Gaming the System: A Business Continuity Tabletop Exercise Simulation Copyright Christine Brisson, 2012.This work is the intellectual property of the author.

Slides:

Advertisements

Similar presentations

Technology Across the Curriculum Programs Keys to Success Beth Secrist, TAC Coordinator Copyright Beth Secrist, This work is the intellectual property.

Advertisements

What Does the Net Generation Expect From Us? SAC August 8, 2005 SAC August 8, 2005 Copyright © 2005, Joel L. Hartman. This work is the intellectual property.

Business Continuity Planning at CSULB Business Continuity Services California State University, Long Beach CSULB, 2008.

Disaster Recovery Planning Because It’s Time! Copyright Columbia University and Bentley College, This work is the intellectual property of the author.

Copyright Tom Parker, Ron DiNapoli, Andrea Beesing, Joy Veronneau This work is the intellectual property of the authors. Permission is granted for.

Copyright Donald E. Harris This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial,

Problem of the Week! Max was in charge of getting the equipment for the 14 people on his baseball team. He made sure he had 8 bats and 38 baseballs. He.

Worcester Polytechnic Institute 1 Providing Technology Orientation for New Faculty and Staff Copyright © 2005 Worcester Polytechnic Institute This work.

An Online, Interactive Approach to Copyright and Intellectual Property Law Education EDUCAUSE Midwest, March 2007, Chicago Christine Greenhow, Ed.D. J.D.

Innovation and Outcomes: Voices of Experience Purdue University Calumet Midwest Educause Conference Monday, March 13, 2006 Heather L. Zamojski: Course.

Assessing the Effects of Virtual Communities of Practice on Professional Development 2003 AAHE Assessment Conference Darren Cambridge & Vicki Suter EDUCAUSE/NLII/AAHE.

Faculty Workshops Series

Saturday May 02 PST 4 PM. Saturday May 02 PST 10:00 PM.

UWM CIO Office A Collaborative Process for IT Training and Development Copyright UW-Milwaukee, This work is the intellectual property of the author.

Pam Downs Ajay Gupta The Pennsylvania Prince George’s State University Community College "Copyright Penn State University This work is the intellectual.

IT Strategic Planning From Technical Dreams to Institutional Reality

Copyright Statement © Jason Rhode and Carol Scheidenhelm This work is the intellectual property of the authors. Permission is granted for this material.

It’s All in How You “Sell” It Pay for Print vs. Print Conservation:

Promoting Faculty Adoption of Technology Beth Boyd Instructional Technology Consultant Religion, Women’s Studies, & Health & Exercise Science Steven Wicker.

Copyright Shanna Smith & Tom Bohman (2003). This work is the intellectual property of the authors. Permission is granted for this material to be shared.

Moving Out of The Shadows: Shining a Light on Data David Rotman Director of Computer Services Mark Mazelin Web Development Coordinator Copyright David.

The Need to Meet Accreditation Standards: A Systems Analysis of Technology Integration in Teacher Education Lincoln University of Missouri Division of.

Information Security Governance in Higher Education Policy2004 The EDUCAUSE Policy Conference Gordon Wishon EDUCAUSE/Internet 2 Security Task Force This.

Center for Instructional Technology James Madison University Strategies for Transitioning to the Age of Digital Media Sarah E. Cheverton James Madison.

Copyright notice  Copyright Victoria Mantor and Wangui Njuguna This work is the intellectual property of the author. Permission is granted for this.

Next Generation Strategic Planning for Educational Technology and IT: A Study of Process and Engagement Deborah Keyek-Franssen and Marin Stanek IT Initiatives.

Classroom Technologies Re-organization Copyright Kathy Bohnstedt, This work is the intellectual property of the author. Permission is granted for.

Washington and Lee University Lexington, Virginia EDUCAUSE 2002 "Juggling Opportunities in Collaborative Environments" October 1 ‑ 4, Atlanta, Georgia.

Sharing MU's SharePoint Experience 2005 Midwest Regional Conference Innovative Use of Technology: Getting IT Done Wednesday, March 23, 2005.

(Insert agency name and/or date) Are we prepared?.

Sharing Information and Controlling Content: Continuing Challenges for Higher Education Susanna Frederick Fischer Assistant Professor Columbus School of.

