H. Stolz, PTB Germany, by 07/2011 PTB Procedure QM-Approval MID Criteria and procedures for the approval of the quality system of measuring instruments.

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Presentation transcript:

H. Stolz, PTB Germany, by 07/2011 PTB Procedure QM-Approval MID Criteria and procedures for the approval of the quality system of measuring instruments manufacturers according to 2004/22/EC PTB Braunschweig/Germany Certification Body Quality Management Review of Measuring Instrument Manufacturers

H. Stolz, PTB Germany, by 07/2011 Structure Introduction Comparison ISO 9001-certification / QM-approval Procedure of the QM-approval Contact

H. Stolz, PTB Germany, by 07/2011 Roll-out of new measuring instruments Typical procedure at a manufacturer Market research Concept, Customer requirement specifications Development Construction Product requirement specifications, Design, Techn. Docu- mentation, Prototype Production Components, Final products, Final inspection Manufacturing instructions, production facilities, Meas. and test equipment, Contracts with suppliers Process planning Speciments, Type tests, Design validation Development Verification Distribution, Start-up, service, maintenance Purchase Supplier

H. Stolz, PTB Germany, by 07/2011 Initial verification Type approval Legal inspections according to the old German verification law Distribution, Start-up, service, maintenance Market research Concept, Customer requirement specifications Development Construction Product requirement specifications, Design, Techn. Docu- mentation, Prototype Production Components, Final products, Final inspection Manufacturing instructions, production facilities, Meas. and test equipment, Contracts with suppliers Process planning Speciments, Type tests, Design validation Development Verification Purchase Supplier

H. Stolz, PTB Germany, by 07/2011 Possible Conformity assessment procedures (modules) according to directive 2004/22/EC (MID) MI-001, Water meters: B+D, B+F, H1 MI-002, Gas meters and volume conversion devices B+D, B+F, H1 MI-003, Active electrical energy metersB+D, B+F, H1 MI-004, Heat metersB+D, B+F, H1 MI-005, Measuring systems for the continous and dynamic measurement B+D, B+F, G, H1 of quantities of liquids other than water MI-006, Automatic weighing instruments mechanical systems:B+D, B+E, B+F, D1, F1, G, H1 electromechanical systems:B+D, B+E, B+F, G, H1 electronic systems or systems containing SW:B+D, B+F, G, H1 MI-007, TaximetersB+D, B+F, H1 MI-008, Material measures I – Material measure of lengthB+D, D1, F1, G, H II – Capacity serving measuresA1, B+D, B+E, D1, E1, F1, H MI-009, Dimensional measuring instruments mechanical or electromechanical: B+D, B+E, B+F, D1, E1, F1, G, H, H1 electronic or with SW: B+D, B+F, G, H1 MI-010, Exhaust gas analysersB+D, B+F, H1 An. A Internal pro- duction control An. F1 Product verifi- cation by N.B. (if so, statistic. verific.) An. C Internal pro- duction control An. D Assess- ment + sur- veillance of QMS pro- duction by N.B. An. E Assess- ment and sur- veillance of QMS product by N.B. An. F Product verifi- cation by N.B. (if so, statistic. verific.) An. C1 Internal pro- duction control + product testing by N.B. An. D1 Assess- ment and sur- veillance of QMS pro- duction by N.B. An. E1 Assess- ment and sur- veillance of QMS product by N.B. An. H1 Assess- ment and sur- veillance of full Quality Assu- rance + Design exami- nation by N.B. An. G Unit verifi- cation by N.B. An. H Assess- ment and sur- veillance of full Quality Assu- rance by N.B. An. B Type examination by N.B. (Notified Body) An. A1 Internal pro- duction control + product testing by N.B. Technical documentation of the manufacturer PTB-Offer: Modules B, D, D1, E, E1, H, H1

