Cisco Networking Academy CCNA Curricula US & Canada Webinar CCNA Discovery and CCNA Exploration Susan Weatherly, Area Academy Manager Karen Alderson, Technical Manager May 2008

Session Objective Provide the new CCNA overview & supporting materials to our local academies for a high level understanding of the exciting new curricula Assure all current CCNA academies have a plan in place to convert before the 2008-09 school year, if not sooner – in order to best serve our students Review end of life dates for CCNA 3.x Share available resources Answer your questions

Where are we today? New CCNA Curricula and Certification Timeline Released on June 25 General Availability CCNA Discovery – 2 courses CCNA Exploration – 2 courses (English Versions) General Availability CCNA Discovery – final 2 courses CCNA Exploration – final 2 courses (English Versions) New CCNA Curricula Announcements Nov 2006 Apr 2007 May 2007 June 2007 July 2007 Aug 2007 Sept 2007 Dec 2007 New Certification Exams Aug 15 New CCNA & New CCENT Certification Announced at National Education Curriculum Conference Publicly Announced June 25

CCNA v3.1 End-of-Life Milestones and Dates English Version Definition Date End of offering Last date to create new instructor classes: courses 1-4 Jan 31, 08 Course 1 Last date to create new student classes Mar 31, 08 End of support Last date to receive help desk support for course maintenance July 31, 08 End of availability Last date to access content on Academy Connection Courses 2–4 Jan 31, 09 Last date to receive Help Desk support for curriculum maintenance July 31, 09 Last date to access content and receive curriculum operational support on Academy Connection Certification Exams Certification exams retired Last date for students to take INTRO (640-821), ICND (640-811), and CCNA (640-801) exams

Why Plan to Convert to CCNA 4.0? Advantages of the New CCNA Curricula  Improved accuracy and flow of information with less redundancy Optimal balance of theory, practice and application Aligns to the new CCNA Certification Exam E-Doing: embedded simulation tools, providing exploration and experimentation Alignment of learning objectives with job skills Increased use of rich media for ongoing interactivity through the learning process Benefit students by teaching the latest technology and skills Top reason: to benefit our students! CCNA 3.1 is transitioning to end of life All course 1 material (English) must be completed by July 2008 Jan 2008 is the last date to create new instructor classes: courses 1-4

Current CCNA Curriculum Instructor and Student Feedback Improve Student Experience Improve Quality Increase Flexibility Promote engagement; align with student interests and capabilities Optimize balance of theory, practice, and application Accommodate different skill levels Improve accuracy and flow of course content Ensure content is relevant and up-to-date Address advanced technologies Make curricula more efficient to localize Facilitate curriculum delivery and class administration Provide high and low bandwidth delivery capabilities We are continually evaluating the Networking Academy curricula to ensure that it stays relevant for students. Cisco monitors feedback from students and instructors, as well as the evolving networking job market. Feedback from our instructors and students is integrated into three major areas: Improve student experiences – provide courses that better engage, motivate, and challenge students based on their goals and capabilities Improve quality – improve accuracy, remove redundant information, improve flow, and ensure content is relevant and up-to-date Increase flexibility – make the courses easier to translate and provide flexibility in course sequence as well as delivery options The feedback we receive and industry career evaluations have driven the design and development of our new CCNA curricula.

Two New CCNA Curricula Both Prepare Students for CCNA Certification and Professional Careers CCNA Discovery CCNA Exploration Independent curriculum or integrate into broader course of study Students with basic PC usage skills Integrated technology curriculum or continuing education program Students with advanced problem solving and analytical skills Both of the new CCNA curricula prepare students for certification and professional degrees using different approaches. CCNA Discovery is designed to be offered as an independent, standalone curriculum or associated with programs offered by upper-secondary institutions, technical schools, and colleges. CCNA Discovery students are not expected to have any particular technical skills or knowledge, aside from basic PC usage skills. CCNA Exploration is designed to be easily integrated into curriculum or degree programs at technical schools, colleges, or universities. The audience for CCNA Exploration is expected to have advanced problem solving and analytical skills; typically associated with students pursuing a degree in engineering, math, or science.

