NON VERBAL ASPECTS OF COMMUNICATION

INTRODUCTION Non verbal communication means all commu nication that occurs without words. Definition:- ‘All communication that involves neither written nor spoken words but occurs without use of words are termed as non-verbal communication.’

Why Non-Verbal Communication is Important? Although non verbal communication is often unplanned, it has more impact than communication.  Reliability  Efficient

RELATIONSHIP BETWEEN VERBAL AND NON-VERBAL COMMUNICATION  The substitution relationship  The complementing relationship  The conflict relationship  The accenting relationship

FUNCTION OF NON-VERBAL COMMUNICATION  To provide information.  To regulate the flow of conversation.  Toqualify,complement,contradict or expand verbal message.  To facilitate specific tasks.

TYPES OF NON-VERBAL COMMUNICATION KINESICS OR BODY LANGUAGE PROXEMICS OR SPACE LANGUAGE AND TIME LANGUAGE PARA LANGUAGE

KINESICS OR BODY LANGUAGE MEANING:- Kinesics is a study of body movement and gesture. NATURE OF BODY LANGUAGE:-  Acquired with no formal training  Controlled by social Norms

TYPES OF BODY LANGUAGE POSTURES GESTURES BODILY CONTACT SILENCE APPEARA NCE FACIAL EXPRES SION EYE CONTACT

SIGNIFICANCE OF BODY LANGUAGE  Reveals the working of emotions.  Reveals the Status.  Replaces Verbal communication.  Sustain Verbal Conversation.  Reveals A Person's Attitudes and Traits  Reveals the Truth  Practical Application  Proxemics or Space Language, Time language

PROXEMICS ‘ The study of spatial factors between the senders and receiver of the message is called proxemics’

TYPES OF PROXEMICS SPACE LANGUAGETIME LANGUAGESURROUNDINGS

SPACE LANGUAGE Meaning:- space language is concerned in the same way as individuals space themselves in the terms of physical distance. Ways of communicating space language:-

TYPES OF SPACES 18 Inches 18 4 feet to inches 12 feet to 4 feet above 12 feet INTIMAT E PERSO NAL SOCIAL PUBLIC

PARA LANGUAGE PARA MEANS LIKE LANGUAGE MEANS MODE OF COMMUNICATIO N PARA LANGUAGE MEANS LIKE LANGUAGE

VOICE AND SOUND CHARACTERISTICS OF GOOD VOICE:- PIT CH TEMP O VOLU ME INTO NATI ON

USE OF VOICE  Lack of Pitch Variation  Lack of Variation in speaking speed  Lack of vocal emphasis  Unpleasant Quality

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