Vernell Jenkins Lisa Locklear & Denise Melton

 Each member of the class will receive an “Organizational Change” BINGO card.  The BOLD words on each slide are the words you are trying to match on your card.  When you get three down or across, simply raise your hand to let us know you have achieved “BINGO.”  One of us will come around & give you a prize!  Let’s begin….

 This particular article highlights a segment of a larger study  This was a rapid and pervasive organizational change  Participation of front line social workers in the organizational change process  The change experience, impacts on clinical programs/services and the impacts on front line social workers professionally and personally

 Changing the model of service delivery  Concerns regarding the delivery of programs and services in an Eastern Canadian province  Moving primarily social work services: child welfare, community living and youth corrections from a provincial government- governed model (provincial government department) to a community health- governed model (with a government appointed board of directors)

 Social Development Theory: attempts to explain qualitative changes in the structure and framework of society that help the society better realize its aims and objectives  NASW Code of Ethics  2.01 Respect  3.09 Commitments to Employers  4.01 Competence  4.05 Impairment

 The social workers felt as if their input on the organizational change was not valued or heard by their leaders  Job responsibilities had changed due to legislation to changes that affected their job  Power struggle: Social workers employed over a year had input versus the social workers that were employed less than a year

 Front line social workers did not view any victories in regards to this organizational change; it simply was an administrative shift.

 Opportunity to participate was not genuine  Not feeling valued or involved in the process  Services to clients had not been well developed and lacked relevancy

 Main implication of change: the passing of the Canada Health and Social Transfer Regulations & key provincial documents that identified concerns  Social Workers Role: In this case study the role of front line social workers was not taken into account

 Planning, organizing and carrying out change process in human services organizations can be very challenging  Leaders may value participation in planned change; however, planned change also needs to be transparent  The information provided within this article could assist organizations considering change (rapid change) a better understanding in regards to areas they need to consider or take into account beforehand

 Devine, M. (2010). Participation in organizational change processes in human services organizations: the experiences of one group of frontline social workers. Administration in Social Work, (34) pgs DOI: /

THANK YOU! WE APPRECIATE YOUR TIME. VERNELL, LISA & DENISE