Training Programme – Phase 1 (Defining The Assignment and Expectations) Training Programme – Phase 1 (Defining The Assignment and Expectations) STRATEGIC ASSIGNMENT Developing the China operations market base Strategic assignments require a high level of CCT Job Title : STRATEGIC BUSINESS DEVELOPMENT MANAGER Analysis of Job Description and Organisational Expectations Job description factors including: general duties, tasks and expected functions Organisational Expectations Job content factors expected: achievement, quality of output and levels of responsibility Position specific competencies defined and incorporated into the training programme Organisational culture, strategy and structure considered when developing training programme Organisational Analysis

Training Programme – Phase 2 (Determine training needs) Training Programme – Phase 2 (Determine training needs) Analysis of Personality Characteristics Flexibility and Openness Intercultural Abilities Communication Style Cross Cultural Awareness Acceptance of Cultural Differences Also family needs (where applicable) The Expatriate Analysis Existing Cross Cultural Skills Review Prior experience (if any) Existing cross cultural knowledge Existing levels of cross cultural skill Perception of CCT Analysis of the individuals perception of CCT and Global secondment, to assess which training techniques are best suited. This assessment will highlight the individuals existing intercultural skill set allowing us to further tailor the training to the individuals needs. Gender Specific Training Needs Training programme will be tailored to suit a female in her mid thirties - Focusing on Norms and Values of Chinese women, Treatment of Women in China, Behaviours to Avoid, Female Expatriate Networking, The Differences between Domestic and Foreign Female Managers

Training Programme – Phase 2 cont. (China specific training needs) Training Programme – Phase 2 cont. (China specific training needs) “Our organisation has plenty of experience with CCT for Chinese assignments” Main Areas of Focus for China Specific Training Chinese Business Etiquette and Meeting Protocol How to Avoid Offending People and Awkwardness Behavioural Norms (out side of the work environment) Language and Non Verbal Communication Chinese Cultural Awareness Test A multiple choice test completed post departure Covering: Business Related Customs Formal Etiquette Norms, Manners and Habits General Knowledge Chinese History Online Language Testing To be taken regularly throughout the assignment Measurement Methods

Training Programme – Phase 3 (Goals and measures) Training Programme – Phase 3 (Goals and measures) Short term Accomplishments at end of CCT programme Improved understanding of international assignments Improved understanding of cultural differences And the effect they have on the success of the assignment Understanding of the need for anticipatory adjustment Long term Expected outcome of the assignment Completion Increased performance of the organisation Confidence for future international assignments Individual level Personal satisfaction Personal betterment Increased confidence Personal Tutoring Online tests In person interviews/ Phone interviews Performance appraisal Company performance Measurement Methods