Pillars of a Coaching Practice Michael “GeePaw” on Twitter Blog: © 2009 Michael Hill, Creative Commons Share & Share Alike 3.0Creative Commons Share & Share Alike 3.0

What is coaching? Coaching Is Action A coach is always taking action in one form or another. The Jack Of All Trades is the coaches card.

Helping Geeks Produce: A Three-Stranded Braid Every action I take seeks to increase geek joy, business value, or thrown agency.

Geek Joy Geek joy is the engine of development. Solving problems Inventing technology Shipping Excellence

Business Value Business value is the fuel. goalsgoals fundsfunds customerscustomers the work itselfthe work itself We’re In This For The Money

Thrown Agency The world is a complicated place. How do we decide what to do?

What's a Pillar? The pillars are what keeps giving my coaching practice new life. Pillars help me create new actions. Pillars help me evaluate actions, too.

The Five Pillars Releasing Sorting Inviting Modeling Situating

Releasing Helping a team gain freedom to move: …experimenting with ideas, …ending pro forma gestures, …removing legacy rules, …making retrospectives real. Releasing moves responsibility from you to the team.

The Releasing Mantra Ask for help every day. People who help you make a decision also help you & each other to follow it. “I don’t know, what do you think?”

Take Care! Once released, you can’t call a team back. You have to mean it. There’s a reason this pillar isn’t called “empowering”, yo.

Sorting Sorting means choosing a most important story and acting on it. It’s one of the most important techniques a coach demonstrates. But you have to sort more than just production stories!

Sorting For a coach, any of these can be a source for most important story: …production …technique …environment …team The list of possible stories is infinite, and coaches have to sort their work, too.

Sorting: Urgency Principle Coaches need a better grasp of the urgency principle than their teams do! Most resources on most important story, a little resources on less important stories, no resources on unimportant stories. You Are Human. Focus Your Efforts!

Inviting Inviting Is Two Things Throwing a Party Finding a Place for Everyone

Throwing Great Parties For geeks, a great party means: …having food & drink …lots of chatter …cool (or soft) toys …no interruptions …secret geek cultural references A successful agile transition is one continuous party.

A Place For Everyone Throwing parties is a blast, but the un- placed teammate is a serious issue. Everyone doesn’t have to be good at everything. Find something – something genuinely useful – for an isolated person. Do it fast.

Modeling Be the change you wish to see SupermodelRole Model

Obvious Modeling Think of how you could model: …choosing the most important story, …testing before coding, …story-slicing, …observing meeting discipline. If your practice is healthy, modeling will be everywhere

Subtle Modeling There is no real end to modeling: …geek joy, …making mistakes, …missing a deadline, …working with other teams. Modeling is much stronger than teaching.

Situating Bringing a team to a better fit with:...its company,...its market,...its biology,...its psychology,...any context at all. Many teams fail through misunderstanding the contexts in which they live & work.

Situating: Obvious Cases A team builds the wrong product. A team holds engineering value over business value. A team thinks is communication. A team works constant overtime.

Situating: Subtle Cases The Block-Of-Coding Fallacy The Comment Smell The Number Seven Plus or Minus Two Body Language For Pairing The Nature of the Blind Spot Anything you can use to help your team to a better stance or grip.

Generating Actions The P Any problem you see can be used in combination with the pillars to suggest new actions. Try it. Suppose you have a team: …with low energy …with lots of code smells …goldplating every requirement

Evaluating Actions The DoubleDawgDare: Dare the team to show me their worst, then fix it. Can you see how I use the dare for modeling? situating? inviting? even sorting? A four stars action? Trust it!

The Five Pillars Redux Releasing: Get them to guide themselves. Sorting: Show, be, and choose urgent. Inviting: Help them have a good time. Modeling: Be what you want them to be. Situating: Tune their grip and stance. Keep your coaching practice lively and entertaining, for you, and for everyone!