Feature Comparison CCNA v3.1 CCNA Discovery CCNA Exploration Expected Student Capabilities Basic PC usage skills Basic PC usage skills Advanced problem-solving and analytical skills typically associated with students in engineering, math, or science degree programs Content Four courses – structured by protocols and technology Four courses – structured by practical network environments PLUS: E-doing Introduction to advanced technologies Helps prepare students for entry-level IT careers by teaching applied skills early in the curriculum Four courses – structured by protocols and technologies within various topologies PLUS: E-doing Introduction to advanced technologies Extra theory and more challenging labs Excerpted from New_CCNA_Curricula_Overview_03DEC07.ppt (As of Dec. 17, 2007, available for download under the Curriculum tab on the Tools pages for CCNA Discovery and CCNA Exploration courses.) Note: Each of the new CCNA courses is approximately 70 hours to complete. A student is able to complete all four CCNA Exploration courses in a minimum of three months while spending no less than 4 weeks per course if they take CCNA ERouting (E2) and CCNA ESwitching (E3) at the same time. Simply put, CCNA Discovery teaches networking based on application – enabling institutions to choose the curriculum that best meets their students’ needs, and CCNA Exploration teaches networking based on technology and protocols. CCNA Discovery: Maps more directly to everyday experiences with networks and covers key networking concepts based on the types of practical network environments students may encounter – from small office and home office (SOHO) networking to more complex enterprise and theoretical networking models later in the curriculum; uses easy-to-follow, step-by-step labs that provide detailed instructions and feedback to help students reach the final solution; provides general theory; and offers a career-oriented approach to learning networking. CCNA Exploration: Designed to allow students to learn skills in a more rigorous, comprehensive, theoretical, and practical way that is reflective of standard college and university-level educational practices; uses language that allows for integration with other engineering concepts; and includes complex and challenging hands-on labs, where students must derive final solutions without step-by-step instructions and may need to conduct additional research. Both curricula include embedded e-doing, which applies the principle that people learn best by interacting with computer-based activities. Interactive learning promotes the exploration of networking concepts and experimentation with tools such as Packet Tracer and Flash-based activities to help students develop a greater understanding of networking technologies. Both curricula will provide an introduction to advanced technologies such as voice, video, wireless, and security. The new curricula will offer more relaxed business rules to reduce teaching time – we are still in the process of finalizing these rules, but expect to provide instructors with increased flexibility to decrease course delivery time. Business Rules Required minimum of six months to complete all four courses Required minimum of four weeks to complete each course and minimum of four months to complete all four courses Required minimum of four weeks to complete each course and minimum of four months to complete all four courses Required minimum of four weeks to complete each course and minimum of three months to complete all four courses Courses structured to increase flexibility and efficiency in course sequence Required minimum of four weeks to complete each course and minimum of three months to complete all four courses Courses structured to increase flexibility and efficiency in course sequence Time to Learn ~70 hours per course ~70 hours per course