SALTING THE OATS ENGAGING FACULTY IN “IT” BY ENGAGING STUDENTS KENTON ADLER LYON COLLEGE BATESVILLE, AR Copyright Kenton Adler, This work is the.

Please Note: Copyright –David L. Snellman This work is the intellectual property of the author. Permission is granted for this material to be shared.

Building the Integrated Learning Center Having the right people at the table Chris Johnson, Senior Consultant for Learning Technologies University of Arizona.

Issues Associated with ePortfolios in Small Colleges EDUCAUSE Mid-Atlantic Regional Conference 2006 Ed Barboni, Senior Advisor, Council of Independent.

Pay for Print vs. Print Conservation: It’s All in How You “Sell” It © Kathy Gervasi and Bill Thieke, This work is the intellectual property of the.

The "How" and "Why" of a Large-Scale Wireless Deployment  March 3, 2004  EDUCAUSE Western Regional Conference Sacramento, CA Copyright Philip Reese,

Welcome to CAMP: Charting Your Authentication Roadmap Mike Grady Senior Technology Architect and Strategist Campus Information Technologies and Educational.

Copyright Copyright University of Washington This work is the intellectual property of the author. Permission is granted for this material to be.

Thursday, November 6, E-Learning Objects: The Value of SCORM and MPEG-7 Packaging for Digital Media Assets Interactivity Cesar Bandera, Director.

Authority Process & Policy   Advanced CAMP July 9, 2003 Copyright Sandra Senti This work is the intellectual property of the author. Permission.

George Mason University Assessing Technology Support: Using Portfolios to Set Goals and Measure Progress Anne Agee, Star Muir, Walt Sevon Information Technology.

Copyright © 2003, The University of Texas at Austin. This work is the intellectual property of the author. Permission is granted for this material to be.

Garside: SNC2D. The following schedule is for Period 2 Class:

DON TIME. What is DON TIME? A time for students to get HELP with academics from their OWN teachers A time to COMMUNICATE with teachers about your grades.

Learning & Teaching = Activities Copyright Steve Ehrmann & Nikki Reynolds, This work is the intellectual property of the author. Permission is granted.

Virtual Orientation: Personalized Communities with Market Appeal Marcus P. Robinson Brian A. Young Educause 2001 Indianapolis, Indiana.

Integration is Critical for Success Curriculum Course Delivery Ongoing Support Instructor & Learner.

1 Effective Incident Response Presented by Greg Hedrick, Manager of Security Services Copyright Purdue University This work is the intellectual property.

Creating an Agile and Responsive IT Organization Presented by Ohio University - Zanesville.

Copyright © 2011 Rachel Fourny. This work is the intellectual property of Rachel Fourny. Permission is granted for this material to be shared for non-commercial,

Quickly Establishing A Workable IT Security Program EDUCAUSE Mid-Atlantic Regional Conference January 10-12, 2006 Copyright Robert E. Neale This.

Mining User Data: Getting the Most out of your CMS John Fritz, UMBC.

Copyright Michael Dieckmann, Geissler Golding, Melanie Haveard This work is the intellectual property of the author. Permission is granted for this material.

Chief Information Officer Effectiveness in Higher Education Wayne Brown, Ph.D. Copyright Wayne Brown This work is the intellectual property of the.

Copyright Michael White and Sylvia Maxwell, This work is the intellectual property of the author. Permission is granted for this material to be shared.

© Scottsdale Community College Leveraging the Power of E-Learning Taking your course to a higher level Presented by Sidne Tate Director, Instructional.

Top 10 Challenges of the Academic Technology Community Veronica Diaz, John Campbell, Dennis Trinkle Wednesday, October 24, :50 p.m. - 4:40 p.m.

Presentations Webinar.  Date: January 8, 2016  Time: 9:45am – 2:15pm  Location: Kansas Association of School Boards 1420 SW Arrowhead Road.

A Collaborative Blueprint for Classroom Design Barbara Brandt, ITD Carole Meyers, Emory College Emory University Copyright Barbara Brandt and Carole Meyers.

