The World of Human Resources Management

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Presentation transcript:

The World of Human Resources Management

Learning Outcomes After studying this chapter, you should be able to: Managing Human Resources - Unit 1 Learning Outcomes After studying this chapter, you should be able to: Identify how firms gain a sustainable competitive advantage through people. Explain how globalization is influencing human resources management. Describe the impact of information technology on managing people. Identify the importance of change management. Describe HR’s role in developing intellectual capital. Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Managing Human Resources - Unit 1 Learning Outcomes (Cont’d) After studying this chapter, you should be able to: Explain how TQM, Six Sigma, and reengineering influence HR systems. Discuss how cost pressures affect HR policies. Discuss the primary demographic and employee concerns pertaining to HRM. Provide examples of the roles and competencies of today’s HR managers. Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Why Study Human Resources Management Managing Human Resources - Unit 1 Why Study Human Resources Management “Why Study HRM?” Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Competitive Advantage through People Managing Human Resources - Unit 1 Competitive Advantage through People Core Competencies Sustained competitive advantage through people is achieved if these human resources: Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

The Impact of HR Practices Cost Savings More Productive Employees Copyright © 2011 by Nelson Education Ltd.

Competitive Challenges and Human Resources Management Managing Human Resources - Unit 1 Competitive Challenges and Human Resources Management The most pressing competitive issues facing firms: Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Challenge 1: Competing, Recruiting and Staffing Globally Managing Human Resources - Unit 1 Challenge 1: Competing, Recruiting and Staffing Globally Globalization Impact of Globalization: Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Challenge 1: Competing, Recruiting, and Staffing Globally (cont’d) Managing Human Resources - Unit 1 Challenge 1: Competing, Recruiting, and Staffing Globally (cont’d) Corporate Social Responsibility Impact on HRM Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Challenge 2: Embracing New Technology Managing Human Resources - Unit 1 Challenge 2: Embracing New Technology Knowledge Workers Knowledge-Based Training Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Influence of Technology in HRM Managing Human Resources - Unit 1 Influence of Technology in HRM Human Resources Information System (HRIS) Benefits Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Influence of Technology on HRM Transformation Impact Relational Impact Operational Impact Copyright © 2011 by Nelson Education Ltd.

HRM IT Investment Factors Ability to upgrade Increased efficiency and time savings Compatibility with current systems Availability of technical support Time required to implement Initial and Annual maintenance costs Copyright © 2011 by Nelson Education Ltd.

Challenge 3: Managing Change Managing Human Resources - Unit 1 Challenge 3: Managing Change Types of Change Reactive change Proactive change Managing Change through HR Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Challenge 3: Managing Change (cont’d) Managing Human Resources - Unit 1 Challenge 3: Managing Change (cont’d) Why Change Efforts Fail: Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Challenge 4: Managing Talent, or Human Capital Managing Human Resources - Unit 1 Challenge 4: Managing Talent, or Human Capital Human Capital The knowledge, skills, and capabilities of individuals that have economic value to an organization. Valuable because capital: Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Human Capital and HRM Creation of knowledge Utilization of knowledge Application of knowledge Copyright © 2011 by Nelson Education Ltd.

Challenge 5: Responding to the Market Managing Human Resources - Unit 1 Challenge 5: Responding to the Market Total Quality Management (TQM) Six Sigma Reengineering and HRM Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Challenge 6: Containing Costs Managing Human Resources - Unit 1 Challenge 6: Containing Costs Downsizing Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Challenge 6: Containing Costs (cont’d) Managing Human Resources - Unit 1 Challenge 6: Containing Costs (cont’d) Hidden Costs of Layoff Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Challenge 6: Containing Costs (cont’d) Managing Human Resources - Unit 1 Challenge 6: Containing Costs (cont’d) Benefits of a No-Layoff Policy Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Challenge 6: Containing Costs (cont’d) Outsourcing Off shoring Employee Leasing Copyright © 2011 by Nelson Education Ltd.

Productivity Enhancements Managing Human Resources - Unit 1 Productivity Enhancements Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Demographic and Employee Concerns The Diversity and Immigration Challenge Source: Statistics Canada, Ethnic Origin and Visible Minorities, 2006 Census, 97-562-XWE2006002, released April 2, 2008. Copyright © 2011 by Nelson Education Ltd.

Demographic and Employee Concerns (Cont’d) Age Distribution of Employees Gender Distribution of the Workforce Rising Levels of Education Copyright © 2011 by Nelson Education Ltd.

Managing Human Resources - Unit 1 Cultural Changes Employee Rights Concern for Privacy Attitudes towards Work Balancing Work and Family Cultural Changes Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Qualities of Human Resources Managers Managing Human Resources - Unit 1 Qualities of Human Resources Managers Responsibilities Competencies Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

HR as a Profession Membership in a Professional Organization. Certification. Code of Ethics. Professional Development. Copyright © 2011 by Nelson Education Ltd.

Role of the line manager is: Copyright © 2011 by Nelson Education Ltd.