Belnet Antispam Pro A practical example Belnet – Aris Adamantiadis BNC – 24 November 2011

2Belnet Antispam Pro: a practical example Agenda The problem with SPAM –The worth of spam –Spam is dangerous –Possible solutions Antispam pro –Advantages –Features Demonstration

The problem with SPAM

4 is critical –Highly important communication channel –Staff & students expected to read mails –Also source of unsolicited “commercial” s… is a huge mass-market platform –Spammers send huge volume of bulk s –Even very low click rate (below 1%) produce huge profits Spammers abuse your resources Belnet Antispam Pro: a practical example

The worth of spam % success – 8 sells on 10 million s – Spam business not going to stop Belnet Antispam Pro: a practical example

6 Spam is dangerous Numerous threats –Abuse of human and computer resources –Identity and information theft –Extortion of money – Estimated cost of spam: € /user /year It is important to protect against it –Antispam filter –Antivirus solution Belnet Antispam Pro: a practical example

7 Possible solutions In-house Antispam solution – Very flexible, independence – Very expensive in HR Commercial appliance – Good maintenance – Rack space, power, availability issues Commercial cloud solution – Good scalability, easy maintenance – Where are your data stored ? Belnet Antispam Pro: a practical example

8 Belnet Antispam Pro Cloud-based solution –Customizable and scalable spam and virus protection –Automatic updates in spam protection software –High availability Flexible –Easy user management and delegation –Customizable by customer Complete –Inbound and outbound mail spam scanning –Detailed Reporting Belnet Antispam Pro: a practical example

9 Architectural overview Belnet Antispam Pro: a practical example

Antispam Pro : Advantages

11 Advantages Less spam –Around 98% of spam caught –Economies in bandwidth, storage and hardware Cloud service –No hardware needed –No infrastructure maintenance –Scales to your needs – s stay in our network Belnet Antispam Pro: a practical example

12 Advantages Easy to use –Access through (simple or expert) web interface –Allow configuration per: institution, domain, end-user –Administration delegation Makes it easy to have different administrators for each domain –Interactive help on all Web User Interface pages Cost effectiveness –Less resources spent, less bandwidth, less maintenance Belnet Antispam Pro: a practical example

13 Advantages IPv6 compliant –Your service is publicly available on IPv6 from day 1 Multiple authentication methods –LDAP(s), Active Directory, IMAP(s) –Belnet R&E federation Support –24/7 Helpdesk for urgent issues –24/7 service monitoring (NOC) –Business hours standard support Belnet Antispam Pro: a practical example

Features of Antispam Pro

15 Functionalities Blacklisting, whitelisting Greylisting SPF, DKIM Bayesian filtering Antivirus Phishing detection Geolocalisation Belnet Antispam Pro: a practical example

Feature – Spam filtering Possible actions on spam –Trap –Tagging –Reject –Drop Log searching –Based on recipient, stream, date, subject, … 16Belnet Antispam Pro: a practical example

Customization - Realms 17 baseadvanced Customer A Customer B basic Customer C Belnet Antispam Pro: a practical example

Customization - Realms 18 Customer AAdmin domainsa.example.comb.example.com Students domains c.example.com Single administrative entity Belnet Antispam Pro: a practical example

User login End users can log in the platform (if permitted) –Authentication via AD, LDAP, Belnet R&E Federation, POP3, IMAP –Users can change some settings Users can access the trap –If quarantine is used (optional feature) –Spam s are stored in a trap for 40 days 19Belnet Antispam Pro: a practical example

20 Belnet “best-practice” filter Discard viruses Tagged subject with score > 5 Reject spam above score 20 Use blacklists to add score Customized filter (per domain) Discard viruses Tagged subject with score > 5 Reject spam above score 8 Use blacklists to block End-user filter Custom settings: Discard viruses Tagged subject with score > 5 Reject spam above score 20 Use blacklists to add score Predefined filters: Lenient Normal Strict No Scanning No customization: Filter settings and inheritance Belnet Antispam Pro: a practical example

Outgoing mail server Antispam Pro can be used for outgoing mail – goes through spamfilter for security –Rate-limiting mandatory (on a reasonable basis) Only for Antispam Pro customers –Access permitted on basis of IP address (yours !) –Not a separate product 21Belnet Antispam Pro: a practical example

Virus scanning Virus scanning enabled by default –Currently using ClamAV –No AV can give 100% success rate –AV solution will be enhanced in near future s scanned positively are rejected –Setting is customizable but change is discouraged 22Belnet Antispam Pro: a practical example

Demonstration

In practice How to implement – , phone call to CR department –Appointment with Technical Advisor –Contract + implementation Pricing –Based on amount of users –Organization category 24Belnet Antispam Pro: a practical example

Briefly Antispam PRO is a very effective way of resolving the spam problem – Fully customizable, a-la-carte filtering – High availability – Cloud-based, no infrastructure – Secure – Interested ? See us ! Belnet Antispam Pro: a practical example

Bonus: Cost of Spam 1 FTE : ±60.000€ /year –220 days of 7.5 hours –35€ per hour 20 Spams per day –5 seconds per spam to clean up –1.6 minutes every day –6 hours every year 200 € of unproductivity /year 26Belnet Antispam Pro: a practical example