SupportU 24x7: Implementing and Maintaining a Co-Managed Help Desk

Gaming the System: A Business Continuity Tabletop Exercise Simulation

Mission Continuity Program

Beth Schaefer and Mark Rank | March 16, 2010

Educause Learning Initiatives (ELI) January 20-22, 2009

Project for OnLine Instructional Support (POLIS)

myIS.neu.edu – presentation screen shots accompany:

© Mike Reese This work is the intellectual property of the author

An App A Day Copyright Tina Oestreich and Brian Yuhnke This work is the intellectual property of the author. Permission is granted for this material.

Bad News Messages: How Much and How Often?

Presentation transcript:

Gaming the System: A Business Continuity Tabletop Exercise Simulation Copyright Christine Brisson, 2012.This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author. Christine Brisson, Ph.D. School of Arts & Sciences University of Pennsylvania Educause Security Conference May 16, 2012

Business Continuity Planning Planning for extended loss of services or resources that the university depends on (also called “Mission Continuity Planning”) Related to DR planning but not the same: DR: What is the procedure to restore services if our server dies? BC: How can we plan to function at the university if we lose services for several days or longer? What actions can we take now to help ensure continuity? Cautionary tale: eg Hurricane Katrina. But smaller wins along the way: planning for personnel outages and then someone is out for an extended period.

Business Continuity Planning at the School of Arts & Sciences Enrollment: 6500 Undergrad, 1500 Grad 40 Academic departments in 23 buildings A centralized BC planning team that works with individual departments to develop in-depth analysis of needs and detailed BC plans Tackled toughest first: science departments in buildings with complex infrastructure needs “BETH 3”: Buildings, Equipment, Technology, Human Resources, 3 rd Party providers. Once we’d put together a plan: now what? How do we know if it would be useful?

Tabletop Exercise: who attends? People with a role in the plan (typically a Department administrator, a building administrator, IT support, other facilities staff, at least one faculty member, sometimes the chair.) Other stakeholders (eg faculty) One or two facilitators, and one or two note takers In our case here at Educause, we will have more “actors” to give a chance for more people to participate

About the Chemistry Department 40 faculty, most of whom have large labs of between six and 12 grad students and postdocs Four buildings, attached, over 250,000 square feet Plan has several parts: Building Outage, Technology Outage, Equipment Outage, and NMR Facility Outage Central Facilities provides most services “Incident Response Team” Cohen Labs Franklin 10 th Ave. Spruce St. Labs

What, why, and how A tabletop exercise (aka TTX) is a simulation of an adverse situation in an informal environment. There are two primary benefits to doing a tabletop: It gives people the chance to practice using the plan to respond to an emergency. It’s one of the best ways to evaluate the plan: what works, what doesn’t, and what can be changed and improved.

What, why, and how, cont’d. We are particularly interested in: whether the channels of communication are working as they should, whether there is the right amount of specificity in the plan (should it be more specific or more general?), and whether anything important has been left out.

What, why, and how cont’d: How will this work? We will set the scene, and hand out cards with “triggers” on them. Sometimes one or more individuals will be asked to step outside of the room to decide/consult on what to do. Information you can get in a crisis is not always as complete as you might like. Use the laptop if you decide to send to the whole group. Ground rules are on the table. The last 20 minutes (or so) are for debriefing

Wednesday, May 4 2 nd day of final exams It has been warm and very rainy for the last few days.

Wednesday, May 4, 3:00 am

Wednesday, May 4, 5:30 am

Wednesday, May 4, 10:00 am

Wednesday, May 4, 1:00 pm

Wednesday, May 4, 3:00 pm

Wednesday, May 4, 4:00 pm

Wednesday, May 4, 8:00 pm

Thursday, May 5, 11:00 am

Thursday, May 5, 3:00 pm

Thursday, May 5, 6:00 pm

Friday, May 6, 10:00 am

Friday, May 6, 11:00 am

Friday, May 6, 2:00 pm

Saturday, May 7, 3:00 pm

Monday, May 9, 11:00 am

Tuesday, May 10, 11:00 pm

Wednesday, May 11? Some other date?

Discussion Questions? Comments? Differences between our “simulation of a simulation” and the way we do a TTX at Penn Fewer participants Communication issues: , phone calls, “thinking out loud” Reserve a second room Buy lunch!

Final Points Planning: Allocate several weeks Enlist ‘informants’ Make it believable Buy them lunch! People who need to use the plan can give feedback about how to improve it Using a plan in a TTX helps people see how the plan could be useful to them (not just paperwork)