H. Stolz, PTB Germany, by 07/2011 Audit + surveillance Modules B+D: Type examination (B) and approval of quality system for production (D) MI-001…MI-010 Applicable for large batch production with an existing ISO 9001-certificate MID Conformity assessment procedures Modules B + D Distribution, Start-up, service, maintenance Market research Concept, Customer requirement specifications Development Construction Product requirement specifications, Design, Techn. Docu- mentation, Prototype Production Components, Final products, Final inspection Manufacturing instructions, production facilities, Meas. and test equipment, Contracts with suppliers Process planning Speciments, Type tests, Design validation Development Verification Purchase Supplier M11 xxxx Declaration of conformity Type examination

H. Stolz, PTB Germany, by 07/2011 Module D1: Approval QMS Production (D1) – c.f D without B – MID Conformity assessment procedures Module D1 Applicable for „simple“batch production with an existing ISO 9001-certificate MI-006 (mech.), MI-008, MI-009 (mech., el.mech.) Audit + surveillance Distribution, Start-up, service, maintenance Market research Concept, Customer requirement specifications Development Construction Product requirement specifications, Design, Techn. Docu- mentation, Prototype Production Components, Final products, Final inspection Manufacturing instructions, production facilities, Meas. and test equipment, Contracts with suppliers Process planning Speciments, Type tests, Design validation Development Verification Purchase Supplier M11 xxxx Declaration of conformity

H. Stolz, PTB Germany, by 07/2011 MID Conformity assessment procedures Modules B + E Modules B+E: Type examination (B) and approval of quality system for final inspection (E) Only applicable in final inspection covers all MID-relevant attributes MI-006 (mech., el.mech.), MI-008-II, MI-009 (mech., el.mech.) Audit + surveillance Distribution, Start-up, service, maintenance Market research Concept, Customer requirement specifications Development Construction Product requirement specifications, Design, Techn. Docu- mentation, Prototype Production Components, Final products, Final inspection Manufacturing instructions, production facilities, Meas. and test equipment, Contracts with suppliers Process planning Speciments, Type tests, Design validation Development Verification Purchase Supplier M11 xxxx Declaration of conformity Type examination

H. Stolz, PTB Germany, by 07/2011 Audit + surveillance MID Conformity assessment procedures Module E1 Module E1: Approval of quality system for final inspection (E) - c.f. E without B - Simple meas. instruments, if final inspection covers all MID-relevant attributes MI-008-II, MI-009 (mech., el.mech.) Distribution, Start-up, service, maintenance Market research Concept, Customer requirement specifications Development Construction Product requirement specifications, Design, Techn. Docu- mentation, Prototype Production Components, Final products, Final inspection Manufacturing instructions, production facilities, Meas. and test equipment, Contracts with suppliers Process planning Speciments, Type tests, Design validation Development Verification Purchase Supplier M11 xxxx Declaration of conformity

H. Stolz, PTB Germany, by 07/2011 Global audit + surveillance Module H: Approval of quality system for development and production MI-008-I, MI-008-II, MI-009 (mech., el.mech.) Only applicable for material measures and simple dimensional measuring instruments MID Conformity assessment procedures Module H Distribution, Start-up, service, maintenance Market research Concept, Customer requirement specifications Development Construction Product requirement specifications, Design, Techn. Docu- mentation, Prototype Production Components, Final products, Final inspection Manufacturing instructions, production facilities, Meas. and test equipment, Contracts with suppliers Process planning Speciments, Type tests, Design validation Development Verification Purchase Supplier M11 xxxx Declaration of conformity

H. Stolz, PTB Germany, by 07/2011 Global audit + surveillance Module H1: Design examination and approval of quality system for development and production MI-001…MI-007, MI-009, MI-010 Applicable for manufacturers with own type test equipment and ISO 9001-certificate MID Conformity assessment procedures Module H1 Distribution, Start-up, service, maintenance Market research Concept, Customer requirement specifications Development Construction Product requirement specifications, Design, Techn. Docu- mentation, Prototype Production Components, Final products, Final inspection Manufacturing instructions, production facilities, Meas. and test equipment, Contracts with suppliers Process planning Speciments, Type tests, Design validation Development Verification Purchase Supplier M11 xxxx Declaration of conformity Design examination

