Kevin Campbell Automotive Engineer City of Chicago Department of Fleet Management

IMPROVING CUSTOMER SATISFACTION BY REDUCING FLEET SIZE

CITY OF CHICAGO OVERVIEW INCORPORATED IN SQUARE MILE AREA 50 WARDS 2.7 MILLION POPULATION (3 RD LARGEST IN US) $3.3 BILLION ANNUAL BUDGET

CHICAGO BUDGET VISUALIZATION

S&S - REFUSE / RECYCLING – 582 Units

S&S - SNOW REMOVAL – 330 UNITS

S&S - STREET SWEEPING UNITS

POLICE DEPARTMENT – 3,400 UNITS

FIRE ENGINE PUMPERS – 124 UNITS

FIRE LADDER TRUCKS – 76 UNITS

FIRE TOWERS – 14 UNITS

AMBULANCES – 117 UNITS

DEPARTMENT OF AVIATION – 862 Units

WATER MANAGEMENT Units

CHICAGO PARK DISTRICT – 407 Units

CHICAGO TRANSIT AUTHORITY (NON-REVENUE)

SHOP LOCATIONS 650+ EMPLOYEES 11,500 UNITS

REFUSE TRUCK FLEET

UTILIZATION REPORT

LIGHT DUTY VEHICLES (NON-EMERGENCY)

CAR SHARING

CAR SHARING SPECIFICATION

CAR SHARING COSTS

KEYS TO CAR SHARING SUCCESS Make sure all startup and operational costs are included in your budget BEFORE you initiate the program Do not pass any costs on to your customers –Sign up fees –Usage fees Focus on occasional use applications Reduce your fleet size to accomplish savings

ZIPCAR CITY COVERAGE

TYPICAL CAR POOLING LOCATION

FLEX FLEET CARD

FLEX FLEET RESERVAIONS

GOV’T AGENCIES USING CAR POOLING City of Chicago “Chicago FlexFleet” 50 vehicles (goal of 100) Washington, DC “DC Fleet Share” 78 vehicles (and growing) General Services Administration City of Wilmington, DE Santa Cruz County, CA University of CA, Irvine “ZEV·NET”

Fleet HQ – 1685 N. Throop St.

NORTH & THROOP FLEX FLEET

North & Throop FlexFleet Utilization

FAMILY AND SUPPORT SERVICES CORE MISSION: SENIOR, HOMELESS, YOUTH AND FAMILY PROGRAMS TARGETED LOCATIONS (2): 1615 W. CHICAGO (6 TWELVE PASSENGER VANS) DEPLOYED JUNE 2011 – RETURNED 2 RENTALS 10 S. KEDZIE (18 TWELVE PASSENGER VANS) ANTICIPATED DEPLOYMENT FALL 2011

Mayor Daley’s Last Day in Office May 13, 2011

DOWNTOWN FLEXFLEET

“BATCAVE”

CITY VS. PUBLIC USAGE PATTERNS

DOWNTOWN FLEX FLEET

GROWTH IN CAR SHARING MEMBERSHIP

GOV’T AGENCIES USING CAR SHARING EPA (Seattle) City of Chicago City of Pittsburgh NY DOT City of San Francisco City of Sacramento Portland Development Council City of Portland City of Philadelphia Washington DC State of Illinois

CAR SHARING LOCATIONS IN THE U.S.

NON-EMERGENCY LDVs

NON-EMERGENCY LDV - COUNTS

NON-EMERGENCY LDV - COSTS

GOVERNMENT AGENCIES WITH LEASED VEHICLE FLEETS

CHICAGO BUDGET LINE ITEMS 2011 VS

LIGHT DUTY VEHICLE SERVICE LOT

VICIOUS CYCLE OF FLEET MISMANAGEMENT

4-STEP VEHICLE REDUCTION PROGRAM Step 1: Right Size Your Fleet (Goal: Remove Vehicles with Less than 50% of Average Utilization); Step 2: Replace Occasional Use Vehicles with a Car Sharing Program; Remove Excess Vehicles to Encourage Use (Goal: target drivers with less than 14 Hours Usage Per Week); Step 3: Create Vehicle Pools in Areas or Vehicle Types not well served by Car Sharing; Remove Excess Vehicles to Increase Unit Utilization (Goal: 80%+ vehicle utilization M-F 8am-5pm); Step 4: Lease vehicles to displace remaining units that are Beyond Economic Life (Goal: 5 Year Replacement Cycle)

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The “Death and Taxes” of Modern- Day Municipal Fleet Management IF YOU DON’T PROACTIVELY MAKE COST- SAVING CHANGES NOW, SOMEONE WILL COME IN AND MAKE THEM FOR YOU THERE IS ALWAYS ROOM FOR IMPROVEMENT

DR. CHARLES STEINMETZ

ALTERNATING CURRENT GENERATOR

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INVOICE FOR REPAIR OF MACHINERY TOTAL DUE: $10,000 ITEMIZATION: - Making an x with a piece of Chalk: $1 - Knowing where make the X: $9,999

Thank You for your attention! Kevin Campbell Automotive Engineer City of Chicago Department of Fleet Management 1685 N. Throop Street Chicago, IL (312) Office (312) Mobile