Managing Others Monday 17 th October 2011

Areas to be covered Examples of management/leadership styles Tips for managing others Dealing with difficult people Group exercises Belbin Team Roles Questions

Management/Leadership styles Autocratic Democratic Bureaucratic Laissez Faire Transformational Transactional

Autocratic style Margaret Thatcher

Democratic style Jamie Oliver

Laissez Faire style Sven Goran Eriksson

Transformational style Richard Branson

Tips for managing others Create a supportive environment Understand the skills of the team No two people are the same Make difficult decisions as needed Know how to give feedback Don’t be paternal/maternal Getting the task done Show an interest in your team

Dealing with difficult people Try to spot problems in advance Refuse to engage in arguments Recognize and respect differences Set boundaries Ask – why are they being difficult? Don’t be defensive Help them Improve your communication skills Don’t assume your way is the right way Let go of grudges

Group exercises Split into groups to agree style of management for particular situation

Belbin Team Roles Identified 9 team roles for a successful team The Plant The Monitor Evaluator Coordinators Implementers Completer Finishers Teamworkers Shapers The Specialist Resource Investigator

Questions Any questions?

End of session Thank you for attending