Basics of Routing and Switching Core Skills for CCNA Certification CCNA Discovery CCNA Exploration Networking based on application Introduction to career exploration an soft skills Networking based on technology Deep into protocols and theory (LAN, WAN) Basics of Routing and Switching Skills for entry-level professions: Network installer Network technician Help desk technician Basic network design   Core Skills for CCNA Certification Skills for wide range of networking professions: Network technician Network administrator Network engineer NOTE: This is an animated slide that builds after each display. Please step through this slide slowly and discuss each addition after the visual effect displays! Initial Display: You may be wondering how these two curricula with different features and benefits can both lead to the same certification? Display 2: The CCNA Discovery and CCNA Exploration curricula both cover the core skills required to prepare for CCNA certification, with more than 200 hours of class material. In addition, both CCNA curricula offer a rich environment filled with extensive interactivity and networking skills and knowledge that extend beyond the minimum requirements for the CCNA certification.  Display 3: CCNA Discovery provides foundational networking knowledge and experience, as well as career exploration and soft-skills development. This curriculum presents basic networking education to equip students with knowledge and skills that can be applied toward entry-level careers in IT and networking Display 4: CCNA Exploration presents a comprehensive overview of networking from fundamentals to advanced applications and services. This curriculum prepares students for a range of networking professions, provides students with the skills needed to succeed in networking-related degree programs, and allows for easier integration with related programs of study Display 5: While the CCNA curricula help prepare students for entry-level jobs, an individual’s education, experience and industry certifications are also key ingredients in obtaining career opportunities. Key Factors in Obtaining Jobs: Education, Experience, and Certification

CCNA Exploration: Flexibility in Course Sequence Network Fundamentals Network Fundamentals Routing Protocols and Concepts LAN Switching and Wireless LAN Switching and Wireless Routing Protocols and Concepts Accessing the WAN Accessing the WAN Here are examples of how the four CCNA Exploration courses can be offered, providing greater flexibility in course delivery. Network Fundamentals is the first course in the CCNA Exploration curriculum and is strongly recommended as a prerequisite for the other three courses. Routing Protocols and Concepts is the preferred second course in the sequence, but variations are possible. The second diagram in the top right shows the possibility of offering the LAN Switching and Wireless course before the Routing Protocols and Concepts course. The diagram on the bottom shows how courses can be offered simultaneously. By doing this, an Academy can reduce the duration of the full cycle by at least 25 percent. The diagram on the bottom illustrates the possibility of offering the Routing Protocols and Concepts course and the LAN Switching and Wireless course at the same time. It is highly recommended to teach Routing Protocols and Concepts prior to Accessing the WAN. Network Fundamentals Routing Protocols and Concepts LAN Switching and Wireless Accessing the WAN

New CCNA Curricula How Do I Choose? What are your students’ academic capabilities? What are your students’ goals? How will your institution integrate the new CCNA curriculum? Which curriculum best aligns with your teaching methodology and your students' interests? Is the existing CCNA v3.1 curriculum very difficult for your students in terms of theoretical topics? There are several criteria to consider in determining which CCNA curriculum you want to offer at your Academy. Here are some questions that can guide you in your selection.

Paths to CCNA Certification Accessing the WAN LAN Switching and Wireless Routing Protocols and Concepts Networking Fundamentals CCNA Exploration Introducing Routing and Switching in the Enterprise Networking for Home and Small Businesses CCNA Discovery Working at a Small-to-Medium Business or ISP CCENT Certification (optional) Networking for Home and Small Businesses CCNA Discovery Working at a Small-to-Medium Business or ISP CCENT Certification (optional) CCNA Exploration Routing Protocols and Concepts Designing and Supporting Computer Networks There are three pathways to entry-level careers in IT and the CCNA certification LAN Switching and Wireless Accessing the WAN CCNA Certification

