslow’s hierarchy of needs (1970) Physiological needs Physiological needs Safety Safety Love & sense of belonging Love & sense of belonging Self-esteem Self-esteem Self-actualisation Self-actualisation

24 B. A. (English Language) /BBI 3213 (Speech Communication) The Individual Communicator (Cont’d…) McClelland’s Motive Clusters (1972) McClelland’s Motive Clusters (1972) Affiliation Affiliation Achievement Achievement Power Power

25 B. A. (English Language) /BBI 3213 (Speech Communication) The Individual Communicator (Cont’d…) Images of the self Images of the self Self concept Self concept Self awareness (‘Johari Window’) Self awareness (‘Johari Window’) Self-esteem Self-esteem Self-disclosure Self-disclosure Strategies for effective speech communication Strategies for effective speech communication

26 B. A. (English Language) /BBI 3213 (Speech Communication) THE LANGUAGE IN COMMUNICATION I The linguistic nature of speech – Levels of linguistic analysis The linguistic nature of speech – Levels of linguistic analysis Verbal and non-verbal messages _ Interaction nature of speech Verbal and non-verbal messages _ Interaction nature of speech General features of verbal message General features of verbal message

27 B. A. (English Language) /BBI 3213 (Speech Communication) THE LANGUAGE IN COMMUNICATION II Verbal message principles Verbal message principles Criticism, praise, and appraisal Criticism, praise, and appraisal Lying and honesty Lying and honesty Verbal message barriers and their correction Verbal message barriers and their correction

28 B. A. (English Language) /BBI 3213 (Speech Communication) EXTRA-LINGUISTIC FACTORS Communicating through the body, sound, and time Communicating through the body, sound, and time Use of space, touch, smell and artefacts Use of space, touch, smell and artefacts

29 B. A. (English Language) /BBI 3213 (Speech Communication) SPEAKING INTERPERSONALLY Nature of conversation Nature of conversation Conversation: structure and process Conversation: structure and process The ‘cooperative principle’ and conversational maxims (Grice, 1975) The ‘cooperative principle’ and conversational maxims (Grice, 1975)

30 B. A. (English Language) /BBI 3213 (Speech Communication) REVIEW Topics for synoptic discussion Topics for synoptic discussion Questions for reflection Questions for reflection

31 B. A. (English Language) /BBI 3213 (Speech Communication) THE END…. Thank you for listening. And good luck with your studies