H. Stolz, PTB Germany, by 07/2011 Difference between B+D and H1 Module D bases on the specifications given in the type- examination certificates (module B), which must not be issued until the instruments have successfully passed the type examination tests. The audit done by the notified body largely covers production and final testing. Module H1: The intrinsic type examination is performed by the manufacturer himself (product tests by the notified body are possible within the surveillance audits). Within the design examination the notified body evaluates the technical documentation and the result of the design validation of the manufacturer. The audit done by the notified body also covers development.

H. Stolz, PTB Germany, by 07/2011 Difference between D and D1 Module D: The notified bodies audits and surveils, whether the quality managements system of the manufacturer secures, that instruments meet the stipulations stated in the type examination certificate and in the technical documentation and the other requirements of the MID. Module D1: Within the audit the notified bodies evaluates the technical documentation of the manufacturer and surveils, whether the quality managements system of the manufacturer secures, that instruments meet the stipulations stated in the technical documentation and the other requirements of the MID.

H. Stolz, PTB Germany, by 07/2011 Comparison ISO 9001-Certificate / QM-Approval ISO 9001-Certification Compliance with customer requirements Decrease of failure costs Continuous improvement Get customer confidence All processes and products of an organisation Application / audit / evaluation / decision / surveillance 3 years Annual surveillance visits Purpose of QM-Systems Purpose of certificates Scope of certificate Typical procedure Validity period Surveillance period QM-Approval Securing of the compliance of measuring instruments with legal requirements Authorisation of conformity declaration Measures of quality assurance for certain product categories (includes if necessary further organisations – i.E. subcontractors) Application / audit / evaluation / decision / surveillance 3 years Annual surveillance visits + unexpected visits

H. Stolz, PTB Germany, by 07/2011 Effect of an existing ISO 9001-Certificate for Quality System Approval An present ISO 9001-Certificate does not replace the approval audit by the notified body ISO 9001-Certification is not a requirement for the approval of the quality system, but helpful (lower costs, audit of notified body is restricted to the „technical delta“) Some notified bodies offer ISO 9001-Certification in addition to the approval of the quality system (not PTB) Useful WELMEC-Guide for Measuring Instrument Manufacturers: WELMEC Guide 8.6 „Measuring Instruments Directive 2004/22/EC Presumption of Conformity of the Quality System of Manufacturers with Module D or H 1 when EN ISO 9001:2000 is applied“

H. Stolz, PTB Germany, by 07/2011 Procedure of the QM-Approval according to 2004/22/EG Anh. D, D1, E, E1, H, H1 Provision of information Application Order confirmation Nomination of the audit team Stage 1 Audit Evaluation of the quality system Decision about QM-Approval Updating the certificates database Evaluation of notifications on changes of the quality system Annual surveillance visits + spot check, where appropriate Application form Audit report Evaluation report Certificate Database MICert Certificate Reassessment(after 3 years) Stage 2 Audit AGB + AZB of PTB Revision p.r.n. Audit report

H. Stolz, PTB Germany, by 07/2011 Application documents which have to be submitted Filled and signed application form + list of preliminary questions Acceptation of the General Terms and Conditions of Certification of the PTB Copies of existing QM-Certificates (e.g. ISO 9001 certificates, accreditation certificates) List of the measuring instrument types which are designated for the Conformity Declaration with regard to the quality system approval applied (with number of design examination certificates / type examination certificates if existing) Copies of type-examination-certificates (for modules D, E, unless not issued by PTB) Technical documentation of the measuring instruments (for modules D1, E1, H, H1) Quality plans for several measuring instrument types, (i.e. short description of the key elements of production to make sure that the requirements of the MID will be met, e.g. quality system approval of suppliers, 100% final inspection including calibration, justification and sealing or placing into operation on site by own service technicians) Quality Management Manual of the company List of all documents subordinated to the QMM and relevant to the quality system approval All documents have to be submitted in German or English !!! Further documents will be requested by the audit team during the approval procedure