Let’s take a closer look... CCNA Discovery Demo

CCNA Latest Versions CCNA Discovery CCNA Exploration CCNA Discovery: Networking for Home and Small Businesses v4.01 CCNA Discovery: Working at a Small-to-Medium Business or ISP v4.1 New topics include: Determining an IP address range Cisco device boot sequence Configuring port-security and other security measures on Cisco Switches Managing multiple telnet sessions Routing protocol metrics and the purpose of the administrative distance Methods of IOS Backup and Recovery Troubleshooting CCNA Discovery: Introducing Routing & Switching in the Enterprise v4.0 CCNA Discovery: Designing and Supporting Computer Networks v4.0 CCNA Exploration CCNA Exploration: Network Fundamentals v4.01 CCNA Exploration: Routing Protocols and Concepts v4.02 CCNA Exploration: LAN Switching and Wireless v4.0 CCNA Exploration: Accessing the WAN v4.0 Working at a Small-to-Medium Business or ISP v4.1 In response to valuable instructor feedback received from early adopters of CCNA Discovery, an updated English version of Working at a Small-to-Medium Business or ISP, the second course in the CCNA Discovery curriculum, is now available for immediate use on Academy Connection. In alignment with our release numbering scheme, this new version is designated as a minor release (v4.1), since the course content has been updated. Instructors will want to review these changes, but the overall flow of the course has not been affected. The main purpose of this revision is to provide more practice scenarios and preparation for the CCENT certification exam. Other changes to the content include the following: A new chapter at the end of the course, focused on troubleshooting and practice scenarios An expanded focus on Cisco IOS router management Enhanced lesson content and interactive activities in existing chapters Nineteen new labs and 12 new Packet Tracer activities, mostly in the new troubleshooting chapter Updated assessments, including new questions for chapter quizzes, chapter exams, and the final exam Maintenance fixes Please review the CCNA Discovery Scope and Sequence document, which has been updated with the new chapter outline for Working at a Small-to-Medium Business or ISP v4.1. For a complete list of content changes included in this release, please review the Release Notes document for this course, which is available on the Academy Connection Tools page. See Academy Connection Headlines for more details...

What Version Are You Using? To find the version number of the course content you are using, click on the link "About" at the bottom of any curriculum page.   And it will pop up a new window.

Resources

CLI and Academy Connection Instructor Page There are a number of resources linked off the Academy connection instructor page. We’ve circled just a few on this page Click Now lets take a closer look at the two areas of CLI (Cisco Learning Institute) and Tools...

Instructor Materials from Cisco Learning Institute Interactive Course Guides (ICG) Provide instructional support consistent with learning by doing approach Contain ideas for activities, discussions, and reflection Also key ideas, critical concepts, teaching goals, case studies, and tools Instructor Reference Guides (IRG) formerly ‘Delta Documents’ Provide comparison of new and existing curricula Primarily for existing instructors to determine overlap PowerPoint Presentations Building blocks for instructors, who can alter the presentations to fit their needs. Include chapter objectives and section-level objectives with graphics and summaries

Instructor Tools On Academy Connection

Tools Available to You on Academy Connection Currently Available Datasheets Scope and Sequence documents Detailed equipment list Product demos FAQs At-A-Glance Migration guidelines (found under Tools for CCNA version 3.1) Job framework information Curriculum Selection Guidelines Presentations New CCNA Video New CCNA servers page New Packet Tracer page We have developed several resources to assist with the deployment and adopting of the new CCNA curricula. They are all available on Academy Connection, either on the Course Catalog or Tools pages for each curricula The At-a-Glance and FAQs provide a description of the new CCNA curricula, benefits, target audiences, and availability. The external presentation is this slide deck, which provides an overview of the Networking Academy program portfolio and details about the new CCNA curricula, changes, positioning, and more. The Scope and Sequence documents provide the curricula & course descriptions, with chapter outlines and equipment requirements. The detailed equipment list provides part numbers for ordering.

(min. 8-10 hours per course) (min. 4-8 hours per course) Instructor Training CCNA Discovery CCNA Exploration Current Instructor Not required but strongly recommended Encouraged to read the new CCNA curricula, Interactive Course Guide (ICG), Instructor Reference Guide (IRG), and slide presentations (min. 8-10 hours per course) (min. 4-8 hours per course) New Instructor Instructor training for the new CCNA curricula varies for current instructors and new instructors. We highly recommend that current CCNA instructors complete the instructor training to understand the new style and content. Since the current instructors are somewhat familiar with the content, they can opt to complete the training remotely. New instructors must complete in-person training. In person training required Approximately 40 classroom hours per course; similar to current CCNA v3.1

