2015 ANNUAL USER SURVEY Nick Rabbets Managing Director – TRICS Consortium Limited

PRESENTATION AREAS 1. Survey Format 2. General Results 3. Expected Outcomes 4. How Users Can Help 5. Next Years Survey

METHOD OF SURVEY  User Feedback sought since TRICS began  Past 2 or 3 years been undertaken by Survey Monkey  Better Response Rate  Easier to Analyse the Results

THIS YEARS RESULTS  126 Completed Surveys  Highest Ever Number of User Comments  Areas of Interest have started to change

OPINION OF TRICS 86% 72%

AREAS THAT ARE GOOD, BUT COULD BE IMPROVED 62% 68%

SUGGESTED IMPROVEMENTS  120 suggestions made this year  Simplistic User Manual  24 hour counts or ATC data for some Land Uses  Filtering by Census Data Fields  Filtering by PTAL Score (Greater London Only)  The ability to give a reason for multiple deselection of sites

SUGGESTED RESEARCH  Investigation into Internalisation of Trips for Large Sites  How has Sunday Trading, Internet Shopping and Click and Collect Changed Shopping Habits?  Do Travel Plans Change Travel Behaviour?  Before and After Studies

Score Greater London33.33%8.33%4.76%2.38%10.71%3.57% 2.38% 28.57% South East10.59%4.71%8.24%3.53%9.41% 5.88%8.24%5.88%34.12% South West8.54%3.66%8.54%3.66%13.41%9.76%8.54% 6.10%29.27% East Anglia6.33%1.27%13.92%5.06%20.25%6.33%12.66%6.33%7.59%20.25% East Midlands4.88%1.22%6.10%2.44%24.39%14.63%9.76%7.32% 21.95% West Midlands2.56% 5.13%3.85%23.08%14.10%7.69%12.82%8.97%19.23% Yorkshire & N Lincs3.61%1.20%8.43%2.41%18.07%7.23%9.64%12.05% 25.30% North West3.66% 7.32%1.22%17.07%4.88%9.76%12.20%8.54%31.71% North3.70% 7.41%2.47%19.75%4.94%7.41%12.35%11.11%27.16% Wales19.23%7.69%11.54%8.97%19.23%6.41%5.13%8.97%1.28%11.54% Scotland26.25%7.50%8.75%7.50%12.50%8.75%7.50%2.50%3.75%15.00% Greater Dublin60.76%11.39%6.33%1.27%5.06% 1.27% 0.00%7.59% Connaught62.82%10.26%6.41%0.00%7.69%1.28%2.56%1.28% 6.41% Munster62.82%10.26%6.41%1.28%6.41%1.28%2.56%1.28% 6.41% Leinster61.25%11.25%7.50%0.00%7.50%2.50%1.25% 6.25% Ulster (Republic of Ireland) 64.56%11.39%5.06%0.00%6.33%2.53%1.27% 6.33% Ulster (Northern Ireland)60.26%11.54%6.41%0.00%7.69%2.56%0.00%2.56%1.28%7.69% REGIONS OF INTEREST RankRegionFactored Score 1North West42.8 2Yorkshire & N Lincs42.5 3South East41.3 4North41.1 5East Midlands39.5 6South West39.5 7West Midlands38.1 8East Anglia35.9 9Greater London Scotland Wales Ulster (Northern Ireland) Greater Dublin Leinster Connaught Munster Ulster (Republic of Ireland) Importance 17 Regions ***

SURVEY AREAS **

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SUGGESTED LAND USE CATEGORIES  Trade Counters (Screwfix, Euro Car Parts etc.)  Large Residential Settlements (assume this means the new sustainable type of developments)  Large Urban Extensions  Serviced Apartments  Retirement Complexes

OUTCOMES  TRICS works with Users to Constantly Develop the System.  System Development Proposals are Assessed and Scored prior to choosing the ones to be implemented in this years Programme.  Research Projects are discussed and successful ones taken forward with other organisations to ensure joint working.  Data Collection – Regional Spread and Land-Uses – taken into account when Ian undertakes the next Data Collection Report.

HOW USERS DEVELOP TRICS  DON’T WAIT FOR ANNUAL SURVEY!  – probably the easiest for development suggestions  Telephone – Best for immediate problems and bugs  Social Media – Linked-IN (TRICS Group) Twitter Facebook ??  UGM Open Forum  Working Groups

NEXT YEARS TRICS SURVEY  Expect to receive an March/April 2016!  Similar Successful “Survey Monkey” format  Contact the TRICS Team if you need to inform us of changes to address  Considering additional questions:  Off Line Usage – How many use the downloadable version?  Feature Removal – Are there any features that should be removed?  Site Survey Recommendations – Do you know of any specific sites that should be on TRICS?

URGENT NOTICE  Did you know you can get your sites onto the Database?  Contact the TRICS Team with initial site details and contact names and telephone numbers to include it within the annual survey programme (subject to Land-Use being required).  Site Occupier receives a full copy of the survey and it does not cost them anything.  Survey is included within the database, giving it extra weight when used as part of a future Planning Application.  If you get written Permission for TRICS to undertake a Survey even better.