H. Stolz, PTB Germany, by 07/2011 Model certificate

H. Stolz, PTB Germany, by 07/2011 Model type list

H. Stolz, PTB Germany, by 07/2011 Audit-team for quality system assessment Audit-team has to provide as follows: Well-founded knowledge on legal metrology Knowledge in quality management (auditor training) Expertise in corresponding measuring instruments category Typical audit team: Lead Auditor + Expert Both registered in the list of auditors of the certification body of PTB The certification body of PTB is equipped with competent auditors and experts from the German verification authorities, from the technical PTB divisions and from other notified bodies.

H. Stolz, PTB Germany, by 07/2011 Estimated charges (non-binding experience values) Effort depends on Scope of the measuring instruments category Complexity of development-/ manufacturing process Number of locations and potential contractual partners to be taking into account Potential additional labour (i.e. translations, additional audits) Typical effort for the initial approval (Module D, 1 instrument category, 1 location, German language, ISO 9001-Certificate present) Stage 1 Audit: Lead Auditor:½-1 day on location + travel time, ½ day pre-/post processing Stage 2 Audit: Lead Auditor:1-2 days on location + travel time, 1-2 days pre-/post processing 1 Expert:1-2 days on location + travel time, 1-2 days pre-/post processing Certification Body: 1 day Computation of fees according to effort and the work performed Basis: Regulations Governing the Charges for Services Supplied by PTB ca € /day /person plus travel expenses

H. Stolz, PTB Germany, by 07/2011 Changes on an approved QM-System Examples for notifiable Changes: Relocation or extension of sites Change of a subcontractor for metrological relevant components Change of testing methods in final inspection of the production Basic changes in production process Lapse of ISO 9001-Certification Add new measuring instrument types on the scope of quality system approval -> notification to audit team or certification body -> review by the notified body -> potential changes of QM-Approval

H. Stolz, PTB Germany, by 07/2011 Structure of PTB Certification Body Technical PTB-Divisions 1…8 Laboratories acc. to ISO/IEC Responsible for Testing Management of Certification Body Head of CB H. Stolz QM of CB H. Stolz Certification Council Head CB, QM CB, Sectors, Legal adv. Sector 1 Explosion Protection and Shooting Devices Dr. U. Johannsmeyer Certifiers Evaluators Sector 2 Non automatic weighing instrum. and OIML-Certifications Sector 3 Measuring Instruments Directive Sector 4 Measuring instruments - Domestic and EEC-Type Approvals Advisory Board Measuring Instruments Advisory Board Explosion Protection Auditors and Experts Dr. D. Ratschko Certifiers Evaluators Dr. H. Stolz Certifiers Evaluators Auditors and Experts Dr. C. Mengersen Certifiers Evaluators ZS

H. Stolz, PTB Germany, by 07/2011 Contact technical experts (MID) EG Type Examination Certificates acc. to MID Annex B and EG Design Examination Certificates acc. to MID Annex H1: MID-AnnexPTB-Dept.Contact Person/Certifier MI Dr. Rinker MI Dr. Kramer MI Dr. Kahmann MI Dr. Rose MI Dr. Rinker MI K. Schulz MI Dr. Jäger MI I. Lohse MI I. Lohse MI Dr. Böse QM-Approval acc. to MID Annexes D, D1, E, E1, H and H1: allQ.3M. Urner Dr. Stolz

H. Stolz, PTB Germany, by 07/2011 Contact General questions on legal metrology in Germany: PTB Working Group Legal Metrology(Q.31) Dr. Mengersen Other notified bodies: NANDO Information System Other hints (e.g. guidelines, harmonised standards): European Cooperation in Legal Metrology (WELMEC) EU-Website Measuring Instruments General questions on conformity assessment services of PTB: Head of Certification Body(Q.32) Dr. Stolz