Cisco Press Text Books Check www.ciscopress.com or sign up for the newsletter for the latest info Discovery Book Target Availability Networking for Home or Small Business Learning Guide Available Now Working at a Small-to-Medium Business or ISP Introduction to Routing and Switching in the Enterprise Designing and Supporting Computer Networks Exploration Book Target Availability Network Fundamentals Companion Guide Available Now Lab & Study Guide Routing Protocols and Concepts LAN Switching and Wireless Accessing the WAN

Supporting Material

Operational Requirements Equipment: Overall, there has been a reduction in equipment requirements. CCNA curricula requirements now include a Linksys wireless router - details on the course catalog Guides Available: 1) Computer requirements 2) Legacy Equipment & Software Guides: Image & Hardware Support Assistance with Legacy Equipment and Software (see ‘Classroom Set up’ tab under Tools)

CCNA Discovery and Eagle Server Support CCNA Discovery & Eagle Server – provides network services in your classroom lab without going on to your schools intranet (e.g. FTP, email, streaming video, Web hosting, instant messaging & more). Can be implemented either through a bootable CD or installed as a permanent server. New CCNA Servers page Linked from the Tools & also off the Course Catalog area on Academy Connection includes: Instructions FAQs Additional Server resources Server Interactive Course Guide (ICG) available from CLI Forums & Chat: Discovery & Eagle Network Services Servers Discovery Server Live CD v2 Instructions document Overview Burning the CD Image Starting the Server Quick Info Configuring the server Streaming Video Server instructions Quick Start Instructions Common Issues and Answers Additional Resources for Instructors A number of additional resources are available for instructors. These are all located on Academy Connection and include: Frequently Asked Questions (FAQ) Document Discovery Server ICG Peer supported discussion forum Cisco Netacad Help Desk ***Prior to the summer there were two ***Way installed the course content onto the server … so students could access the course material from the school’s server The Discovery Server Live CD v2.0 provides all of the network services necessary to support the CCNA Discovery curriculum and hands-on labs. It requires no installation and will run on minimal hardware. The entire server runs from RAM. The server is designed to provide preconfigured services such as DHCP, DNS, FTP, TFTP, HTTP, SSH, Telnet, SMTP, POP3, IMAP and streaming video. Many other services and tools are available on the CD to allow the creation of more challenging lab exercises. The following are among the more useful applications: WireShark, a packet sniffer nmap, a port scanner Diag, a network diagramming tool Complete office suite including word processing, presentation and spreadsheet applications Eagle Server v2.0 Instant Messaging Wiki Server Domain Name Server Email Server Web Server FTP TFTP SSH

Continuous Quality: Maintenance & Bug Reporting Extensive, robust quality processes updated & in place Cisco New Product Introduction methodology Reported bugs are continuously monitored and fixed Planned maintenance releases – (e.g. Dec. 10) For more information , check out the recent headlines on Academy Connection http://www.cisco.com/web/learning/netacad/downloads/pdf/CurriculumReleaseBugReporting-06NOV07-final.pdf Assessments continuously refreshed as required Policy is to correct and refresh as soon as possible Three CCNA assessment updates released since launch Processes will continue to evolve and improve Check for known issues and report bugs in curricula and assessments using Help link on Academy Connection Maintenance Releases Course maintenance releases are one part of the extensive continuous quality processes we practice throughout the product lifecycle of a curriculum. Reported curriculum bugs are constantly monitored and fixed and delivered in planned maintenance releases, while assessments are continuously updated as required. Our policy is to correct reported errors and refresh assessments as quickly as possible. For more information about the types of Networking Academy curriculum releases and details on how to report bugs in curricula and assessments, please review the Curriculum Release & Bug Reporting Processes. If you have questions after reviewing these resources, please contact your local Networking Academy representative for assistance.

