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Contents I. GS Action list following the 98th meeting held on 7 December 2012 II. CERN Hotel III. LS1 i. Increased car fleet IV. Restaurant & Snack Service V. Mobility i. Car Sharing review ii. Shuttle Service iii. Bicycle entrances iv. Electrical cars VI. Green Space Management VII. Service Management 2

GS Action list following the 98th meeting held on 7 December 2012 ItemStatus 1 Continue improving the CERN Hostel booking procedure and establish a long-term waiting list In production early April Investigate short-term parking facilities in front of the Medical Service, CERN Stores and Electronics Pool Drawings discussed and approved – Order made to the suppliers - Marking to be done according to the weather conditions – Should be done by the end of March. No road marking works have been done since October due to the weather. 3Circuit 4 - Add a new shuttle stop in front of the HotelStarted as of the 3rd of December. 4Rooms for disabled persons : Price to be decreased.2 rooms for disabled persons: one single 58 CHF/night and one twin 77 CHF/night for 2 persons and 64 CHF/night if ocupied by one person only. Shall become 27 CHF/person/night starting from January Renovation Building 38Study by the architect to quote costs and check the technical feasibility, taking into account safety issues, is in progress 3

GS Action list following the 98th meeting held on 7 December 2012 ItemStatus 6 Stable WiFi in the Foyer in Saint-GenisRequest was discussed with the Foyer – During the works the WiFi has been reinstalled and improved. Since this period no complaints have been registered by Saint-Genis nor the CERN hotel. 7 Cars to be scrapped near the CLIC building to be removed We are looking for another place for this parking. Half of the present cars are going to be removed and scrapped. 8 Organise with ESSO the same procedure we had with BP ESSO to be contacted – Procedure to be established with the support of the purchasing service 9 Family card for unmarried couples with childrenTo be registered as ‘family member’ or as external, refer to: eguide/contrats/proc_externals_fr.asp and the OC2. 10Vending machines and sandwich stand empty too quickly Information transmitted to NOVAE – Follow up of this item is in progress 4

GS Action list following the 98th meeting held on 7 December 2012 ItemStatus 11 Is the code of conduct available in Building 55?The code of conduct is available in Building 55 and given to every new person registered at CERN. 12 Closure of the service regarding the replacement of lost keys for very old furniture. Only an average of 5 requests per week. Some keys no longer available. The new proposal is to change the cylinder. This procedure is already in place for more recent furniture (10 – 15 years old). Service Desk has been informed regarding this procedure. 5

CERN Hotel – Average Occupancy Rates CERN Hotel Occupancy rates already registered for the coming months March 2013 April 2013 May 2013 June 2013 July 2013 August 2013 Occupancy Rate in % 71%58%41%79% 65% Mar Apr June Aug Sept Oct Nov Dec July Feb May Jan 6

CERN Hotel – Average Occupancy Rates Mar Apr June Aug SeptOct Nov Dec July Feb May Jan Occupancy Rates in % 72.5% (Source Betisoft) 73.5% (Source Fidelio as from July 2009) 76% (Source Fidelio) 74% (Source Fidelio) 80.43% (Source Fidelio) 7

Saint-Genis Foyer – Average Occupancy Rates Average Occupancy Rates 68.10%67.35%74.96%79.47%82.59% 8 Number of web-bookings since August 2012 Per month August 2012September 2012 October 2012 November 2012 December 2012 January 2013 February 2013 Number of web- bookings

CERN Hotel – Renovation Building 38 – Proposal 9 Building 38 could comprise: 28 shared rooms (Currently 26); 88 single rooms with washbasin (Currently 58); 80 single with shower (Currently 60). The 30 single rooms with washbasin and toilet and the 25 double rooms will disappear. Total of 196 rooms (Currently 199). Does this proposal answer CERN users needs?

LS1 - Car fleet increase Based on extension of current contracts ; Maximum estimated number of additional cars is as follows: 114 Cat B 37 Cat A For a total number of 151 vehicles of which 20 will be allocated to PH Department Agreement with contractors to mount and maintain winter tyres all year round on the CERN car fleet. 10

Restaurants & Snack Service 1. Cafeteria refurbished in Building 40; 2. Early 2013, renovation of the cafeterias in Buildings 6 and 30; 3. 2 additional vending machines at points 2, 4 (May 2013), 6 and 8 (April 2013) for both cold and hot drinks + food; 4. Paper hankerchieves and deodorant already in the vending machine in the Main Building. These items have to be better advertised ; 5. Wider range of products to be available in all vending machines, drinks and food alike; 6. Information about the use of disposable cups in the cafeteria in Building 40 to be installed next week ; 7. 2 microwave oven to be replaced in Restaurant no 1, 2 additional machines have been already ordered. 11

Car Sharing review – 1/2 Current stations and dedicated number of cars Number of bookings per month RFID cards distributed; 2. Average time of use between 30mn and 3 hours STATIONSLOCATIONS B332 B42 B403 B302 B1246 B1291 B5134 B8921 B8641 B8661 B8741 B22551 B363 B542 MONTHBOOKINGS April May June July Aug Sept Oct Nov Dec Jan Feb

Car Sharing review – 2/2 DONE 1. Add a new station at Point 2;DONE IN PROGRESS 2. Propose the use of cars from point A to B;IN PROGRESS IN PROGRESS 3. 5 additional cars in the car-sharing fleet; IN PROGRESS DONE 4. When a car is not available at one station, propose another car at the nearest station.DONE 13 List of improvements

Shuttle Service 1. In 2012 nearly 110’000 passengers were transported, i.e. an increase of 18% compared to Fleet renewal – 3 new buses purchased (31 and 2 x 13 seats) 3. In the first two months of 2013, 16’434 passengers have already been transported. 14

Bicycle entrances - Prevessin Between the 6 th of August and the 30 th of November a new bicycle entrance was opened on the Prevessin site. It was closed at the end of November, and will reopen on the 1st of April. Statistics between August and November Number of daily entries Number of daily exits 15

Bicycle entrances - Prevessin An additional bicycle entrance has been created in Prevessin, it will open on the 1st of April. 16

Bicycle entrances – Meyrin Pedestrian and Bicycle Gates to be installed at Gate C as a test – Work almost completed. 17

Bicycle entrances – Meyrin New bicycle entrance near Gate D ? Agreement from the French and Swiss Customs to be sought. 18

Electrical CERN 1. 2 electrical cars being tested for 2 weeks; 2. Excellent feed-back; 3. Introduction of electrical cars for the mailing service as a first step; 4. Beta test also for recharging stations.

Green Space Management 1/2

Green Space Management 2/2 21

Service Management 22

Many thanks for your attention!