Business Objects User Group Meeting Enterprise Business Intelligence Solutions (EBIS), CUIT July 26, 2012

Today’s Agenda ARC Impact to the Business Objects Platform Review of Business Objects Policies and Procedures Self-Service Reporting Q&A Business Objects Today’s Agenda 2

ARC’s Impact to the Business Objects Platform 3 Growth Users: 250 to over 3,000 (200+ sessions/hr) Reports per day: ~100 to >3,500 (so far) 60+ complex reports with drill down/ drill across New Business Processes Implementation of OpenDoc for the ARC Portal Nightly load of security data from ARC Batch Reporting Report Promotion Process Financial Universes to be implemented for WEBI Reporting

Business Objects Utilization 4 5am pm

University Data Store - Reporting 5 EBIS Reporting Solutions University Data Store - Reporting 5 ARC Portal (FDS Reporting) HR Web site Student desktop reporting (SDR) NA DARTS Ad-hoc reporting Business Objects Data Warehouse report menu WEBI reporting Ad-hoc reporting Ad-hoc (Sybase) WEBI reporting

Most Utilized ARC Reports 6

HRDS Reporting HRDS created in Oracle, replication of Sybase version database HR Data Warehouse reports converted to Business Objects platform Legacy version of reports will be sunset end of August Other Changes 7

Current Business Objects Services Infoview Portal Provides report & folder organization and security Management of third party documents (i.e. Adobe PDF, Word, Excel, PowerPoint) Reporting Tools Crystal Reports Web Intelligence Single Sign-On myColumbia Portal - WIND Authentication Business Objects Review Policies & Procedures 8

Report Promotion Process & SLA’s Report Types Canned reports are created by developers and cannot be edited by users. These are published to report folders in Infoview Ad-hoc reports are created by users and cannot be saved to report folders, only to the personal document folder Support Model All ‘Canned’ report development will take place in ‘Development’ Report migration will be performed by CUIT BO Team User and folder management will be processed by CUIT BO Team (excluding Dev) Reports in ‘Dev’ should only access ‘Dev’ databases. Please Do Not use the Dev envrionment as Production Service Level Agreement (SLA) Requests logged by 4PM will be processed no later than the end of the next business day Business Objects Review Policies & Procedures 9

Report Scheduling Support Model Developers/power users can schedule in ‘Development’ Scheduling in production will be done by CUIT BO Team CUIT BO Team will coordinate schedules between different departments to minimize contention and maximize throughput Business Objects Review Policies & Procedures 10

Developer rights by environment Business Objects Review Policies & Procedures 11 DevTestProd Export Report to InfoviewX Create/Manage Infoview Report FolderX Add/Delete UsersX Create Webi Report and Save in Personal FolderXXX Schedule ReportsX

Review of PC and Browser Requirements Minimum Hardware Requirements 2.0 GHz Pentium 4-class processor 2 GB RAM Hard disk space availability (with English language only) for full release installs 2.0 GB for SAP Business Objects/Crystal client install Operating Systems (OS) Windows XP SP3 Professional Windows Vista SP2 (1) Windows 7 (1), Windows 7 SP1 (1) (4) Windows Server 2003 SP2 (1) (2), Windows Server 2003 R2 SP2 (1) (2) Windows Server 2008 (1) (2), Windows Server 2008 SP2 (1) (2) Windows Server 2008 R2 (2) (3) Business Objects Review Policies & Procedures 12

MS Windows Browsers Browsers JVM Firefox 3.6 Sun 1.6.0_xx IE 6.0 SP2 / SP3 Sun 1.6.0_02+ IE 7.0 Sun 1.6.0_02+ IE 8.0 Sun 1.6.0_xx Screen resolution of [1024] x [768] is recommended New releases of browsers may work but are not officially supported by vendor until official release and also need to be tested thoroughly for all functionality Google Chrome is NOT supported If you experience issues with IE 9.0, please contact the Help Desk and you will be reverted to IE 8.0 Business Objects Review Policies & Procedures 13

Apple Mac OS X Safari Apple 1.6.0_xx Safari 5 Apple 1.6.0_xx Please visit us at Business Objects Review Policies & Procedures 14

Using Service Now To initiate work requests for Promoting Reports to Production Scheduling Reports in Production Adding/Updating Folder Structure Adding/Updating Non-ARC users Service Level Agreement (SLA) Requests logged by 4PM will be processed by the next business day Contact Service or (212) Business Objects Review Policies & Procedures 15

Production Universes as of July 2012 Business Objects Self-Service (Ad-hoc) Reporting 16 Business Objects UniverseDescription ARCFDS GL KKUniverse developed against FDS tables and security access; covers GL and KK information. ARCFDS AP POUniverse developed against FDS tables and security access; covers AP and PO. ARCFDS LAUniverse developed against FDS tables and security access; covers LA information. ARCFDS PCUniverse developed against FDS tables and security access; covers Project Costing. ARCSFS_FDSUniverse developed against FDS tables to replicate SFS/FAS Universe; also replicated three existing reports for user to review and sign-off. HRHR ReportingVarious reports recreated based on Focus HR Reports. SFSSFS Reconciliation (FAS based version) SFS/FAS Universe valid thru FY'12; this has been replicated see SFS_FDS. SFSTuition ExemptionBeing used by Functional Owner & Clients. To Cater needs of SAS and Tuex team for reporting, data reconciliation and improving data quality. SFSFinancial Aid AwardsReleased 7/ To Cater needs of UFA for self servicing & more robust reporting on Fin aid for students in Powerfaids.

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