CCNA Certification Prep Center http://forums.cisco.com/eforum/servlet/PrepCenter?page=main Free of charge to anyone with a Cisco.com guest login Provides certification candidates with practice questions, labs, simulations, tips, discussion forums CCNA videos Advice from CCNA experts

Cisco Certification Exam Vouchers Available Vouchers Discount Vouchers: These vouchers allow qualified Networking Academy students to take the following Cisco certification exam at a reduced cost: ICND1 (640-822) ICND2 (640-816) CCNA (640-802) Retired Exam Promotional Code: These promotional codes allow Networking Academy students, instructors & alumni to take the following retired exams until July 31,2009: INTRO (640-821) ICND (640-811) CCNA (640-801) Testing with Pearson VUE Cisco exams are only available through Pearson VUE, to register for exams you may: Contact a Pearson VUE agent directly (www.pearsonvue.com/cisco/contact) Register via the Pearson VUE website (www.pearsonvue.com) Call or visit a test center directly; to locate a test center visit the Pearson VUE website (www.pearsonvue.com) and use the “Locate a Test Center” option Detailed Voucher Information Visit Academy Connection post login Go to Tools Page – scroll to bottom for Program/Marketing Tools Go to the Program Tab Scroll to Certification and Voucher Info Here you will find a link to a comprehensive slide deck

We Thank You… for All You Do!

To Learn More! US Academy Conferences 2008 June 30 – July 2 Saratoga Springs, NY The Saratoga   July 7 – July 9 Portland, OR Red Lion on the River July 28 – July 30 Little Rock, AR The Peabody  Registration – is now open! For more information – www.cisco.com/go/academyconference

To Learn More! Canadian Academy Conferences 2008 March 26 – March 28 Vancouver, BC BCIT   May 7 – May 9 Toronto, ON Durham College May 28 – May 30 Montreal, QC (en français) College de Rosemont  Online registration –open now For more information – http://www.cisco.com/offer/usc/cac08/vancouver/index.htm

What Can You Expect? Sessions to increase technical and program knowledge for Cisco Networking Academy instructors and administrators. Opportunities for dialogue among educators, Cisco program staff and academy personnel about IT trends and career paths related to IT education. Sharing strategies and best practices for leveraging the new CCNA Discovery and Exploration curricula, IT Essentials: PC Hardware and Software, and CCNP curriculum. Creating connections among Academy instructors and administrators, the academy team, academy partners and IT professionals.

Thanks for Your Participation Today! To best serve our students, our goal is to assure all current CCNA academies have a plan in place to convert to CCNA 4.0 before the 2008-09 school year, if not sooner... If you need more information beyond this Webinar, please check: Academy Connection (try the HELP Link, too) or contact your Regional Academy

Q and A

Aligning Certifications to Jobs Skills Certified Job Roles Job Titles Cisco Certified Entry Network Technician (CCENT) Install, operate, and troubleshoot small routed and switched networks Basic optimization of network Connect to other networks (LANs and WANs) Install a small wireless network Identify security threats and basic mitigation methods Setup, install and maintain PCs, servers, racks and cabling Train users Support senior technicians Staff a help desk, retrieve calls, and isolate problems Use monitoring tools to verify network operations Entry Level Help Desk Technician Entry Level Technical Support IT Systems Coordinator Entry Level Operating Center Technician Entry Level IT Technician/ Specialist CCNA Install, operate and troubleshoot medium sized routed and switched networks Implement and troubleshoot various protocols to manage addressing, perform load balancing and authentication Establish and troubleshoot connection to service provider over WAN Assist in design, installation, configuration and maintenance of medium sized routed and switched networks Isolate network problems Support users via helpdesk for hardware, software and network Use monitoring tools to ensure network operations Help Desk Support Specialist Network Technician Network Specialist Network Administrator Technical Support Specialist Network Engineering Technician Excerpted from New_CCNA_Curricula_Overview_03DEC07.ppt (As of Dec. 17, 2007, available for download under the Curriculum tab on the Tools pages for CCNA Discovery and CCNA Exploration courses.)

Chapter Demos

New CCNA Curricula Video